Jumped into a tournament on the site and honestly, it kept me hooked. Watching my rank shift every hour, chasing after those top spots was oddly thrilling even though I didn’t clinch first place. Felt... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good site for basic gambling. Sometimes the offers dont always load and bet settling takes long in comparison to most sites. Offers could be better. Welcome offer was good when I signed up. Any issues... See more
Company replied
Not really fan leaving any reviews to gambling sites ,coz I always lose haha But I want leave a comment to those guys who thinks they not will able to withdraw money. So what happen,I open my accou... See more
Company replied
It has good range of games plus its daily wheel for now, I'm sure it might be different in the future but it's really good and not only gives you spins on a good game, unlike other sites which gives y... See more
Company replied
Company details
About NetBet.co.uk
Written by the company
Bet £20 & Get 100 Free Spins
- 1. Opt-in & Bet £20 on any slots
- 2. Claim your 100 Free Spins under Rewards
- 3. Reel in your wager free spins on Big Bass Splash!
***Terms Apply***
https://casino.netbet.co.uk/welcome-bonus
- 1. Opt-in & Bet £20 on any slots
- 2. Claim your 100 Free Spins under Rewards
- 3. Reel in your wager free spins on Big Bass Splash!
***Terms Apply***
https://casino.netbet.co.uk/welcome-bonus
Contact info
United Kingdom
- netbet.co.uk
4.1
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from NetBet.co.uk
Hi Chloe,
We’re really pleased to hear that our team was able to help when you made an error. Mistakes can happen, so it’s great to know everything was sorted quickly and smoothly for you.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
The worst casino I ever played
The worst casino I ever played , it’s so hard to reach a bonus . Absolutely scam I lost so much money , when you put 20£ on slots it’s gone in 1-2min 40p,60p or 80p . I no understand why the review is so high probably scam people. Don’t start with that casino !!!
27 June 2026
Unprompted review
Reply from NetBet.co.uk
Hi Aga,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your recent experience hasn’t met your expectations. Please rest assured that all our games operate using a certified Random Number Generator (RNG), ensuring complete fairness and randomness. The outcomes are not influenced by previous results or individual account activity. Additionally, each of our games and providers is audited by independent authorities to ensure the RNG is functioning correctly and in compliance with industry standards.
We want to emphasize that all players have an equal chance of winning, but outcomes can vary as they are purely random.
We appreciate your continued support, and if you have any further questions or concerns, please don't hesitate to reach out to our support team at uk-support@netbet.co.uk. We’re here to assist you.
Thank you again for your time, and we hope to welcome you back soon.
Best regards,
The NetBet Team
Someone gained access to my account
Someone gained access to my account and rinsed my bank account, no checking in or further checks from netbet and near impossible to contact to sort out. Over £650 within the space of 10 minutes.
25 June 2026
Unprompted review
Reply from NetBet.co.uk
Hi George,
We’re very sorry to hear about your experience and understand how distressing this situation must have been.
Please note that the security of an account, including login credentials and payment method information, is the responsibility of the account holder. We strongly encourage all customers to keep their login details secure and never share them with anyone to help protect their accounts from unauthorised access.
If you have not already done so, we strongly encourage you to contact our Customer Support team as soon as possible so we can review the activity on your account and provide any clarification or assistance available.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Im unsure at the moment as I won quite…
Im unsure at the moment as I won quite quickly and customer service were really polite but I am still awaiting my winnings, ive offered my documents to speed up the process but they didn't want them so no idea what's happening but will update
26 June 2026
Unprompted review
Reply from NetBet.co.uk
Hi Raymond,
Thank you for sharing your experience. We’re pleased to hear that you found our customer service team polite and that you were able to enjoy an early win.
We understand that waiting for a withdrawal can be concerning. In some cases, documents are not required immediately, depending on the status of the account and our verification processes. If your withdrawal is still pending and you would like an update, please don’t hesitate to contact our Customer Support team, who will be happy to provide further information on its status.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Excellent betting experience
Excellent betting experience. Easy to use ,good odds, fast customer service and friendly support. I would recommend NetBet to others.
22 June 2026
Reply from NetBet.co.uk
Hi Erika,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve had an excellent betting experience and that you found the platform easy to use, with good odds, fast customer service, and friendly support.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Remae,
We’re delighted to hear that you received amazing support. Providing friendly, efficient, and reliable assistance is always our goal, so your feedback truly means a lot to us.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Cancelling bonuses and free spins with no reasons given
Member of this site for a long time, as soon as you start winning more than you lose, they will ban you from bonuses and free spins that they offer and will give no reason for it. This issue seems to be a regular thing for NetBet, do not waste your time or money.
19 June 2026
Unprompted review
Reply from NetBet.co.uk
Hi Demi,
We’re sorry to hear that you’ve been disappointed by your experience. We understand how frustrating it can be when your promotional eligibility changes.
Please note that bonus restrictions may sometimes be applied as part of business decisions and internal promotional eligibility criteria. However, these statuses are not always permanent, and accounts may be reviewed periodically. As a result, promotional eligibility may be reinstated following a future review.
If you would like any further clarification regarding your account status, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Great customer service
I've only had to contact customer support on Netbet once, when some free spins hadn't turned up from an offer. Dean helped me out and live chat and was great, crediting the free spins into my account manually within a couple of minutes. Many thanks Dean.
18 June 2026
Reply from NetBet.co.uk
Hi Simon,
Thank you for taking the time to share your experience!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Christopher,
We’re delighted to hear that you received excellent customer service from Max.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
I had trouble getting my free spins but…
I had trouble getting my free spins but Carla has sorted it thank you
12 June 2026
Reply from NetBet.co.uk
Hi Rosemary,
We’re pleased to hear that the issue with your free spins was resolved. We understand how frustrating it can be when things don’t go as expected, so it’s great to know that Carla was able to sort everything out for you. We’ll be sure to pass your kind feedback on to her.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Wiktoria,
We’re pleased to hear that you had a good experience with us. Thank you for taking the time to share your feedback — it’s always appreciated!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Free spins on the wheel and still one…
Free spins on the wheel and still one spin. Nothing has changed for several months now. They're still scamming people. The only thing that's changed is the wheel.
9 June 2026
Unprompted review
Reply from NetBet.co.uk
Hi,
We’re sorry to hear that you feel this way about the Wheel feature. We would like to clarify that the Wheel is completely free to play and offers players the opportunity to win a variety of prizes at no cost.
The prize awarded on each spin is determined by chance, and the amount or reward won can vary depending on luck. While we understand it can be disappointing not to receive larger prizes, the feature is designed as a free bonus and all outcomes are randomly generated.
If you have any other questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Well I take it all back they made a…
Well I take it all back they made a mistake my bet was rectified and settled as won thanks netbet genuine company
8 June 2026
Unprompted review
Reply from NetBet.co.uk
Hi Stephen,
Thank you for taking the time to share your feedback.
While we regret the initial mistake and any concern it may have caused, we’re glad we were able to put things right and restore your confidence in us. Your understanding is greatly appreciated.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Great coustmer service
Great coustmer service, reliable team and very friendly,
With Great games new games and Great odds on sports 👏
6 June 2026
Unprompted review
Reply from NetBet.co.uk
Hi James,
We’re delighted to hear that you’ve had such a positive experience with us!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Steve,
We’re delighted to hear that Dean was polite, professional, and very helpful during your experience. Providing friendly and knowledgeable support is exactly what we strive for, and we’ll be sure to pass your kind feedback on to him.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Say my withdrawal have been paid only…
Say my withdrawal have been paid only received 1 when contacted just keep telling me to contact my bank
4 June 2026
Unprompted review
Reply from NetBet.co.uk
Hi Nath,
We’re very sorry to hear about your experience and understand how frustrating it must be to be waiting for funds that you were expecting to receive.
If a withdrawal has been successfully paid from our side, please note that it can sometimes take a few business days for the funds to reach your bank account, depending on the receiving bank's processing times. We appreciate that this can be concerning, especially when another withdrawal has already arrived.
We would be happy to look into this further and provide any available information regarding the payment status. If you require further clarification, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Shane,
We’re really pleased to hear that your query was handled quickly and efficiently. It’s great to know everything was sorted to your satisfaction, and we truly appreciate your recommendation!
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Reply from NetBet.co.uk
Hi Dean,
We’re delighted to hear that you found our team considerate. Providing thoughtful and understanding support is something we take great pride in, so your feedback is truly appreciated.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
scammers
scammers, the moment you click on any market, the moment they drop the odds, i blocked my account with them from the first deposit
3 June 2026
Unprompted review
Reply from NetBet.co.uk
Hi Mourad,
We’re sorry to hear that this was your impression of our sportsbook. We would like to reassure you that odds are not adjusted on an individual customer basis when a selection is clicked. Sports betting odds are dynamic and can change at any time due to market movements, trading activity, or changes in the underlying event, and these updates apply to all customers.
We regret that your experience led you to close your account. If there is anything specific about your experience that you would like us to review or clarify, we would be happy to look into it further.
If you ever need help again or have any questions, please don’t hesitate to contact our support team at uk-support@netbet.co.uk — they’ll be happy to assist you further.
Best regards,
The NetBet Team
Ridiculous
This casino is so ridiculous over 7 months betting and won absolutely nothing. Every single month just deposited played and won nothing. They say to you this is just bad luck. But I am sorry if this happens every single month for such a long time this is not bad luck. There is something seriously wrong with this casino. Tell me how is possible to play game spen 100£ and have no win. Ridiculous. Casino have promotions and they give you one free spin 😅😅😅😅 .
2 June 2026
Unprompted review
Reply from NetBet.co.uk
Hi Milan,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your recent experience hasn’t met your expectations. Please rest assured that all our games operate using a certified Random Number Generator (RNG), ensuring complete fairness and randomness. The outcomes are not influenced by previous results or individual account activity. Additionally, each of our games and providers is audited by independent authorities to ensure the RNG is functioning correctly and in compliance with industry standards.
We want to emphasize that all players have an equal chance of winning, but outcomes can vary as they are purely random.
We appreciate your continued support, and if you have any further questions or concerns, please don't hesitate to reach out to our support team at uk-support@netbet.co.uk. We’re here to assist you.
Thank you again for your time, and we hope to welcome you back soon.
Best regards,
The NetBet Team
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