NetBet.co.uk Reviews 

2,880
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 586 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional customer service and helpful staff, noting quick responses and personalized support that resolves issues promptly. Many people also appreciate the reliable overall service, enjoying a smooth and engaging experience on the well-designed site, often mentioning fast payouts and quick withdrawals. However, some customers also noted concerns regarding the website and gameplay. A few people reported issues with offers not loading, slow bet settling, or suspended cash-out options. Others expressed dissatisfaction with game payouts, finding bonuses difficult to achieve, or experiencing problems with welcome bonus tracking and overall game fairness.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting quick replies,... See more

Staff

Consumers find staff to be positive, with many reviewers praising specific agents for their helpfulness and... See more

Website

Users describe ambiguous interactions with the website, with some customers expressing satisfaction, finding... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting very quick withdrawals,... See more

Service

Reviewers highlight positive aspects of service, with many praising the exceptional and great service... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Jumped into a tournament on the site and honestly, it kept me hooked. Watching my rank shift every hour, chasing after those top spots was oddly thrilling even though I didn’t clinch first place. Felt... See more

Company replied

Rated 4 out of 5 stars

Good site for basic gambling. Sometimes the offers dont always load and bet settling takes long in comparison to most sites. Offers could be better. Welcome offer was good when I signed up. Any issues... See more

Company replied

Rated 4 out of 5 stars

Not really fan leaving any reviews to gambling sites ,coz I always lose haha But I want leave a comment to those guys who thinks they not will able to withdraw money. So what happen,I open my accou... See more

Company replied

Rated 5 out of 5 stars

I play for fun and wins. It's the only site I found that keeps the games entertaining after many months, I self excluded from others. The Big Bass games I love but they take and take even on all stake... See more

Company replied


Company details

  1. Online Casino or Bookmaker
  2. Betting Agency
  3. Casino
  4. Lottery Vendor

About NetBet.co.uk

Written by the company

Bet £20 & Get 100 Free Spins
- 1. Opt-in & Bet £20 on any slots
- 2. Claim your 100 Free Spins under Rewards
- 3. Reel in your wager free spins on Big Bass Splash!
***Terms Apply***
https://casino.netbet.co.uk/welcome-bonus

Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.1

All reviews

(2,880)

592 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

couldn’t recommend more

couldn’t recommend more. Customer service is amazing they help you with any issues you may have and are incredibly quick to find a solution. I would give 6 stars if i could

24 May 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Lewis,

Thank you so much for such amazing feedback! We’re absolutely delighted to hear that you’ve had such a positive experience with our customer service and that the team has been able to help you quickly and effectively whenever needed.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service

23 May 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi David,

We’re delighted to hear that you had a brilliant experience with our customer service. Providing friendly, efficient, and reliable support is always our goal, so your feedback truly means a lot to us.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Very nice customer service agent helped…

Very nice customer service agent helped me with free spins

22 May 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Faith,

We’re really pleased to hear that you had a positive experience with our customer service and that our agent was able to help you with your free spins.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Excellent.............

Excellent.............. .

22 May 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Anton,

We’re delighted to hear that you had an excellent experience with us! Thank you for taking the time to share your feedback — it’s truly appreciated.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

I joined today but I mistakenly forgot…

I joined today but I mistakenly forgot to opt in to the welcome bonus or didn't do it properly but I went straight on to live chat and max helped me out and credited me with the welcome bonus thank you max and to net bet highly recommended

20 May 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Stefan,

We’re really pleased to hear that Max was able to help sort everything out for you with the welcome bonus.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Prompt verification and great goodwill…

Prompt verification and great goodwill gesture given. Knowledgeable staff and friendly.

19 May 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Philip,

We’re delighted to hear that you had such a positive experience with our verification process and support team. It’s great to know you found the staff knowledgeable and friendly, and that the goodwill gesture was appreciated.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Andrew,

We’re really pleased to hear that you found our betting team helpful. Providing friendly and reliable support is always our goal, so your feedback is greatly appreciated.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Chat is very helpful and explains…

Chat is very helpful and explains everything I think this is also a good site

16 May 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Natasha,

We’re really pleased to hear that you found the chat support helpful and that everything was explained clearly.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Great site and great experience would…

Great site and great experience would recommend to anyone and the customer service agents are amazing od like to thank Harvey for going above and beyond for me

15 May 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Ryan,

We’re delighted to hear that you’ve had such a great experience with the site and that you would recommend us to others — that truly means a lot to us!

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Good platform for slots

Good platform for slots. I love netbet

14 May 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi,

We’re delighted to hear that you’re enjoying the platform and loving NetBet! It’s great to know you’re having a positive experience with our slots selection.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 1 out of 5 stars

Payed in 1600 got no bonuses and no…

Payed in 1600 got no bonuses and no wins netbet is the worst online casino please stay away iv reported it to watch dog and advise no one to play online with netbet my mate has lost everything because of this

10 May 2026
Unprompted review
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Mr. Browne,

Thank you for taking the time to share your feedback.

We’re sorry to hear that your recent experience hasn’t met your expectations. Please rest assured that all our games operate using a certified Random Number Generator (RNG), ensuring complete fairness and randomness. The outcomes are not influenced by previous results or individual account activity. Additionally, each of our games and providers is audited by independent authorities to ensure the RNG is functioning correctly and in compliance with industry standards.

We want to emphasize that all players have an equal chance of winning, but outcomes can vary as they are purely random.

We appreciate your continued support, and if you have any further questions or concerns, please don't hesitate to reach out to our support team at uk-support@netbet.co.uk. We’re here to assist you.

Thank you again for your time, and we hope to welcome you back soon.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Very helpful thank you max for your…

Very helpful thank you max for your help and support 😊

12 May 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Petra,

We’re really pleased to hear that Max was very helpful and provided the support you needed!

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

great work.

12 May 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Anne,

Thank you for the great feedback! We’re delighted to hear you had such a positive experience with us.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 2 out of 5 stars

I won something last week and did a…

I won something last week and did a withdrawal but the company is not depositing the money into my account they are saying my Details ain't correct I have sent them all my personal details including bank Details sort code, my ID copies and atm card including UTILITY receipt for Electricity and now they want me to deposit another money to another application called Muchbetter or EcoPay which sounds like a scam to me.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Jednak end de

Jednak end de. F dj

9 May 2026
Unprompted review
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi,

Thank you for your 5-star review! We truly appreciate your support and are delighted to know you had a positive experience with us.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Harvey from customer service need a…

Harvey from customer service need a promotion and a raise in his salary. Absolutely wonderful job he did and went beyond to help me . Absolute legend and thanks again….give him the ceo job and he will make u millions

6 May 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Mark,

What an amazing review — thank you so much for sharing this! 😄 We’re absolutely delighted to hear that Harvey went above and beyond to help you and made such a fantastic impression. Feedback like this means a lot to us, and we’ll definitely make sure your kind words are passed on to him.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Amazing site and support is a massive…

Amazing site and support is a massive help

6 May 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi,

We’re delighted to hear that you’re enjoying the site and that our support team has been such a big help.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 1 out of 5 stars

This is a scum site like all the rest…

This is a scum site like all the rest no different.How can you loose by playing on outside bet with 10 pence. You can only loose because they manipulate the game.They will say it’s only random which is a big lie they are thieves and big time criminals

2 May 2026
Unprompted review
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Loizos,

Thank you for taking the time to share your feedback.

We’re sorry to hear that your recent experience hasn’t met your expectations. Please rest assured that all our games operate using a certified Random Number Generator (RNG), ensuring complete fairness and randomness. The outcomes are not influenced by previous results or individual account activity. Additionally, each of our games and providers is audited by independent authorities to ensure the RNG is functioning correctly and in compliance with industry standards.

We want to emphasize that all players have an equal chance of winning, but outcomes can vary as they are purely random.

We appreciate your continued support, and if you have any further questions or concerns, please don't hesitate to reach out to our support team at uk-support@netbet.co.uk. We’re here to assist you.

Thank you again for your time, and we hope to welcome you back soon.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Very helpful and very welcoming with…

Very helpful and very welcoming with helping me again very satisfied

3 May 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi Natalie,

We’re really pleased to hear that you found our team very helpful and welcoming once again. It’s great to know you’re very satisfied with the support you received — that’s exactly the experience we aim to provide.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

Rated 5 out of 5 stars

Great customer service

Great customer service, issue resolved quickly. Thank you

3 May 2026
NetBet.co.uk logo

Reply from NetBet.co.uk

Hi,

We’re really pleased to hear that you had a great experience with our customer service and that your issue was resolved quickly. Thank you for taking the time to share your feedback — it’s truly appreciated.

If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk
— they’ll be happy to assist you further.

Best regards,
The NetBet Team

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