Arif was the sales person who gave us lots of information about the sofa’s. Explained the procedure of delivery and the lifetime guarantee about the different range of sofas. We had a great experience... See more
Company replied
Location
Switch locationUnit D, Junction 27 Retail Park, Gelderd Road, Batley, WF17 9AD Birstall, GB
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Michael in the Leeds store was fantastic. He was informative and answered our questions knowledgeably without being pushy. We went to another store to look at their mattresses but came back to NCF to... See more
Company replied
Bought a sofa from Sofology and had such a lovely experience with Gary. He was extremely friendly, helpful and kind throughout the whole process. Nothing felt too much trouble and he made everything r... See more
Company replied
We found exactly what we wanted very easily. The sales lady Leanne was very friendly and knowledgeable. She made us a welcome drink while we were sorting the order. Would definitely recommend.
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Garden Furniture Shop
- Living Room Furniture Store
- Mattress Store
About NCF LIVING - Leeds
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Written by the company
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Contact info
Unit D, Junction 27 Retail Park, Gelderd Road, Batley, WF17 9AD, Birstall, United Kingdom
- 0121 356 5698
4.6
Excellent
1K reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Michael at Leeds was very helpful and…
Michael at Leeds was very helpful and friendly
22 May 2026
Unprompted review
Reply from NCF LIVING - Leeds
We're glad you thought so, Sophie!
Many thanks,
NCF Living, Marketing Team
Leanne at Leeds was amazing
Leanne at Leeds was amazing. Really helpful and knew her stuff.
25 May 2026
Unprompted review
Reply from NCF LIVING - Leeds
That's very thoughtful of you to say, Christopher!
Many thanks,
NCF Living, Marketing Team
Reply from NCF LIVING - Leeds
That's exactly what we love to hear, Chelsea.
Many thanks,
NCF Living, Marketing Team
Jackie was really helpful
Jackie was really helpful. Fab friendly service and even found my phone after losing it. Superstar!!!!
25 May 2026
Unprompted review
Reply from NCF LIVING - Leeds
We're pleased that you enjoyed your visit and were able to find your phone again, Katie!
Many thanks,
NCF Living, Marketing Team
Such an amazing experience with Garry
Such an amazing experience with Garry. Helped us with everything in regards to finding our dream dining table and coffee table!
25 May 2026
Unprompted review
Reply from NCF LIVING - Leeds
We wish you all the best with your new dining and coffee tables, Sara.
Many thanks,
NCF Living, Marketing Team
Arif was the sales person who gave us…
Arif was the sales person who gave us lots of information about the sofa’s. Explained the procedure of delivery and the lifetime guarantee about the different range of sofas. We had a great experience and everything was explained step by step. The service was excellent and we were very happy.
25 May 2026
Unprompted review
Reply from NCF LIVING - Leeds
We're pleased that Arif was so helpful during your visit to our Leeds store, Sima.
Many thanks,
NCF Living, Marketing Team
In store experience good. Rubbish after that
In store experience was good, and quick. Post purchase has been useless. No email confirmation, phone line is hopeless too. £49 delivery for a mattress and we’ve no idea when it’s arriving (apart from late).
10 May 2026
Unprompted review
Reply from NCF LIVING - Leeds
Hello James, thank you for taking the time to write a review about your experience.
We're very sorry to hear that you are experiencing difficulty reaching our customer service team. Please note that they can also be contacted via email at customerservice@ncf.co.uk where a member of the team will be in contact as soon as they are available.
In the rare event that you are awaiting a response for longer than three working days, you can also contact our marketing team via direct message on Instagram or Facebook where we will be more than happy to chase matters internally for you.
Many thanks,
NCF Living, Marketing Team
Micheal from the Leeds store was great…
Micheal from the Leeds store was great from start to finish, really friendly and approachable with any queries we had. He was knowledgeable and knew the products in depth which really helped us to make a decision!
24 May 2026
Unprompted review
Reply from NCF LIVING - Leeds
We're grateful for you taking the time to provide us with such splendid feedback - we'll be sure to pass it along to Michael!
Many thanks,
NCF Living, Marketing Team
Good choice and reasonable prices
We found exactly what we wanted very easily. The sales lady Leanne was very friendly and knowledgeable. She made us a welcome drink while we were sorting the order. Would definitely recommend.
24 May 2026
Unprompted review
Reply from NCF LIVING - Leeds
We hope that you enjoyed your visit along with the drink, Jenny!
Many thanks,
NCF Living, Marketing Team
Great experience choosing our sofa.
Great experience choosing our sofa.
Liam@leeds was very knowledgeable
Thank you
24 May 2026
Unprompted review
Reply from NCF LIVING - Leeds
We're glad to hear that you were able to find what you were looking for with Liam's assistance, Lorraine.
Many thanks,
NCF Living, Marketing Team
Reply from NCF LIVING - Leeds
We appreciate your five-star review for Leanne, Joseph.
Many thanks,
NCF Living, Marketing Team
We came in looking for sofas for our…
We came in looking for sofas for our new house. We had a difficult requirement based on our loung and Naz took his time, remained patient and really helped us.
24 May 2026
Unprompted review
Reply from NCF LIVING - Leeds
Congratulations on your new home, Sharon! We're pleased that Naz was so helpful.
Many thanks,
NCF Living, Marketing Team
Jackie has got the best customer…
Jackie has got the best customer service she’s such a good lady, will get you the sofa to your needs
23 May 2026
Unprompted review
Reply from NCF LIVING - Leeds
That's very kind of you to say, Isnan.
Many thanks,
NCF Living, Marketing Team
Great service
Great service, many thanks to Jimbob for explaining everything to us & making us feel welcome
23 May 2026
Unprompted review
Reply from NCF LIVING - Leeds
We're grateful for your wonderful feedback, Julie.
Many thanks,
NCF Living, Marketing Team
Liam at Leeds
Liam at Leeds - excellent service very helpful thank you very much
23 May 2026
Unprompted review
Reply from NCF LIVING - Leeds
You're more than welcome, Arran!
Many thanks,
NCF Living, Marketing Team
Brilliant salesman in Jimbob
Brilliant salesman in Jimbob.
Very friendly, great explanation & went out of his way to help us in our choice. Extremely professional. Would highly recommend.
23 May 2026
Unprompted review
Reply from NCF LIVING - Leeds
We appreciate your excellent recommendation, Debbie!
Many thanks,
NCF Living, Marketing Team
Liam was really helpful at Leeds Store…
Liam was really helpful at Leeds Store Batley. Would recommend.
22 May 2026
Unprompted review
Reply from NCF LIVING - Leeds
Thank you for your wonderful recommendation, Kayleigh.
Many thanks,
NCF Living, Marketing Team
Michael at leeds
Michael at leeds, brilliant service, lovely guy. Explained everything really well.
22 May 2026
Unprompted review
Reply from NCF LIVING - Leeds
We'll be sure to let Michael know you said so, Sharon!
Many thanks,
NCF Living, Marketing Team
Michael @Leeds
Michael @Leeds. Brillant. Gave us all the options & prices so easily. Really friendly & helpful.
22 May 2026
Unprompted review
Reply from NCF LIVING - Leeds
That's very kind of you to say, Lisa.
Many thanks,
NCF Living, Marketing Team
Michael at leeds was extremly helpful…
Michael at leeds was extremly helpful and not pushy like usual sales people. He knew his stuff and was likeable. Will be back for other items
21 May 2026
Unprompted review
Reply from NCF LIVING - Leeds
We look forward to seeing you again in the future, Katie!
Many thanks,
NCF Living, Marketing Team
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