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Neko Health Reviews 

388
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 366 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their incredible kindness, professionalism, and helpfulness throughout the process. The overall service is frequently described as excellent, efficient, and comprehensive, providing a smooth and futuristic user experience. Many appreciate the quick turnaround of results and detailed explanations from doctors, finding the service to be great value for money and a worthwhile investment in their health. However, some people encountered difficulties with the booking process, reporting it as impossible or experiencing issues with appointment management. A few reviewers also expressed concerns about the comprehensiveness of the health checks, noting that some known conditions were missed or that the information provided was already available through a GP.

What people talk about most

Service

Customers had positive experiences with service, often describing it as professional, efficient, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

User experience

Customers consistently note positive experiences with user experience, describing it as great, fantastic, and... See more

Booking process

Clients share ambiguous opinions on the booking process, with many finding it easy and pleasant, even... See more

Value for money

Consumers generally express satisfaction with the value for money, often describing it as a worthwhile... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very impressed. This was better than I expected. I have a lot of moles so was basically using this as mole mapping and the other results were an added bonus. What stood out to me most was the st... See more

Company replied

Rated 5 out of 5 stars

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do somet... See more

Company replied

Rated 5 out of 5 stars

There are more comprehensive health check ups but they're way more expensive. Your GP may do a more comprehensive blood screen but you'll have to persuade them that you need it. Having read Peter Atti... See more

Company replied

Rated 5 out of 5 stars

Well worthwhile process. Staff friendly and helpful without exception Every step thoroughly explained GP feedback thorough and didn’t feel rushed Full report of findings received I personally ha... See more


Company details

  1. Local Medical Service
  2. Medical Clinic

Written by the company

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

388 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(388)

375 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything ran really efficiently

Everything ran really efficiently. Everyone talked you through the process in great detail. Follow up appointments if the had any concerns free of charge I was very surprised by.

11 April 2026
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Reply from Neko Health

Thank you for your kind feedback! We’re pleased to hear everything ran smoothly and was clearly explained. We’re also glad the follow-up support stood out, and appreciate you sharing your experience.

Many thanks,
Neko Health

Rated 5 out of 5 stars

Thorough and informative

Calm and thorough process which wasn’t at all rushed and everything explained fully.
Follow up call happened very quickly and again was helpful and informative

10 April 2026
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Reply from Neko Health

Thank you for your review! We’re glad  to hear you found the process calm, thorough, and well explained, and that the follow-up call was prompt and helpful. We appreciate you taking the time to share your feedback!

Many thanks,
Neko Health

Rated 5 out of 5 stars

Excellent service and wonderful staff…

Excellent service and wonderful staff also recommend to all.

14 April 2026
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Reply from Neko Health

Thank you so much for your recommendation and for taking the time to share your feedback with us! We will be sure to share this with our team. 

Many thanks,
Neko Health

Rated 5 out of 5 stars

The full review by a Dr of the results…

The full review by a Dr of the results after the scan was invaluable, gave me suggestions for lifestyle changes. 1 week post scan and the changes are having the desired results.

13 April 2026
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Reply from Neko Health

Thank you for sharing your experience - we’re really pleased to hear the review and follow-up advice were helpful and that you’re already seeing positive results. We appreciate you taking the time to leave feedback!

Many thanks,
Neko Health

Rated 5 out of 5 stars

Great experience, great insights

Great experience, great insights.

It was a bit like walking into a Bond movie. Futuristic, clean and a great user experience. The results I got was important for me to know and I am looking forward to come back in a year to follow up.

7 April 2026
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Reply from Neko Health

Thank you for the kind feedback -  we’re glad you found the experience insightful and enjoyed the setting. We look forward to seeing you again for your follow-up next year! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Excellent service

Excellent service, everyone was really helpful and reassuring throughout. I would say it is a good investment in your own health and being proactive with knowing your numbers. It is worth every penny and I didn't hesitate to book my appointment for next year

4 April 2026
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Reply from Neko Health

Thank you for your kind words - we’re really pleased to hear you felt supported throughout and see real value in being proactive about your health. We look forward to welcoming you back next year!

Many thanks,
Neko Health

Rated 5 out of 5 stars

As good as I expected it to be

I highly rated my first visit to the Neko Health clinic in Manchester. I thought all the staff were friendly, efficient and knowledgeable and was impressed how the visit was organised and some of the state-of-the-art equipment. The doctor took his time to go through the results with me and there were a few handy tips to improve lifestyle and health. I will be looking forward to returning next year.

10 April 2026
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Reply from Neko Health

Thank you for sharing your 5 star review! It's so lovely to hear you had a great experience at our Lincoln Square clinic, we will be sure to pass this along to our team. We look forward to seeing you back! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Excellent service

Excellent service, very informative. Would highly recommend to anybody. I have already booked for another scan next year.

9 April 2026
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Reply from Neko Health

We truly appreciate your feedback, Glen! Looking forward to welcoming you back.

Rated 5 out of 5 stars

Efficient and professional

Everyone I had dealings with was very friendly and extremely professional. The visit is really efficient and the technology is amazing.

31 March 2026
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Reply from Neko Health

Thanks so much for your kind words, Vicky! We’re so glad you had a great experience and hope to see you again soon.

Rated 3 out of 5 stars

It was very space age and futeristic…

It was very space age and futeristic but for me, a bit emporers new clothes. Not expensive so you book it but bit of a waste of time if I’m honest. Nothing new learned about myself.

31 March 2026
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Reply from Neko Health

Thank you for your feedback - we’re sorry to hear the experience didn’t meet your expectations. We appreciate your comments, and if you’d like to discuss your experience further, please feel free to contact our support team directly at support-uk@nekohealth.com or by giving us a call at +44 7701 411315.

Many thanks,
Neko Health

Rated 5 out of 5 stars

Great experience.

Great experience, its the future for being tested. Fast, efficient and very detailed.

27 March 2026
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Reply from Neko Health

Thanks so much for your kind words, Tony! We’re so glad you had a great experience and hope to see you again soon.

Rated 5 out of 5 stars

Was put at ease

Was put at ease by the Professional, friendly and knowledgable staff.

8 April 2026
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Reply from Neko Health

Thanks for sharing your experience, Nicola! Your feedback means a lot and motivates our team every day.

Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish.
This is the future of medicine.

21 April 2026
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Reply from Neko Health

Thanks so much for your kind words, Claire! We’re so glad you had a great experience and hope to see you again soon.

Rated 4 out of 5 stars

Very impressed all in all

Very impressed all in all, smooth professional medical respectful and private.
Medical was thorough and ended with a presentation and recommendations for the future.
Followed by an online comprehensive report of results of all checks.
Very happy with the overall experience

10 April 2026
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Reply from Neko Health

Thank you so much for your review! We’re really pleased to hear you found the experience smooth, professional, and thorough. We’re glad the results and report were helpful, and we appreciate you taking the time to share your thoughts.

Many thanks,
Neko Health

Rated 4 out of 5 stars

good snapshot of your overall health

Overall, a pretty smooth experience at Neko Health in and out under an hour. All my checks came back good, which is always nice to hear.

The only downside was the results chat with the doc' which felt a bit rushed, like they were speed running through a script rather than tailoring things to me. There was one snippet of advice that was definately a red flag for my body, but given the time and being rushed, they do not really have enough data to go in full detail. Most of the advice felt pretty generic, so I’d take parts of it with a healthy dose of skepticism.

That said, for the price, it’s a solid snapshot of your overall health; quick, efficient, and reassuring… even if the human touch could use a bit more calibration

7 April 2026
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Reply from Neko Health

Thanks for sharing your experience, Alex! Your feedback means a lot and motivates our team every day. We are very sorry that you time with the doctor felt rushed. Please contact our support team at support-uk@nekohealth.com so that we can arrange a call with the doctor for you. Thank you!

Rated 5 out of 5 stars

Certain aspects of my examination that…

Certain aspects of my examination that were pin pointed to me are extremely helpful in my long term health very futuristic establishment.

1 April 2026
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Reply from Neko Health

We truly appreciate your feedback! Looking forward to welcoming you back.

Rated 4 out of 5 stars

Liked it

Liked it, apart from the request for a prepayment for a visit next year. Feels non-solid and a bit commercial in a negative sense.

9 April 2026
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Reply from Neko Health

Thank you for your feedback! We’re delighted to hear you enjoyed your experience with us, and are sorry that the rebooking process felt this way. We will review it with the team and make sure to improve this part of the experience.

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