Neterra Telecommunications Reviews 

137
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TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

As Director of Business Development at Happy, Burrata and Captain Cook, I am deeply involved in the development and implementation of new technologies, systems and automation across our busine... See more

Company replied

Rated 1 out of 5 stars

They use spamtitan.com security. What this stupid security does is prevent receiving abuse reports when we send via emails. So the company never receives abusive complaints and the issues remain unre... See more

Company replied

Rated 5 out of 5 stars

PERSY Ltd. has been working with Netera for more than 15 years. We are very satisfied with their services. They are always nice and respond very quickly to our requests. We trust them because of their... See more

Rated 5 out of 5 stars

We've been using Neterra services for more than 20 years. We have our own server in their data center together with their technical support. We have very easy communication with their staff and they... See more

Company details

  1. Telecommunications Service Provider
  2. also in
  3. Cloud Storage Service
  4. Internet Service Provider
  5. Satellite Communication Service

About Neterra Telecommunications

Written by the company

Neterra is a global communications service provider and Starlink Authorized Reseller, recognized as the Best connectivity provider in Central and Eastern Europe by Capacity Global Connectivity Awards in 2023, 2024, and 2025.

90% of the world's largest telecoms and nearly 1,000 global enterprises trust Neterra, solidifying its position as a reliable global partner.

For the past 30 years, Neterra has been catering to a wide range of business needs, including international connectivity, data center and network management services with 220+ points of presence worldwide.

The company delivers a range of fast, reliable, and secure connectivity services. Its flagship service for enterprises is Neterra Omnia, a hybrid solution, which combines fibre, Starlink, 5G and other technologies in a single connection.

Neterra owns and operates four data centers under the brand Sofia Data Center (SDC) and represents NetIX, the Global Internet Exchange Platform, one of the top 10 largest IXPs in the world. Neterra also offers IT services, a flexible cloud platform, DDoS protection, and a fleet management system and ensures a seamless and reliable experience for its clients through expert 24/7 support and proactive monitoring.

Neterra is a company where visioners and engineers work together with an unwavering focus on reliability, customer-centricity and technological expertise to deliver working solutions and empower businesses to thrive in the digital age.

Neterra's brands & services

Neterra - Global dedicated internet access (DIA), Layer 1 services (dark fiber), Layer 2 services (Ethernet & IP VPN), Satellite internet.

NetIX - the global internet exchange platform that enables a range of award-winning peering, connectivity, DDoS and Audio Visual streaming services

Neterra.Cloud - Cloud and Dedicated servers, Backup and DDoS, located in own EU data centers.

Sofia Data Center - Server colocation, Wholesale colocation, Private Rack colocation. Low PUE, 99.9999% SLA.

Netfleet - a GPS platform for tracking, controlling and analyzing moving objects.


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4.1

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TrustScore 4 out of 5

137 reviews

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4.1

All reviews

(137)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience with Neterra

We've been working with Neterra as our Internet provider as of 2019 but we know them ever since 2013 from the previous company our team had worked for. For these almost 10 years, we have been given excellent services and whenever we needed something we were given help and support in timely manner and we never had to call a second time for one and the same thing. In Neterra the people that we know and communicated with have shown great attitude and understanding for our needs and also their communication style is impeccable. Based on that we have recommended Neterra to friends and partners as a reliable vendor.

3 August 2022
Rated 5 out of 5 stars

Keep up the good work!

Neterra is one of the ISPs that our company (Haemimont AD) is using. Their service's quality is outstanding, with no unplanned downtimes, and the support engineers are always friendly and professional.

3 August 2022
Rated 5 out of 5 stars

I'm very happy with the services…

I'm very happy with the services provided by Neterra. Exceptionally professional with huge investments in data centers, support, automation and customer service. We use collocation services and never had any downtime in 5 years.

3 August 2022
Rated 5 out of 5 stars

Review from Weboguard! 5 star!

My name is Ignat Androvski, I'm owner of the company Weboguard, my company is Neterra's client from more then one year. I wanna thank to Ivaylo Yordanov for his professionalism. I give you 5 stars, thank you!

3 August 2022
Rated 5 out of 5 stars

I am pleased with our long-term…

I am pleased with our long-term partnership with Neterra. Thanks to Petar Maksimov, communication is easy, problem-free, which is the basis of the good results so far! When a situation arises, the support team reacts quickly and adequately.

3 August 2022
Rated 5 out of 5 stars

A super partner for colocation, Internet & DDoS mitigation

We have been using Neterra for colocation, Internet upstream and DDoS protection for over 10 years. Compared to our other partners in the USA and HK, Neterra perform exceptionally well in all areas -- pricing, communication, flexibility, execution time. Additionally, many of our customers are from all around Europe and they have never noticed nor complained that we colocate in Sofia. Therefore, Neterra's data center is a great choice for colocation in the EU.

1 August 2022

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