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Neko Health Reviews 

388
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 366 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their incredible kindness, professionalism, and helpfulness throughout the process. The overall service is frequently described as excellent, efficient, and comprehensive, providing a smooth and futuristic user experience. Many appreciate the quick turnaround of results and detailed explanations from doctors, finding the service to be great value for money and a worthwhile investment in their health. However, some people encountered difficulties with the booking process, reporting it as impossible or experiencing issues with appointment management. A few reviewers also expressed concerns about the comprehensiveness of the health checks, noting that some known conditions were missed or that the information provided was already available through a GP.

What people talk about most

Service

Customers had positive experiences with service, often describing it as professional, efficient, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

User experience

Customers consistently note positive experiences with user experience, describing it as great, fantastic, and... See more

Booking process

Clients share ambiguous opinions on the booking process, with many finding it easy and pleasant, even... See more

Value for money

Consumers generally express satisfaction with the value for money, often describing it as a worthwhile... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very impressed. This was better than I expected. I have a lot of moles so was basically using this as mole mapping and the other results were an added bonus. What stood out to me most was the st... See more

Company replied

Rated 5 out of 5 stars

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do somet... See more

Company replied

Rated 5 out of 5 stars

There are more comprehensive health check ups but they're way more expensive. Your GP may do a more comprehensive blood screen but you'll have to persuade them that you need it. Having read Peter Atti... See more

Company replied

Rated 5 out of 5 stars

Well worthwhile process. Staff friendly and helpful without exception Every step thoroughly explained GP feedback thorough and didn’t feel rushed Full report of findings received I personally ha... See more


Company details

  1. Local Medical Service
  2. Medical Clinic

Written by the company

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

388 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(388)

375 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Feels like data grab.

Spent ages on their website (via laptop and phone) and it won't let me book an appointment or get on the waiting list unless I give them the details of 5 other people. This feels like a data grab.

22 April 2026
Unprompted review
Neko Health logo

Reply from Neko Health

We sincerely apologize for the difficulties you experienced with our waitlist. Please note that referring five friends is optional, and reaching this step means you have successfully joined the waitlist. If you need any further assistance, our support team is here to help - support-uk@nekohealth.com. Thank you!

Rated 4 out of 5 stars

Great way to get an overall Health view

Great way to get an overall understanding of where you stand health-wise and get a doctor's recommendation for longevity. One thing that could be improved is actually making all the data downloadable from the app for use in other systems, not just observed on the Neko platform. Also, the experience is very Sci-Fi inside, at one point a little scary, as it reminds me of some unpleasant futuristic movies.

13 April 2026
Neko Health logo

Reply from Neko Health

We appreciate you taking the time to share your experience. Your feedback helps us continue to improve. Our support team has reached out over email to assist you further with the downloadable form of your health report. Thank you!

Rated 5 out of 5 stars

from start to finish very efficient and…

from start to finish very efficient and thorough and informative, would certainly recommend. Also very pleasant and friendly staff. Dr is a great guy.

4 April 2026
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Reply from Neko Health

Thank you for your lovely feedback, Praful! We’re delighted to hear you enjoyed your experience with us. We can’t wait to welcome you back again soon.

Rated 4 out of 5 stars

Absolutely fantastic with…modern equipment

Absolutely fantastic environment with modern equipment. Scanned the whole body (I had 2305 skin changes). Nice and knowledgeable staff. Report from examination and blood tests within an hour with recommendation for treatment.

13 April 2026
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Reply from Neko Health

Thanks so much for your kind words, Kennet! We’re so glad you had a great experience and hope to see you again soon.

Rated 2 out of 5 stars

Didn't found it value for money

Didn't found it value for money. It's just a skin check.

7 April 2026
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Reply from Neko Health

Thank you for sharing your review, and we're sorry to hear you found the scan wasn't valuable. Our scan does include testing of the cardiovascular system and metabolism along with the mole mapping. We are working to advance our scans for future. If you wish to share more about your experience with us, or any feedback, feel free to contact us at support-uk@nekohealth.com or give us a call at +44 7701 411315 and would love to discuss this further with you. 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Very professional in all aspects

Very professional in all aspects
Covered everything you needed to know about your body and health

7 April 2026
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Reply from Neko Health

Thank you for taking the time to share your feedback! It's so great to hear you found the experience professional and comprehensive, and that it covered everything you needed to know about your health.

Many thanks,
Neko Health

Rated 5 out of 5 stars

Excellent service

Excellent service, everything was simple and explained as we went along and a good explanation of the results from the doctor on duty

27 March 2026
Neko Health logo

Reply from Neko Health

Thank you for your feedback and your 5 star review! We’re glad you found the process simple, clearly explained, and that the results discussion with the doctor was helpful. We hope to see you back next year!

Many thanks,
Neko Health

Rated 2 out of 5 stars

Aftercare is shambolic

Actual scan and cardio check were impressive and efficient

Unfortunately the aftercare is shambolic and totally disorganised

Just cancelled my follow up appointment after numerous attempts to organise scans and blood tests that were offered after the initial appointment

Staff are lovely

10 February 2026
Unprompted review
Neko Health logo

Reply from Neko Health

Thank you for taking the time to share your feedback with us, and we're sorry to hear about the disappointment caused with our follow up process. We have shared your feedback with the wider team. We would love to have a further look into this, if you're open to sharing your feedback in more detail, please get in touch with us at support-uk@nekohealth.com or +44 7701 411315 and we can review this with our team. 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Amazing !

Amazing !!
Everything was great, the staff/nurses and Dr were all amazing & and the technology is great.

11 April 2026
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Reply from Neko Health

We appreciate you taking the time to share your review! It's so great to hear you had an amazing experience at our clinic, and you enjoyed our technology. We hope to see you back again next year! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

The arrival and welcome was comfortable…

The arrival and welcome was comfortable and reassuring. It has a very futuristic feel to the whole environment and everyone was incredibly professional. The nurse who took all my readings was extremely knowledgable and put me at ease and the doctor who read through my results was informative and knowledgeable. No stone was left unturned.

1 April 2026
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Reply from Neko Health

Thank you for taking the time to share your 5 star review! We're glad to hear our staff made you feel comfortable during the appointment, and you received some knowledgable feedback on your results. We hope to see you back again next year! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Very efficient but at no time felt…

Very efficient but at no time felt rushed.

9 April 2026
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Reply from Neko Health

Thank you for your review! It's great to know you had enough time to discuss your results in the consulation with your doctor, we appreciate your feedback. Thank you for taking the time to share this with us. We hope to see you back again next year! 

Best regards, 
Neko Health

Rated 5 out of 5 stars

Great from start to finish and would…

Great from start to finish and would recommend this simple health check for everyone

3 April 2026
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Reply from Neko Health

Thank you so much for your 5 star review! We’re so pleased to hear you had a great experience from start to finish, we really appreciate you taking the time to share your feedback and hope to see you back next year! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Seems to be a very slick and…

Seems to be a very slick and professional operation

7 April 2026
Neko Health logo

Reply from Neko Health

Thank you for sharing your feedback, we appreciate your 5 star review! 

Many thanks,
Neko health

Rated 5 out of 5 stars

Quick and very informative

Quick and very informative. How health checks should be!

1 April 2026
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Reply from Neko Health

Thank you for taking the time to share your feedback, we appreciate your 5 star review!

Many thanks,
Neko Health

Rated 5 out of 5 stars

Body Scan for piece of mind.

I found the whole experience worthwhile and value for money. The staff were helpful, friendly and informative. The doctor goes through your results and gives advice with a follow up if needed. When told about the scan it was easy to follow the booking process and instructions followed.

1 April 2026
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Reply from Neko Health

Thank you for your review! We’re really pleased to hear you found it valuable and easy to navigate. It’s great to know our team supported you well throughout!

Many thanks,
Neko Health

Rated 5 out of 5 stars

A thorough check-up!

The process gives valuable insights into many of the more likely problems that our bodies face, and at a very affordable price point. Great experience. I have already booked for next year.

7 April 2026
Neko Health logo

Reply from Neko Health

Thanks so much for your feedback - we’re delighted you found the insights valuable it felt accessible and worthwhile! We hope to see you back next year!

Many thanks,
Neko Health

Rated 2 out of 5 stars
Neko Health logo

Reply from Neko Health

Thanks for your feedback. We’re sorry to hear the experience didn’t meet your expectations. We’d really value the opportunity to understand more and improve. If you wish to share more about your experience with us, please get in touch with support-uk@nekohealth.com and we'd be happy to review this in more detail. 

Many thanks,
Neko Health

Rated 5 out of 5 stars

This is an amazing service

This is an amazing service. From the greeting I received at my appointment to the helpful feedback of results at my consultation. When an issue was discovered the follow up information is excellent and includes an explanation letter for your GP. It’s a state of the arts medical, and I’ve all ready booked for my annual check up next year.

11 March 2026
Neko Health logo

Reply from Neko Health

Thank you for taking the time to share this - we’re really pleased you felt well looked after throughout your visit. It means a lot to have your trust, and we look forward to welcoming you again in the future!

Many thanks,
Neko Health

Rated 5 out of 5 stars

A great experience from the minute I…

A great experience from the minute I walked through the door and received a professional and warm welcome. All staff were lovely and throughout talked to me about what was going to happen during my visit . The scan and results have given me a great insight to my health and wellbeing and advice was given to help maintain and manage my health and lifestyle

10 April 2026
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Reply from Neko Health

Thank you for sharing your feedback, we’re so glad you felt comfortable and well supported throughout your visit. It’s great to know you came away with helpful insights, and we really appreciate you taking the time to leave a review!

Many thanks,
Neko Health

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