NCF LIVING Reviews 

William in Paisley was brilliant, very helpful!

We was approached and told to just look around we was not hassled at all it was a nice experience which convinced me more to buy from this company

Eli at Bradford, was very helpful indeed. Very easy purchase and she was very pleasant.

AVOID THIS COMPANY !!!!

My relative who is 92 and registered blind purchased a settee from the Bradford shop, whilst the staff at the shop were helpful at the time of buying it when we told them about the fault they asked my relative to send in a picture or video of the fault, it is still under warranty. My relative has a white stick, and a disability lanyard which he wears all the time so that people are aware. He explained that he does not have a phone that will do that it only makes and recieves calls and text messages. They insisted they needed an email with photos and told him to ring customer services. I did ring for him and got the very same answers that is their policy ! I asked if they had heard of the Disability Discrimination Act and was told they didn't believe this was discrimination and couldn't he find someone to do it for him, I said he didn't know anyone which is true. I asked to speak with a Manager and was told they didn't give the Managers numbers out but we could email them. I live too far away to travel to take a photo also the fault seems to be under the settee and it took 2 strong men to deliver it, I am a 76yr old woman ! We went round in circles on the phone and got absolutely nowhere so Trading Standards I think !

Brian the manager is brilliant, not pushy, very friendly and welcoming, got us lovely hot chocolate. Thank you Brian.

Liam an NCF was really helpful with my purchase and was great at explaining everything to me with regards to delivery and after care 10/10 would highly recommend

Chad @ Edinburgh was a great help. Thanks so much for all the professional advice. Well worth it.

Arfan gave excellent advice on which mattress would suit me best. Allowed me to take my time and was very helpful.
Excellent customer service.

Was so nice to look around and not have someone pounce on you as you come through the door.
When Josh came to see us he was very helpful and answered every question I had with great knowledge and understanding. Making everything easy

Went to other leading high st furniture stores looking for a sofa and some inspiration. MCF in Bristol we went in and Mark came over to us no rushed/ forced hard sell just chat and introduced us to the store as never heard of them. Mark is very knowledgeable and has a relaxed approach. We went in looking for a sofa and left with a new bed. Will be back for sofas soon. Great experience so thank you Mark

Went and purchased a sofa today at the stockton store, Shaun took care of us for our visit and was great and very informative. We went with 15 minutes till closing and he couldn't be more helpful if he tried, he let us take our time and did not rush us at all. Will definitely recommend.

What a great experience and customer service we received from Humaira @merryhill

I recently purchased 2 beds and a kitchen table. The delivery took a little while but well worth the wait. The delivery men were excellent having to assemble the beds in a 3 story house on a sweltering hot day. They were very professional and took every single piece of rubbish. Really pleased with the products too and wouldn’t hesitate to purchase from them again

I will tell you what went wrong the way myself an d husband been treated I purchased a dinning table and chairs from your store on the 17th July delivered on 27th damaged taken back the same day asked for a refund told there was a cancellation fee I had paid 500 pounds plus 99 pounds for delivery still without the set ringing the customer service having the phone cutting me off have got in touch with trading standards has we are pensioners that is discussing which way we have treated

Zahid from Thurrock served me. He is polite and knowledgeable.

Gary at Leeds was a breeze . Made the process so much easier

Donald at ncf perry bar was really helpful when it came to my back problems on choosing the right sofa for me and reassured me when I was nervous abiut the finance would definitely recommend to anyone that needs a piece if furniture very friendly smiley man with amazing customer service skills

Donald at NCF Perry barr was very helpful and helped us get to our perfect new sofa and we were very grateful with the choice we have made, thankyou for the support

Shaun from Stockton store was amazing