NCF LIVING - Preston Reviews 464

Great shopping experience thanks to their brilliant staff member called Becky. We went in looking for a sofa, and Becky was incredibly knowledgable and spent plenty of time with us going through any and all questions we had. She’s a credit to the company and we were very happy to do business with her. Thanks again Becky for all your help!

Naz from Preston has been brilliant, very helpful and offered a good range of sofas. Highly recommend coming to this store

Naz at preston was very helpful and knowledgeable and we are extremely happy with our purchase

Not been in this store before but thought we'd give it a try as we were looking for a dining table. Becky was a really helpful & friendly salesperson and there was no pressure to buy. We decided to think about the purchase whilst sourcing some curly fries from a local supermarket, and then came back as we'd decided to go ahead. So we purchased an extending dining table and 2 chairs at a great price (much cheaper than we'd seen in other shops). Delivery was a quick turnaround although the 3 hour time slot wasn't met by the delivery people but we received a phone call to advise. Overall a really good experience. And the curly fries were great too...😂

Nice greeting on arrival from Becky. She gave us some tips and was on hand to guide us through our options. There was no pressure at all and we were able to browse at our leisure. This is a lovely store with great staff in particular Becky who took time to help us with our choices. Definitely recommend and Becky was so very helpful, pleasant and very knowledgeable about the beds !

John and Naz was the best in the world very helpful and accommodating

Visited ncf at Preston fantastic service by John nothing to much trouble

Naz preston was fantastic great help cant wait for our new sofa to arrive

Charles @ Preston store was knowledgable and helpful.

Kieran was welcoming and knowledgeable about the product we were interested in. He was friendly and patient throughout. Really good buying experience.

Ncf Preston Was assisted by Naz he was amazing assisted us from start to finish made the whole experience very easy.

Absolutely awful, do not buy from here! I was pressurised to leave a positive review before I even left the Preston store when purchasing a sofa. Sofa was delivered damaged in January, sofa is still damaged and customer service is appalling! Sofa is poor quality and it’s a nightmare to get hold of anyone in customer services to arrange a replacement. Was told I would have a new cover fitted to resolve the damage, but instead damage was poorly sewn up and looks dreadful! Have been left months with no updates and still have a damaged sofa months later! Would not recommend, spent over £2000 on a sofa in January and 4 months on issue is still not rectified. NCF are dreadful, save your money and shop somewhere else!

Excellent service from Charles at preston went into the store 3 times before deciding on settee great advice and assistance visited other furniture stores and didn't like the pressure from assistants very off putting.... Charles recommended taking out the care plan and explained very valid reasons to take up the option which i did he is a very good sales person as I am also in sales and was impressed with his customer service also the time for delivery was excellent as other stores were 12 week plus for delivery

Visited store browsing. Was advised by Becky who provided excellent service. She was knowledgeable and provided fabulous advice on the products available. Would recommend asking for her if you ever visit. Many thanks

We just bought a sofa from NCF living at Preston and dealt with Charles, very nice man. We felt he had plenty of time for us and didnt pressure us into buying. We took some time to come to a decision on the colour and had a few visits into the shop, every time he remembered us upon our return, which made us feel valued. It felt a very pleasant experience from start to finish. Thank you Charles!

Excellent customer service from Becky at the Preston store. Becky helped us decide on a perfect mattress and base, even offering a good selection of colours.
Friendly and informative, good product knowledge.
Becky also brought a lovely splash of summer with her vibrant shirt choice. Loved it.

The shop hadn’t opened when we arrived so we stood outside, Becky came to the door and invited inside saying they couldn’t take payment till 10.30 but we were welcome to have a browse.
We looked at the mattresses and half decided on one when Becky came over and asked what we needed, she then went through the different types of mattresses and the firmness of each one. She gave us a choice in different budgets and left us to make the final decision.
Becky wasn’t pushy or annoying like some sales people can be. The transaction was concluded in a swift and professional manner

Great experience with Kieran very knowledgable and offered great help - wasn’t to pushy.