Navimow Segway Reviews 

Excellent customer service, mower does exactly what it’s supposed to do!
Bought in Sep 25, no issues so far

prompt reply , offering plenty of advice.

The Segway Customer Support was very kind, helpful and supportive and solved all my requests instantly!
I'm vrey happy with their work!

I had an issue waiting an extra 2 weeks for delivery than it was promised to be delivered.
But in the end all went fine, I got my purchase and as the apologies an extra set of changing blades.
Customer service should answer more often than they do.

Very helpful advice when needed

Answered all my questions professionally

Installaton easy with effective instrucions.
Operation very successful.
Problems dealt with efficiently

after the first hours of learning its great.
Always learning something new also.

A lot of back and forth writing. Many answers, but without a significant result. The navigation system still doesn't do what it's supposed to

The update procedure didn't apply to how the app is updated in Ireland, so was a little disappointing

My mower needed a part replaced under warranty ... it took about six weeks and the grass kept growing.
The local dealer ordered the part ... the wrong part was delivered ... ordered again ... when the got around to working on my mower they found they were unable to fit it and the mower and the part were sent to the main-dealer.
I do not know it was at the main dealer or the local dealer but it appears to have been puller across a surface while upside-down and was badly scratched.
I have raised other issues on the official Facebook page and some of the responses from Admin are quite glib.
Not so sure of the date but you insist on me adding one.

Excellent machine. Cuts very neatly and does not need any maintenance except for changing blades

It's not the customer service. They were "OK" and confused before giving me a solution (reboot). It's the product. This is the biggest waste of money I have ever spent. Keeps going outside established "don't go" boundaries and getting stuck. When it does mow, the cut quality is horrible! Streaks of uncut grass all over the yard. Finally, your battery estimates are exaggerated at best. I paid for an upgrade to over 1 acre. To mow any one of my 4 zones (on a .8 acre lot) it recharges no less than 3 times. Yes there is one hill in that but still. Seriously regret this purchase.

Outstanding lawn mover, best value for price. I really like app, easy to navigate and UI is so intuitive. Thanks!

This is a monster of performance
Quick, tidy and climb hills like a sherpa
My X420 is named ”Sigge”

They were quick and helpful.

Great product and excellent app. Mowes faultlessly. Easy to map your lawn.

Had an issue with my navimow, customer service was fantastic, I couldn't fault it in any way.