Network Security Reviews 2,716

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, highlighting their helpfulness in explaining processes and resolving issues. The service provided is frequently described as excellent, with many people appreciating the smooth and stress-free installation process and the overall positive customer service interactions. However, some customers were dissatisfied with the product itself, citing issues with alarms malfunctioning or keypads freezing. A few people also mentioned poor communication and extended waiting times for engineers, leading to frustration with the service team.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professional, efficient, and friendly demeanor. Many... See more

Service

Reviewers mention positive feedback about service, highlighting the efficiency and professionalism of the... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, polite, and professional... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and reliability of the alarm... See more

Product

Reviewers highlight ambiguous aspects of the product. Many customers praise the alarm system, describing it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jimmy the technician who did my installation was very professional. He arrived on time and was finished very promptly. He explained everything about what he was doing as part of the installation and h... See more

Rated 5 out of 5 stars

Brilliant experience ! Stephen arrived cheerful in spite of the miserable weather conditions ( He got caught up in the flooding! ) He showed great patience with this older technophobe as he very clear... See more

Company replied

Rated 5 out of 5 stars

I had a great experience dealing with Dylan K. He made everything very easy by clearly explaining what was needed and walking me through how the installation would work. Whenever I had a question, Dyl... See more

Rated 5 out of 5 stars

Spoke to Dillyn today and he was extremely helpful and polite on the phone , I couldn’t be more grateful for the level of service I received.He took the time to explain everything clearly, answered al... See more

Company replied


Company details

  1. #2 of 2 best companies in Security System Supplier
  2. #3 of 3 best companies in Burglar Alarm Store
  3. #3 of 3 best companies in Fire Alarm Supplier
  4. #4 of 4 best companies in Security Equipment Store
  5. #3 of 3 best companies in Security Service
  6. #3 of 3 best companies in Security System Installer

Written by the company

Network Security has been leading the way in monitored security for homes and business in Ireland since 1995. We offer a nationwide service installing fully Monitored Wireless home alarms systems, Reactive CCTV Systems, Commercial alarm systems, CCTV Systems, Access Control, Fire & Intercom systems. With a state-of-the-art monitoring station based at our head office in Rathcoole Co Dublin. We pride ourselves in both providing the highest level of security and safety to our customers. With the most up to date cutting technology our customers can have everything at their fingertips, this drives us to bring our customers safer and smarter homes. With our 24 hour emergency back-up, our customers have skilled technical support at all times and are secure in the knowledge that Network Security has installed the Solution to all their security needs. At Network Security we continue to be the fastest growing provider of Monitored home security, Remote CCTV & and have quickly become synonymous with fast and efficient installations, customer care and overall quality and dependability in the security industry. Network Security is compliant and holds license's with the (PSA) Private Security Authority & EQA. Our staff are highly trained in all aspects of Monitored Intruder Alarm Systems to EN501-31 Standard, Digital CCTV Systems, PC Driven Access Control Systems, Digital Intercom Systems, Fire Systems and the latest in ever-changing security technology.

Refer a Friend

Written by the company

Refer A Friend
If your referral selects one of our packages, both you and the person you referred will be entered into a draw to win a €200 One4all digital gift card! *Referrals from online promotional ads by Network Security or partners will not be deemed valid* All offers are subject to terms & conditions.

Contact un now and get a free quote for a safer home.

Save €299 on your Installation

Protect what matters most with our Autumn OFFER ⏱️ ✅ FREE PIR Motion Sensor Camera ✅ 50% Off Installation 📞 Request a call from a professional team to talk you through your monitored security needs 01-2573600 sales@networksecurity.ie

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I called with a couple of questions

I called with a couple of questions. I got great customer service and an appointment for a call out that suits my schedule. The ladies name was Roberta . I would highly recommend Network Security for a good service at a very affordable price 5 stars ⭐️

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Just got installed yesterday

Just got installed yesterday, so far very happy. The installer was very informative, did a great job taking out the old alarm. He also gave advice on how to use alarm and app .. I would definitely recommend

7 April 2026
Rated 5 out of 5 stars

Excellent

We had Jimmy today to install our new Network Security alarm system, and disconnect and remove our Phonewatch system. He was a gentleman and did a great job, very happy with our new setup.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Had Jimmy in today to install our home…

Had Jimmy in today to install our home alarm. Lovely fella to deal with and ran through everything in detail as he done each step. The demo and run through of works carried out was clear and detailed. Would highly recommend Jimmy,he clearly knows what he’s doing. Thanks a mill

10 April 2026
Unprompted review
Rated 5 out of 5 stars

The guy I was speaking with over the…

The guy I was speaking with over the phone made the transaction so well explained and helpfull. Gave me updates on new products also. Then the installation team made it all so easy explanatory over the phone. Installation next week. Everyone was so helpful and knowledgeable.

31 March 2026
Rated 4 out of 5 stars

Professional installation and solid system, with minor improvement in upfront clarity

Recently had a monitored alarm system installed by Network Security.
Overall, a very good experience. The installation was carried out professionally and efficiently. Jimmy did a great job — he was thorough, explained the system clearly, and ensured everything was properly set up and tested before leaving. The final system feels well designed, with a good balance of door, window and motion coverage, which gives strong peace of mind.
One area that could be improved is clearer upfront communication on the final system design and any additional costs. A few extra sensors were recommended during installation, which made sense from a coverage perspective, but it would have been helpful to have that visibility earlier.
That said, the end result is a solid and reliable system, and I’m satisfied with the overall service. Thanks again to Jimmy and the team.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Chau was a big help

Chau was a big help. Clear instructions and guidance with what the issue was, what to do, and indeed solved the problem. Many thanks Chau! 🫡❤️🙏

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Called Scott today for some technical…

Called Scott today for some technical help as got a new front door. Had the problem sorted in no time.
Great service as always and nothing is too much trouble.
Have Network Security on my house over 3 years and feel totally protected.
When my alarm has been triggered i get a call within 30 seconds.
Excellent Company

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Jimmy is very friendly and easy to deal with. He explains very well the technical aspects of the product and ensure that all our questions are answered before leaving. Great guy! Great customer service!

3 April 2026
Unprompted review
Rated 5 out of 5 stars

A great experience throughout

A great experience throughout. Jimmy was helpful, friendly and professional. He completed the installation efficiently and gave a demo on how to use the system. Highly recommended.

2 April 2026
Unprompted review

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