I have been looking for a knee support that actually worked to help keep my knee in alignment and this knee sleeve is the one! My knee goes out to the side because of meniscus and anterior cruciate d... See more
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No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 34% of negative reviews
Typically replies within 2 weeks
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Return policy
The company is first class along with…
The company is first class along with the devise. It's very well made and built to last. It feels like a devise you might see in a hospital or chiropractic clinic. It's pretty comfortable and I feel it's doing a good job. Very happy
Just received this Lumbar Traction Belt…
Just received this Lumbar Traction Belt along with Mini massager, A great combination solution from Neurogena.
Need to use regularly to get benefit.
Well It has helped my knee .Needless to…
Well It has helped my knee .Needless to say I am still going to have my knee replacement. But until then this device has helped me from taking pain meds
Best knee brace
I like the brace, it fits well and it cab easily be adjusted.
I had high hopes for this company and…
I had high hopes for this company and the product it represent. A rip off is what they are. I requested a refund after returning their products, they sent me a small portion of my 200 dollars. I'm NOT happy at all!!
If there were an option to not give them any stars, that's what I would select.ZERO stars
Order develop would not work for me too…
Order develop would not work for me too much. Pain return the belt after got a return label. Have never received a refund. Can I get help with this?
To stiff big object fells funny walking…
To stiff big object fells funny walking around in, difficult to sit down
Portable traction
Good, build quality. Takes some doing to get the right fit
They don't slide down.
I have had them for one week, using them at work in construction. They are the best knee support system I have used. They don't slide down.
Not responding timely and not honoring an offer
I made a purchase during the Black Friday period, where you offered 3 free gifts, rebuild program, and lifetime warranty. I have not received any of this. I inquired days ago with absolutely no response. That’s pretty sad. I also left a review that you offered a 10% cashback I sent a screenshot of the review but received no response. I am contiplating amending my review…
I WOULD LIKE A WRITTEN LIFETIME WARRANTY IN WRITING SENT TO ME BECAUSE HONESTLY, I DON’T TRUST THAT YOU’LL HONOR IT. I ALSO SHOULD RECEIVE THE 10% CASHBACK OFFERED ON A CARD IN THE BOX WHEN I OPENED IT UP.
This company is definitely legit
This company is definitely legit, they are quick and super responsive
Items arrived quickly and provided good…
Items arrived quickly and provided good support for my knees
Excellent follow up and Customer Service
I appreciate the quick communication with this company. NEUROGENA.US sincerely cares and they stand behind their products.
I really have no issues with this…
I really have no issues with this traction equipment. It seems to work well so far. I do recommend it to anyone with back issues
We were sent 2 braces for the same…
We were sent 2 braces for the same right knee. When I contacted your company we received an email back very quickly. We were then sent an email with a return label so we did not have to pay for any additional charges and we were given instructions on when we could expect the brace for the left knee. We are very pleased with the product and the customer service we received. Keep up the good work.
Terrible experience from start to…
Terrible experience from start to finish.
I placed an order over 40 days ago and still haven’t received a single thing. I’ve emailed this company multiple times and they don’t even bother replying. Honestly, UK buyers should be careful — once they take your money, you’re on your own.
I’m now getting help from the relevant UK consumer rights services because this is ridiculous. I wish I’d read more reviews before ordering. Avoid the headache
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