Neterra Telecommunications Reviews 

136
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

As Director of Business Development at Happy, Burrata and Captain Cook, I am deeply involved in the development and implementation of new technologies, systems and automation across our busine... See more

Company replied

Rated 1 out of 5 stars

They use spamtitan.com security. What this stupid security does is prevent receiving abuse reports when we send via emails. So the company never receives abusive complaints and the issues remain unre... See more

Company replied

Rated 5 out of 5 stars

PERSY Ltd. has been working with Netera for more than 15 years. We are very satisfied with their services. They are always nice and respond very quickly to our requests. We trust them because of their... See more

Rated 5 out of 5 stars

We've been using Neterra services for more than 20 years. We have our own server in their data center together with their technical support. We have very easy communication with their staff and they... See more

Company details

  1. Telecommunications Service Provider
  2. also in
  3. Cloud Storage Service
  4. Internet Service Provider
  5. Satellite Communication Service

About Neterra Telecommunications

Written by the company

Neterra is a global communications service provider and Starlink Authorized Reseller, recognized as the Best connectivity provider in Central and Eastern Europe by Capacity Global Connectivity Awards in 2023, 2024, and 2025.

90% of the world's largest telecoms and nearly 1,000 global enterprises trust Neterra, solidifying its position as a reliable global partner.

For the past 30 years, Neterra has been catering to a wide range of business needs, including international connectivity, data center and network management services with 220+ points of presence worldwide.

The company delivers a range of fast, reliable, and secure connectivity services. Its flagship service for enterprises is Neterra Omnia, a hybrid solution, which combines fibre, Starlink, 5G and other technologies in a single connection.

Neterra owns and operates four data centers under the brand Sofia Data Center (SDC) and represents NetIX, the Global Internet Exchange Platform, one of the top 10 largest IXPs in the world. Neterra also offers IT services, a flexible cloud platform, DDoS protection, and a fleet management system and ensures a seamless and reliable experience for its clients through expert 24/7 support and proactive monitoring.

Neterra is a company where visioners and engineers work together with an unwavering focus on reliability, customer-centricity and technological expertise to deliver working solutions and empower businesses to thrive in the digital age.

Neterra's brands & services

Neterra - Global dedicated internet access (DIA), Layer 1 services (dark fiber), Layer 2 services (Ethernet & IP VPN), Satellite internet.

NetIX - the global internet exchange platform that enables a range of award-winning peering, connectivity, DDoS and Audio Visual streaming services

Neterra.Cloud - Cloud and Dedicated servers, Backup and DDoS, located in own EU data centers.

Sofia Data Center - Server colocation, Wholesale colocation, Private Rack colocation. Low PUE, 99.9999% SLA.

Netfleet - a GPS platform for tracking, controlling and analyzing moving objects.


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4.0

Great

TrustScore 4 out of 5

136 reviews

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4.0

All reviews

(136)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Exelent internet and services

Neterra is our long-standing partner. We use the Internet and related services from them. We are very satisfied with the quality of services offered and the professionalism of the employees.

25 July 2022
Rated 5 out of 5 stars

Neterra is providing us with collocation and internet services

Neterra is providing us with collocation and internet services. From the first day they have not only met our needs, but far exceeded them in terms of support, response time and attitude. We are happy to be Neterra’s client. I want to mention that our sales manager - Ivaylo Yordanov is the person to be held responsible for the smooth partnership we have. We found more then partnership and consider both Ivaylo and Neterra to be our friends. Eh, the electricity prices are hellish, but we know that is a political decision that we are all victims of. Keep up the good work, we are looking forward to continue working together!

21 July 2022
Rated 5 out of 5 stars

Thank You Neterra

Our company uses services such as Co-location, Internet connectivity, main service, etc. for years. The service and quality of services are best. Fast response in all cases. I fully trust the professional team.

20 July 2022
Rated 5 out of 5 stars

Lead Consult

We are using services from Neterra from almost 2 years and we are completely satisfied. Zero downtime, fast respond when e want or need something. 5 stars from us.

20 July 2022
Rated 5 out of 5 stars

Best Global IP service

I'm delighted with Neterra's service. After I change my provider with them all my issues were gone. The process is going smoothly and well. We don't have any missing in the network and the speed. Great provider with excellent service. I highly recommend them!

20 July 2022
Rated 5 out of 5 stars

Satisfied customer

We are SEP Bulgaria JSC. We are a TSP (Trusted Service Provider), eIDAS Certified - We use colocation for disaster recovery. We use a metal cage (eIDAS compliant) in which all servers are located with a camera for monitoring the servers and internet connectivity for our activity. Security is at a very high level! The support is also at a very high and professional level!

20 July 2022
Rated 5 out of 5 stars

The most professional telecommunication company in Bulgara

As a serviced office provider for our business is crucial to have a stable and guaranteed internet connection.
After reviewing all options we decided to work with Nettera because of their adequate service and professionalism.

The DIA of Nettera is spotless, we have never had an issue with it. Their team delivered the service just as promised in the pre-sales negotiations. We have a dedicated account manager - Ivaylo Yordanov who has been extremely helpful and understanding!

Congratulations guys, you are amazing! Keep up the good work! Bulgaria is world-famous for its Internet services due to guys like you.

Tony Aleksandrov
General Manager of WorkBetter

20 July 2022
Rated 5 out of 5 stars

We recommend Neterra

We are very satisfied with the services and attitude of the whole team. We have received a quick and reliable answer to every question. We recommend Neterra.

18 July 2022
Rated 5 out of 5 stars

It is a pleasure working with Neterra…

It is a pleasure working with Neterra and our sales manager Ivaylo Yordanov. He managed to deliver for us several "difficult" lines that enabled our business to grow. The rare cases when there was a problem, Neterra had recognized it before us and were already working on restoring the service.

18 July 2022
Rated 5 out of 5 stars

Oworkers review

We are an international BPO company and we've been working with Neterra for 3 years now. We've not no issues whatsoever, they are providing great support and service and were able to fulfill all of our requests.

15 July 2022
Rated 5 out of 5 stars

7+ years of experience with Neterra

7+ years of experience with Neterra, they our Primary ISP and never had any issues and problems with connectivity, support personnel and friendly relationship.
Can say for sure, the best ISP in Bulgaria!
I have enough what to compare with and sure in my words.
Thanks, Neterra!

15 July 2022

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