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Rated 1 out of 5 stars

This company doesn’t have good product support. I bought the R3 and have some problems with the core features like Ping Optimizer which doesn’t work (among other things). They released a beta firmware... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding support and customer service! I would like to express how impressed I am with Netduma’s support. Even though my device was out of warranty, I was trea... See more

Rated 5 out of 5 stars

I liked the Adblock feature very much, it works across all devices and its not strict it just blocks anounying ads. Also how easy DumaOS to use is impressive. You can use it with no experience a... See more

Company replied

Rated 5 out of 5 stars

I recently got a Netduma R3 and it is absolutely incredible. Absurdly easy setup and I'm getting 20-30% better performance on hardwired download speeds. It has a built in adblocker, it looks like a sp... See more

Company replied

Company details

  1. Software Company

Written by the company

The only Gaming Router in the world that will fix lag. Get the best connection possible with the greatest Gaming features on the planet. Unleash the full potential of your home network with the Netduma R3 gaming router. Designed for gamers, streamers, and power users, the R3 harnesses cutting-edge technology to eliminate lag and deliver flawless performance on all your devices. With advanced features like Geo-Filter 2.0 and Ping Optimiser, enjoy lightning-fast, low-latency gaming and buffer-free streaming. Plus, its intuitive interface gives you complete control of your network with ease. Get ready to dominate online. Join the R3volution.


Contact info

3.8

Great

TrustScore 4 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

NETDUMA you smash the ball out the park again.. amazing

iv been a neduma since day 1 with the r1 ,r2 and the latest power the R3 over the years been great but some time you have to go with the latest tech which is the R3 and my hit detection be on point my connection from all with the new game mw3 is great and xdefient iv notice .. looking forward on any new update on the router and new features great product thanks netduma for over the years on helping me on the config of the router for gameing NETDUMA you smash the ball out of the park on this one again

24 June 2024
Unprompted review
NETDUMA logo

Reply from NETDUMA

Thank you, Adrian, for being with us since day 1.

It's great to hear you're getting the most out of your Netduma R3 gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.

We're always there if you need us for support!

Best regards,

Netduma Team

Rated 1 out of 5 stars

Honest independent review from genuine buyer

1. A device that does not meet the expected results, eternal problems with the software,(DumaOS Version 4.0.219 Steady Ping it doesn't work more often than it does especially in Call of Duty series games SmartBOOST bug wrong,calculate your speed you have to turn it OFF and ON to get it working fine again Geo-Filter connects more than once outside the marked zone,router make you lagging&poor hit registration,using LAN connection),weak WiFi signal disconnects your devices,long waiting for the firmware to improve its operation, which last for ages and finally do not bring any results .
2. On the forum you can receive advice that will help you, such as do a reset/do a factor reset, turn off IPv6 and whether your settings are dmz ........ etc and so on, advice that doesn't contribute to improving anything actually,by the way, a person named FUZY who posted a sweet review here,it's a sponsored Forum moderator by netduma so I wouldn't take his review as a proper opinion,this is one of the people who advises this great repair solution, i.e. turn off IPV6 and do a reset or factory reset.
My advice to you is - less writing advices and more accual improvement because my router is getting dusty.

The forum is full of people with all kinds of problems with the router.

27 June 2024
Unprompted review
NETDUMA logo

Reply from NETDUMA

Hi Zoran,

Thank you for taking the time to leave a review. Our apologies that we haven't met your expectations with our product.

Unfortunately, we couldn't locate your customer information in our system, please contact us if you want us to assist you.

We've got many happy customers and we're working together with our community to solve any issues that come up.

It's important to mention that everyone's network is different and knowing the complexity of the setting up a home network, our team of professional network engineers and developers are committed to assist every customer in helping solve the issues they experience.

Netduma Team

Rated 5 out of 5 stars

A company and a team always attentive…

A company and a team always attentive to the needs of their community via their forum and social networks!

High-performance and unrivaled software (easily manageable and highly graphically designed) offering very advanced applications that will be accessible to everyone.

I particularly like the QoS work on a DPI basis which is updated regularly at the user's request.

A powerful ping optimizer even with poor connections like LTE.

Etc...

Impossible to find more plug&play!

26 June 2024
Unprompted review
NETDUMA logo

Reply from NETDUMA

Hi Fuzy, it's great to hear you're getting the most out of your Netduma gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.

We're constantly working on improving our firmware and are always available to support our customers.

Best regards,

Netduma Team

Rated 5 out of 5 stars

My go to router for FPS gaming

I've had a number routers (including ones from Asus etc) over the past few decades, but when it comes to FPS gaming the Netduma routers (R2 and R3) have been the best so far in my experience. It's great when the other half is watching 4k content or using the internet for something yet it doesn't impact my gaming experience. As most households these days have many devices (smart or otherwise) connected it's great to still be able to game and not feel like you are getting melted by the opponent. Brilliant bit of kit.

26 June 2024
Unprompted review
NETDUMA logo

Reply from NETDUMA

Hi Yoda, it's great to hear you're getting the most out of your Netduma gaming router! Thank you for your positive feedback. We hope you continue to enjoy everything the Netduma has to offer.

We're constantly working on improving our firmware and are always available to support our customers.

Best regards,

Netduma Team

Rated 5 out of 5 stars

Client since 2015

I have been a Netduma Routers customer since their first model, the R1, and have witnessed how much they have improved over the years. Today I have had 4 of the versions of their products because they fulfill their purpose, a better experience when playing online.

They constantly update the product software to always have the best optimized version. And they even make drastic improvements to their software at no additional cost. Something that nowadays companies hide only by purchasing the most modern equipment in their lineup (Nvidia for example).

The best thing Neduma has as a company is customer service. Today, for me, it is the most accessible and transparent company with its clients. They have their own forum where they answer questions, doubts and even take ideas from their clients for future projects.

I recommend them 100%

23 June 2024
Unprompted review
NETDUMA logo

Reply from NETDUMA

Hi Tua, it's great to hear you're getting the most out of your Netduma gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.

We're always there if you need us for support!

Best regards,

Netduma Team

Rated 5 out of 5 stars

Netduma R3 Review

The R3 is a fantastic router and a significant upgrade from my old R2. The wifi is great and the new features are super impressive couldn’t be happier. Great job Netduma Team

25 June 2024
Unprompted review
NETDUMA logo

Reply from NETDUMA

Hi Rob, it's great to hear you're getting the most out of your Netduma R3 gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.

We're always there if you need us for support!

Best regards,

Netduma Team

Rated 5 out of 5 stars

BEST OPTION TO PLAY ONLINE

Yes, what you are looking for is to take a level jump in your Online games, without a doubt Netduma is the best option with its R2 and R3 routers, it has the best QOS on the market, it will not disappoint you. Add that the team that works at Netduma are magnificent and always willing to help.

25 June 2024
Unprompted review
NETDUMA logo

Reply from NETDUMA

Hi, it's great to hear you're getting the most out of your Netduma gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.

We're always there if you need us for support!

Best regards,

Netduma Team

Rated 5 out of 5 stars

Stable Connection

I've been using products from Netduma for over several years. This company has always ensured that you have a proper gaming session. One of the main features that always help has been the Geo-Filter and the Congestion Control. These two features has been Godsend when it comes to gaming online. The geo-filter helps so much in being able to play locally and especially when you're big on First-Person-Shooters and Fighting Games. While, the congestion control, it keeps the connection within' my home from experiencing those high PING SPIKES when it comes to a family member or update in the background from a phone / pc and keep it from extremely raising the ping while in game and keeps the ping stable, even for those that use copper connections.

Netduma continues offering new features for the user to utilize.

Anytime, one doesn't know something, you can visit the forum and Fraser will be there to do everything he can to help.

24 June 2024
Unprompted review
NETDUMA logo

Reply from NETDUMA

Hi Travion, it's great to hear you're getting the most out of your Netduma gaming router! Thank you for your feedback. We hope you continue to enjoy everything the Netduma has to offer.

We're always there if you need us for support!

Best regards,

Netduma Team

Rated 1 out of 5 stars

Not worth it. Makes the connection worse.

This is the 2nd netduma I have had. They seem to improve game by for a short time, but then they actually seem to make connections worse. My search ping on MW3 now jumps from 32 to nearly 200!! Even tho I have the geo fence covering my home country of the UK. I seem to suffer more insta-deaths now. So I've just unplugged my netduma R3 and now my search ping starts at 19ms!! Games are more buttery smooth and no more fast deaths. This is the last one I'm ever buying.

11 June 2024
Unprompted review
NETDUMA logo

Reply from NETDUMA

We're sorry to hear that you've had a bad experience with the Netduma R3. This is obviously not the expected behaviour of the product.

If you contact us via email or via our support forums at forum.netduma.com, we'll be happy to diagnose and fix whatever's causing the issue. We're constantly working on new updates for the Netduma R3, and we take user feedback very seriously in this process.

Netduma Team

Rated 5 out of 5 stars

Amazing product every better customer…

Amazing product every better customer service. I've been using the NetDuma for a little over a month now and haven't one complaint and also have noticed by latency reduced and fps seems much smoother now that I can limit the game from placing me on far away servers.

1 May 2024
Unprompted review
NETDUMA logo

Reply from NETDUMA

Hey, it's great to hear you're getting the most out of your Netduma R3! Thank you for your kind words and we hope you continue to enjoy everything the R3 has to offer. We're always there if you need us for support!

Best regards,

Netduma Team

Rated 5 out of 5 stars

Great experience using the hardware…

Great experience using the hardware and software. Helps to have a very helpful team at Netduma that always help if needed!

9 July 2023
Unprompted review
NETDUMA logo

Reply from NETDUMA

Hi TJ, it's great to hear you're getting the most out of your Netduma R3! Thank you for your kind words and we hope you continue to enjoy everything the R3 has to offer. We're always there if you need us for support!

Best regards,

Netduma Team

Rated 1 out of 5 stars

Netduma R3 from the day it was released, the router does not work as it was advertise and there is still no improvement and it has already been 6 months, everything is taking an extremely long time!!!

Netduma R3 from the day it was released, the router does not work as it was advertised and yet there is still no improvement knowing it has already been 6 months, everything is taking extremely long time and no changes are visible. Poor communication between customers and Netduma team. Advertised features like steady ping smart boost not working like they were advertised and promoted. It would be very nice if netduma gave us the money back for misleading us.

21 May 2024
Unprompted review
NETDUMA logo

Reply from NETDUMA

We're sorry to hear that you've had a bad experience with the Netduma R3. This is obviously not the expected behaviour of the product.

If you contact us via email or via our support forums at forum.netduma.com, we'll be happy to diagnose and fix whatever's causing the issue. We're constantly working on new updates for the Netduma R3, and we take user feedback very seriously in this process.

Netduma Team

Rated 5 out of 5 stars

Great Company to work for!

Ive been working with this company for years now and they always take care of me. Routers are great and i never have issues and the people I deal with are always easy to work with! Highly recommend

1 April 2024
Unprompted review
NETDUMA logo

Reply from NETDUMA

It's a pleasure to work with you and thank you for a review!

Netduma Team

Rated 5 out of 5 stars

Great features and easy to use

I liked the Adblock feature very much, it works across all devices and its not strict it just blocks anounying ads.

Also how easy DumaOS to use is impressive. You can use it with no experience at all. Every thing is easy to reach it clear no complicated UI or Options.

Internet rules is another great feature where you can block certain website or categories or even games in specific time schedule.

14 February 2024
Unprompted review
NETDUMA logo

Reply from NETDUMA

Hi Ahmed, it's great to hear you're getting the most out of your Netduma R3! Thank you for your kind words and we hope you continue to enjoy everything the R3 has to offer. We're always there if you need us for support!

Best regards,

Netduma Team

Rated 4 out of 5 stars

The R3 is great

If you're looking for a router built for gaming that actually works then give the netduma R3 a look. Not only does it have a wonderful QOS system that recognizes your favorite apps and organizes them appropriately. It also has a one-of-a-kind feature called the geofilter which allows you to filter out bad servers from your favorite games.

4 April 2024
Unprompted review
NETDUMA logo

Reply from NETDUMA

Hi Scott, it's great to hear you're getting the most out of your Netduma R3! Thank you for your kind words and we hope you continue to enjoy everything the R3 has to offer. We're always there if you need us for support!

Best regards,

Netduma Team

Rated 5 out of 5 stars

Highly recommend for gaming

31 March 2024
Unprompted review
NETDUMA logo

Reply from NETDUMA

Hi Roy, it's great to hear you're getting the most out of your Netduma R3! Thank you for your kind words and we hope you continue to enjoy everything the R3 has to offer. We're always there if you need us for support!

Best regards,

Netduma Team

Rated 5 out of 5 stars

BEST Router

Awesome router with super cool features, was able to get it tuned how I liked in 10 minutes excluding the time setting it up. Well priced at $200 and definitely worth the money.

25 March 2024
Unprompted review
NETDUMA logo

Reply from NETDUMA

Hi Xilly, it's great to hear you're getting the most out of your Netduma R3! Thank you for your kind words and we hope you continue to enjoy everything the R3 has to offer. We're always there if you need us for support!

Best regards,

Netduma Team


Rated 5 out of 5 stars

Used too have a unstable connection

Used too have a unstable connection, now I have a great ping allowing me to do very well in my Modern Warfare 3 ranked matches, and I also get easier lobbies in public matches. I highly recommend this product

15 March 2024
Unprompted review
NETDUMA logo

Reply from NETDUMA

Hi Sebastian,

It's great to hear you're getting the most out of your Netduma R3! Thank you for your kind words and we hope you continue to enjoy everything the R3 has to offer. We're always there if you need us for support!

Best regards,

Netduma Team

Rated 5 out of 5 stars

Very good product and service

Very good product and service. I loved it.

1 February 2024
Unprompted review
NETDUMA logo

Reply from NETDUMA

Hi Ayush,

It's great to hear you're getting the most out of your Netduma R3! Thank you for your kind words and we hope you continue to enjoy everything the R3 has to offer. We're always there if you need us for support!

Best regards,

Netduma Team

Rated 1 out of 5 stars

Bought it for call of duty servers

Bought it for call of duty servers. I couldn't get to stay on the servers I wanted. It kept connecting to a server in California that was nowhere near me. Then the app just stopped working. Now I'm out hundreds of dollars on a router that over promised. I don't have the time to send it back and I'm sure by the time I do it will be too late.

22 February 2024
NETDUMA logo

Reply from NETDUMA

Hi Jonny,

We appreciate you taking the time to share your experience and provide feedback about the Netduma software. We understand that you've encountered several challenges and frustrations while using the product, and we apologise for any difficulties you've faced.

We take customer feedback very seriously, and I assure you that we are constantly working to improve our products and services. To better understand the problems you've encountered and to assist you in resolving them, we ask you to contact our customer support team directly on our forum - https://forum.netduma.com/.

Alternatively, you can reach us via email at netduma@netduma.com. We will be more than happy to investigate your reported issues and provide assistance.

Netduma Team

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