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Naylor Agility Reviews 

300
•
TrustScore 3.5 out of 5

3.5

Pet Supply Store
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Rated 1 out of 5 stars

The company has failed to honour a promise to replace my jump wings that have broken due to a design fault, which they admitted they are aware of. The foot of the jump snaps from the base, rende... See more

Rated 5 out of 5 stars

Great tunnel, 3 metre - full non-slip 600mm lightweight with added loops. Very sturdy tunnel, not flimsy at all. The lightweight version has the loops option so it can be pegged into the ground rather... See more

Company replied

Rated 5 out of 5 stars

Our 5m anti slip tunnel and bags arrived very promptly and we were very pleased with the quality. The none slip bags have been the best we've ever used - they have done their job both on grass and on... See more

Rated 5 out of 5 stars

Good customer service on tunnel I was looking for. Was told how long it would take to manufacture and kept up to date on delivery progress. Product arrived on time and was well packaged. You get what... See more

Company replied

Company details

  1. Pet Supply Store
  2. Manufacturer

About Naylor Agility

Written by the company

We’re passionate about creating quality agility tunnels for dogs, cats or small animals to play, train, or exercise in.

Our agility tunnels are manufactured in our UK factory using heavy duty PVC.

All of our products can be purchased on our website.

VIEW OUR PRODUCTS
Our agility tunnels:

• Concertina down for easy storage

• Are waterproof

• Are easy to clean

• Are super stong

• Are available in a variety of sizes, finishes, and colours

• Can be used both indoor and outdoor

The standard diameter of our agility tunnels is 600mm, but they are also available in 400, 800, and 1000mm diameters. Our tunnels can be made in lengths from 1m to 6m.

We have 3 different sizes of spring wire which determines the weight of the tunnel; light, medium and heavy duty.

Our non-slip material is a double sided PVC. One side of this material has a more textured finish, this goes on the inside of the tunnel and offers a little more grip when the dogs are running through them. If used outside in wet conditions the tunnel can still be a slippy with it being a PVC material.

Please note that with any of our tunnels animals must be supervised at all times.

Contact info

3.5

Average

TrustScore 3.5 out of 5

300 reviews

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3.5

All reviews

(300)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Easy ordering

Easy ordering, good quality product and helpful assistance

19 February 2022
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Reply from Naylor Agility

Thank you for your review

Rated 4 out of 5 stars

Customer service very good

Customer service very good, Last order sandbags different material and shade of colour used

19 February 2022
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Reply from Naylor Agility

Thank you for your review, I'll pass your comments regarding the materials and colours on to the team.

Rated 4 out of 5 stars

I have given 4 stars (could have been…

I have given 4 stars (could have been 5) to reflect that the company service is excellent but let down by the courier who dumped our very valuable cargo 2.5 miles away. We are very easy to find and no other courier seems to have a problem with finding us.

11 February 2022
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Reply from Naylor Agility

Thank you for your review and the feedback, we'll pass this message on to the courier.

Rated 5 out of 5 stars

Big Tunnel

We've just received our 80cm Naylor Tunnel & sand bags. The big dogs that use our secure field are so pleased. Great quality & quick delivery. They get a Paws Up from us.🐾

11 February 2022
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Reply from Naylor Agility

Thank you for your review

Rated 5 out of 5 stars

Very pleased

Our 5m anti slip tunnel and bags arrived very promptly and we were very pleased with the quality. The none slip bags have been the best we've ever used - they have done their job both on grass and on the indoor waxed sand surface and I ordered another pair immediately. I can genuinely recommend both the products and service.

23 December 2021

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