This pension is good far better than not invest at all. Investment strategy is diversified globally not just shares. Overall, the compounding has been good. However, the biggest complaint is t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very easy transaction with Nest, they transferred my other pension with no problem at all. When I needed to talk to someone they cleared up my questions straight away with no hesitation. I can do no... See more
Company replied
I've been a member of Nest since 2016 and I have found them to be very helpful regarding my pension pot. I don't have much in there being on a basic income but I have seen it grow and it's very satisf... See more
Company replied
The transfer of my pension to nest was the easiest thing I have ever done. I literally made the transfer request and at the beginning was told it would take 3/4 weeks and 3 weeks later it was complete... See more
Company replied
Company details
Written by the company
Nest was set up by the government to give every UK worker somewhere good to save after the introduction of auto enrolment. Since then, it’s grown to become the largest workplace pension scheme in the country with more than 13 million members. As a not-for-profit pension scheme, Nest doesn't answer to shareholders. It’s set up to serve its customers’ interests and aims to help millions of people enjoy a better retirement. Nest’s members benefit from an award-winning investment strategy and one of the most diversified DC portfolios in the industry. It practices responsible investment to help manage long-term growth and risk while also helping contribute towards the world its members want to live and retire in.
Contact info
United Kingdom
- nestpensions.org.uk
4.1
Great
16K reviews
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Don't miss contributions
I don't miss the contribution coming directly from my wages and the company I work for contribute a percentage also. Nest quietly works away at growing my money
28 May 2026
Reply from Nest Pensions
Hi Glenn. We're so glad to hear you're happy with how your contributions are growing! Thank you for sharing your positive experience. Thanks, OZ
Very easy system to use for top ups
28 May 2026
Reply from Nest Pensions
Hi Debra. We're glad you found our system easy to use for top-ups. We appreciate your positive feedback. Thanks, OZ
Reply from Nest Pensions
Hi Diane. We are delighted you found it easy to add funds. We appreciate your feedback. Thanks, OZ
Poor dashboard information
I paid into the pension just before year end but the funds didn't show for nearly a week. There's no way of telling whether they are counted against last year or this year for allowance purposes. Really poor dashboard
27 March 2026
Reply from Nest Pensions
Hi Deanna. We appreciate you sharing your experience. We understand your concern regarding the pension fund allocation and dashboard clarity. We took your feedback on board to improve the customer experience. Please contact our support team at 0300 0200 090 and they will help you with the relevant information. Our team is available from Monday to Sunday from 8am to 8pm. Thanks, OZ
Reply from Nest Pensions
Hi Janet. We're glad our website is easy to navigate. We appreciate your positive feedback. Thanks, OZ
Reply from Nest Pensions
Hi Lumturi. We're glad to hear you're satisfied with our service. We appreciate your feedback. Thanks, OZ
Shoddy administration and lies
The customer service is appalling. I was told it would take 7 days to set up a direct debit. It took 3 weeks. I tried to make my second submission and the system said I hadn't paid the first one, despite it leaving my bank 4 days earlier by direct debit, which hits their bank the same day. I was told that it takes 5 days for them to collect after submission so it wasn't collected yet - an absolute lie. If it takes 5 days for them to process the payment onto the system then why not be honest and just say so. But I'm not holding my breath. I wonder how long their 5 days will really take?
28 May 2026
Unprompted review
Reply from Nest Pensions
Hi Chris. We appreciate you sharing your experience regarding the direct debit setup and payment processing. We sincerely regret the frustration caused by the delays and conflicting information. We've requested the information so that we can investigate the issue and resolve it for you at earliest. Thanks, OZ
Pension review
Straight forward communication and the website is quite clear in showing my contribution aspects and my draw down options etc in my opinion
28 May 2026
Reply from Nest Pensions
Hi Mrs Carmel. We are so glad to hear that our communication and website have been clear and helpful for you! Thank you for your positive feedback. Thanks, OZ
Straight forward and easy to navigate…
Straight forward and easy to navigate the steps given. It was a smooth transfer .
15 April 2026
Reply from Nest Pensions
Hi Jak. We're happy to hear your transfer was smooth and easy to navigate. Thank you for your positive feedback. Thanks, OZ
I go on to my account and it says I…
I go on to my account and it says I have zero in there ,yet i have been paying since march ???
28 May 2026
Reply from Nest Pensions
Hi Tracy. We appreciate you sharing your concerns. Unfortunately we can not check any account details here. Please contact our support team at 0300 0200 090 and they will help. Our support team is available from Monday to Sunday from 8am to 8pm. Thanks, OZ
Great experience
31 March 2026
Reply from Nest Pensions
Hi Bessie. Thank you for positive feedback. Thanks, OZ
Very Pleased
I constantly check my account and have seen it grow each month. I am so happy with Nest.
24 March 2026
Reply from Nest Pensions
Hi Heather. We are so happy to hear about your positive experience and that your account is growing! Thank you for your review. Thanks, OZ
Reply from Nest Pensions
Hi. Thank you for positive feedback. Thanks, OZ
Very nice l recomend the company
27 May 2026
Reply from Nest Pensions
Hi Aneta. We are so happy you recommend us. Thanks, OZ
NEST pension service including their APP
This service including their APP is absolutely perfect, It is so perfect that I find it hard to believe it is a British service, If only all other pensions service could come anywhere near the high standards of NEST, PERFECT
27 May 2026
Reply from Nest Pensions
Hi Walter. We are so happy to hear you find our service and app perfect! Your kind words about our high standards are truly appreciated. Thank you for your wonderful feedback. Thanks, OZ
Worst pension company ever
Worst pension company ever. Made it difficult for me to merge two duplicate accounts.
Would not recommend
27 May 2026
Reply from Nest Pensions
Hi Kay. We are sorry to hear about the difficulty you experienced with merging your accounts. We've passed the information to our support team and they will investigate the matter and contact you at earliest with an update. Thanks, OZ
Constant chasing nest for a withdrawal…
Constant chasing nest for a withdrawal of MY OWN money, they had asked for this and that of proof which is understandable ,however the numerous emails of what they asked for sent repeatedly to be told I have to resend , having to call week after week for a reply/update. Wasn’t made easy at all. Very frustrating.
23 February 2026
Reply from Nest Pensions
Hi Parvin. We truly appreciate you sharing your experience. We are very sorry to hear about the difficulties you encountered with your withdrawal. We've passed the information to relevant team and they will investigate the matter and contact you at earliest with an update. Thanks, OZ
Great pension system Easy system to use
Easy system to use, investment is performing well.
Fast and efficient
27 May 2026
Reply from Nest Pensions
Hi Davenport. We are so happy to hear you find our system easy to use and efficient. Thank you for your kind words. Thanks, OZ
I updated my address last year
I updated my address last year, had confirmation from you of the address change, online account showed my updated address… and yet you still sent mail to my old address!
1 May 2026
Reply from Nest Pensions
Hi Mark. We understand your frustration with the mail delivery issue. We've passed the information to our support team and they will contact you at earliest and will explain it you why it happened as for account security we can't share any account details here. Thanks, OZ
nice and Easy
1 May 2026
Reply from Nest Pensions
Hi Dariusz. Thank you for positive feedback. Thanks, OZ
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