Nestasia Reviews 

189
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the attractive designs, stating that the products fit perfectly into their home decor and meet their daily storage needs. Shoppers often mention that items arrive safely with careful packaging, and many experience smooth deliveries ahead of schedule. Though some customers experienced issues with damaged items, missing pieces, or significantly delayed deliveries. Reviewers also noted that customer support responses were often unhelpful and that rigid company policies made resolving problems difficult. A few people mentioned frustrations when dealing with uncommunicative delivery partners and unhelpful service agents.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with mixed customer experiences reported. Some... See more

Quality

People report ambiguous experiences with quality, revealing a strong division among buyers. Many consumers... See more

Delivery service

Reviewers share mixed opinions regarding delivery service. Some consumers praise timely arrivals, careful... See more

Order

Consumers find order experiences to be highly mixed and unpredictable. While some reviewers experienced... See more

Customer service

Users describe ambiguous interactions with customer_service, reflecting a wide division in satisfaction... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered a product, which is defective by design itself, that couldn't be realized while ordering. However, found faulty on delivery. The delivery takes a very long time. The return also taking very... See more

Rated 1 out of 5 stars

I bought glasses and dessert sets from nestasia. However I received dessert sets only and that too were of other designs rather than ordered initially. And the glasses set was entirely missing fro... See more

Rated 1 out of 5 stars

Products are okay, but the return policy is completely misleading. They show a lower refund amount than what you actually paid, and even after multiple follow-ups, nobody came for the return pickup.... See more

Rated 1 out of 5 stars

Absolutely terrible experience buying from Nestasia. Items purchased a month ago have not arrived. I have messaged, emailed to no avail. They don’t bother to respond at all. Would not recommend you to... See more


Company details

  1. Rug Store
  2. Mirror Shop

Information provided by various external sources

Curated collections of artisanal Home Décor products blending traditional techniques with modern designs and unique, natural materials, handpicked from South East Asia to preserve regional cultures and bring sustainability to the artisanal families.


Contact info

3.0

Average

TrustScore 3 out of 5

189 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.0

All reviews

(189)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I needed products to gift my relatives…

I needed products to gift my relatives within 5 days. I placed an order for 3 things on the 14th of October with an extra express shipping charge of Rs.200. I was told that I'll get the products in 4-5days.
All the 3 products got dispatched from 3 different cities. Got one product on the 19th , second one on the 20th and third one got dispatched only on the 18th and reached on 23rd. Couldn't give 2 gifts in time so had to buy something else in amazon at the last minute.
Worse thing is that they didn't send the gift wrap too which I paid for!!! And didn't respond to my complain on WhatsApp!! Very unprofessional attitude Nestasia.

14 October 2024
Unprompted review
Rated 1 out of 5 stars

I wish I can give them the negative

I wish I can give them the negative. They are the worst available website on internet. Do not fall for them and waste your money. They will trap you and then no customer support and do customer harassment for your hard earn money.

17 October 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT FALL FOR THE AESTHETICS

DO NOT FALL FOR THE AESTHETICS
Absolutely disappointed. Such poor, low and cheap quality products which they are selling at high prices. Ordered 4 items, not even a single one worth keeping!!! They dont even refund the amount to your account on return- but only in NESTASIA Wallet

15 October 2024
Unprompted review
Rated 1 out of 5 stars

Ordered planter from them

Ordered planter from them, one of it was broken to pieces, I followed up multiple times for resolution but I did not even get an acknowledgement. The products looked much better on the website, but what I received was very low quality. I will never buy from them again.

7 October 2024
Unprompted review
Rated 1 out of 5 stars

Biggest Scam Nestasia. Never buy their products

Don’t fall for their website aesthetics. They make you feel like it’s a luxury product. They deliver very low quality products with poor customer support. They don’t offer refunds and give you a wallet price. That’s why their products don’t have a review system. Do Not fall for this scam company. I would love to see this company fall soon and burn down to the ground. Scam companies deserve this.

4 September 2024
Unprompted review
Rated 1 out of 5 stars

Fraudster

DO NOT, I repeat, ABSOLUTELY DO NOT believe what's shown & written on the website. The reality is far from what they show. The products are completely trach and street-side looking. Utlity is zero. And only embarrassing to gift these fraud looking items. Their customer service is pathetic and useless to say the least with sub standard automated responses. These guys delete all genuine reviews on instagram. Don't get fooled

26 April 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BELIEVE WHAT YOU SEE IN THEIR PRODUCT PICTURES

DO NOT, I repeat, ABSOLUTELY DO NOT believe what's shown & written on the website. The reality is far from what they show. The products are completely trach and street-side looking. Utlity is zero. And only embarrassing to gift these fraud looking items. Their customer service is pathetic and useless to say the least with sub standard automated responses. These guys delete all genuine reviews on instagram. Don't get fooled.

5 March 2024
Unprompted review
Rated 3 out of 5 stars

BAD QUALITY - UNSAFE PRODUCT

Though the product looks good and sturdy and stylish, the microwave feature was a turn-off. The glass ribbed cup was so hot that it burnt my fingers. Never buying from here. This can cause injury to someone.

19 March 2024
Unprompted review
Rated 1 out of 5 stars

One of the worst services ever

One of the worst services ever. They are using the worst delivery partner who harasses the customers, tortures them mentally and then these people don't even own up to their responsibility. Only one answer they have to give, which is, please allow us time to solve the issue. My foot solve the issue. If you can't handle your own responsibilities then don't run a business.

11 September 2023
Unprompted review
Rated 1 out of 5 stars

These people are frauds, very bad customer service

These people are frauds. Nestasia hardly respond, they have my package lost and are not responding to any msg or calls.I am very disappointed, this is the first time I ordered from Nestasia. I received partial product very badly packed, and then i didnt get the rest of the order and these guys are not at all responding.... Absolutely terrible!

30 August 2023
Unprompted review
Rated 1 out of 5 stars

I wanted to give 0 stars

I wanted to give 0 stars. I have purchased products of worth 5k. None of them are good they are very old used products and some are even broken. Will not buy again from this website

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Uniquely Curated Products with a dreamy quality...

I feel that the products Nestasia offers, are so dreamy and unique. Going through website one can feel the beautiful intention with which they have curated all these products. I love each of the things they have up there on the website. I had been looking for mini ceramic jars for pouring healing balms that I make and I found what I was looking for. The quality and everything about them resonates so much with me. Grateful to Nestasia for their offerings

24 February 2023
Unprompted review

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