They were advertising "free standard delivery over £30" (and my order was over €100), then at checkout I saw there is no standard delivery option, so it wasn't free for me. And I got every email in It... See more
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Update after NBA Store fanservice contacted me: Turned out that my trustpilot comment was the first time the customer service had heard of the problem, and that they had not received my initial mes... See more
Company replied
Everything ok, there was a little discrepancy. But it was then solved really very quickly and satisfactorily. The items are great and beautiful. But are a little smaller, so order a size larger. Gladl... See more
Items were good quality, too bad there is no cheaper option for normal shipping to Austria only FedEx and DHL are available which inflates total costs.
Company replied
Company details
Written by the company
Celebrate the Boston Celtics' NBA Finals win with official championship gear from Store.NBA.com! Discover the latest Boston Celtics NBA Champions apparel, including t-shirts, hats, collectibles, and more. Our wide range of official Celtics apparel and merchandise gives every fan the chance to honor this remarkable victory. Don't miss your chance to grab one-of-a-kind Celtics merchandise that highlights your team pride. Shop now at the Official NBA Store for the best selection of official Boston Celtics championship gear!
Contact info
Fanatics International Unit 61 Stakehill Industrial Estate Touchet Hall Road Middleton, M24 2FL, Manchester, United Kingdom
- +44 (0) 330 333 0251
- customer.service@nbastoreinternational.com
- nbastore.eu
3.8
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Fast delivery from USA
30 October 2025
Great present
I've order a personalised shirt and short pants of GSW and it is amazing. I would like bought even for me but it is a Christmas present so I'm sure my little boy will be enthusiastic.
The delivery was perfect because of the email with updates and even the possibility to search the delivery statement from the site of the vector.
18 November 2025
❤️ 😍 love my NBA
30 November 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good service, poor product
The swiftness of the service is great.
But the size of the t shirt is definitely not medium. More like large. I have gotten plenty of Nike t shirts, nba nba t shirts, even in the nba store in NYC, and this one is way too wide.
Turns one off purchasing again
Rob
21 November 2025
Reply from NBA Store Europe
Hi Robbie, I appreciate your feedback regarding the service and the T-shirt size. We are sorry to hear that the medium T-shirt was larger than expected compared to your other shirts. I will be contacting you directly to assist you further. I look forward to speaking with you. Sincerely, Stacy
Fantastic
We ordered from the Netherlands. My son really wanted the shirt from Quinten Post. So after a long search it was fantastic that we could order it with you. My son is a basketball player himself and he was so happy with it. Fast delivery thank you very much.
24 November 2025
Damn it
Damn it, I wanted to exchange something and wrote several messages asking for help. Not a single response came back. In the end, I had to keep an item for 100 euros that didn’t fit. Thanks for nothing. Never again will I order anything from you.
11 April 2025
Reply from NBA Store Europe
Hello Anika, Thank you for taking time to provide us with feedback. I have reviewed your order and emailed you at the email address that was on the order to provide additional details and assistance. We sincerely apologize for any inconvenience and look forward to your response. Sincerely, Courtney
Speedy delivery
Speedy delivery. I bought the t-shirt for a Christmas present. It’s good quality and looks great.
30 November 2025
Good quality item!
Good quality item!
I bought a tshirt from Italy, in ten days I received it.
Very good service!
30 November 2025
Cookies don't work
Cookies don't work, although I always request to land on the page showing a specific language and currency, for some reason I have to change it in every single session, whether I am connected to my account or not.
24 November 2025
Reply from NBA Store Europe
Bonjour Chris, merci de m'avoir écrit à ce sujet. Je viens de créer un ticket. On reste en contact par e-mail, Bart :)
Awesome great and thank you
30 November 2025
Quick delivery
Quick delivery, great quality of item. Size didn't suit so returned item, I was kept updated of the return and process was quick and refunded quickly. Ordered a different item which was also delivered quickly and great quality.
18 November 2025
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