As Director of Business Development at Happy, Burrata and Captain Cook, I am deeply involved in the development and implementation of new technologies, systems and automation across our busine... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
As Director of Business Development at Happy, Burrata and Captain Cook, I am deeply involved in the development and implementation of new technologies, systems and automation across our busine... See more
Company replied
They use spamtitan.com security. What this stupid security does is prevent receiving abuse reports when we send via emails. So the company never receives abusive complaints and the issues remain unre... See more
Company replied
PERSY Ltd. has been working with Netera for more than 15 years. We are very satisfied with their services. They are always nice and respond very quickly to our requests. We trust them because of their... See more
We've been using Neterra services for more than 20 years. We have our own server in their data center together with their technical support. We have very easy communication with their staff and they... See more
Written by the company
90% of the world's largest telecoms and nearly 1,000 global enterprises trust Neterra, solidifying its position as a reliable global partner.
For the past 30 years, Neterra has been catering to a wide range of business needs, including international connectivity, data center and network management services with 220+ points of presence worldwide.
The company delivers a range of fast, reliable, and secure connectivity services. Its flagship service for enterprises is Neterra Omnia, a hybrid solution, which combines fibre, Starlink, 5G and other technologies in a single connection.
Neterra owns and operates four data centers under the brand Sofia Data Center (SDC) and represents NetIX, the Global Internet Exchange Platform, one of the top 10 largest IXPs in the world. Neterra also offers IT services, a flexible cloud platform, DDoS protection, and a fleet management system and ensures a seamless and reliable experience for its clients through expert 24/7 support and proactive monitoring.
Neterra is a company where visioners and engineers work together with an unwavering focus on reliability, customer-centricity and technological expertise to deliver working solutions and empower businesses to thrive in the digital age.
Neterra - Global dedicated internet access (DIA), Layer 1 services (dark fiber), Layer 2 services (Ethernet & IP VPN), Satellite internet.
NetIX - the global internet exchange platform that enables a range of award-winning peering, connectivity, DDoS and Audio Visual streaming services
Neterra.Cloud - Cloud and Dedicated servers, Backup and DDoS, located in own EU data centers.
Sofia Data Center - Server colocation, Wholesale colocation, Private Rack colocation. Low PUE, 99.9999% SLA.
Netfleet - a GPS platform for tracking, controlling and analyzing moving objects.
Kambanite Green Offices, 9 Vitoshki Kambani Str., 1766, Sofia, Bulgaria
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and responsive team, easy to work with. Both sales and technical team are skilled and know how to help in every moment in short notice.
We are using internet and co-location service in past 10 + years During that time we don't experience any difficulties.
We've been working with Neterra as our Internet provider as of 2019 but we know them ever since 2013 from the previous company our team had worked for. For these almost 10 years, we have been given excellent services and whenever we needed something we were given help and support in timely manner and we never had to call a second time for one and the same thing. In Neterra the people that we know and communicated with have shown great attitude and understanding for our needs and also their communication style is impeccable. Based on that we have recommended Neterra to friends and partners as a reliable vendor.
We are pleased and satisfied from the services of Nettera company. It fully covers our demands.
Neterra is one of the ISPs that our company (Haemimont AD) is using. Their service's quality is outstanding, with no unplanned downtimes, and the support engineers are always friendly and professional.
I have been working with Neterra for 10+ years and their service has always been on a top level. Their support center is one of the best on the market and is one of the reasons to choose Neterra as primary service provider. Keep up the good work!
I'm very happy with the services provided by Neterra. Exceptionally professional with huge investments in data centers, support, automation and customer service. We use collocation services and never had any downtime in 5 years.
I am a Netix customer and don't have any problems with the service.
My name is Ignat Androvski, I'm owner of the company Weboguard, my company is Neterra's client from more then one year. I wanna thank to Ivaylo Yordanov for his professionalism. I give you 5 stars, thank you!
We are happy with the satellite internet that Neterra provides us. Their experts respond fast and are very helpful. The satellite service itself is of very satisfactory quality.
We use for first time the services of Neterra and we are fully satisfied with the quality of the service including with the guaranteed excellent internet speed and customer care!
Law Office Yordanov&Slavova
Bulgaria
Great support and proactive monitoring of services.
I am pleased with our long-term partnership with Neterra. Thanks to Petar Maksimov, communication is easy, problem-free, which is the basis of the good results so far! When a situation arises, the support team reacts quickly and adequately.
We have been using Neterra for colocation, Internet upstream and DDoS protection for over 10 years. Compared to our other partners in the USA and HK, Neterra perform exceptionally well in all areas -- pricing, communication, flexibility, execution time. Additionally, many of our customers are from all around Europe and they have never noticed nor complained that we colocate in Sofia. Therefore, Neterra's data center is a great choice for colocation in the EU.
The best tech support we have worked with. Their level of understanding and technical expertise is outstanding. We are using broad set of services dark fibers, IP transit, colocation and others. Everything is top notch.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.