Native Smokes 4 Less Reviews 583

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 570 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products and the swift delivery service, often highlighting the speed and efficiency of their orders. Many people appreciate the outstanding customer service, noting the responsiveness and helpfulness of the support team in resolving issues and providing updates. The online ordering process is frequently described as clean and easy, contributing to a smooth overall experience for consumers. However, some customers also noted occasional issues such as missing items from orders or delays in delivery, with some packages taking longer than expected to arrive. Despite these minor setbacks, the company's prompt and professional handling of such problems often led to customer satisfaction and loyalty.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing them as great,... See more

Order

Reviewers mention positive feedback about order, with many customers expressing satisfaction with the... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed and... See more

Customer service

People report positive experiences with customer service, consistently describing it as outstanding,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best price (but I do buy in a larger quantity), fast shipping, amazing selection. I was incredibly impressed with how quickly I received my package despite Canada Post being on strike too, with Native... See more

Rated 5 out of 5 stars

Good quality , fast shipping. Have been ordering for years . On the odd occasion there was in issue of something missing , twice, in approximately 2 years of ordering, but still giving 5 stars becau... See more

Rated 5 out of 5 stars

Great Service. Good, authentic products. Online chat with customer service is immediate and responsive. They took care of everything on the spot. I had a minor issue with shipping and they not only fi... See more

Rated 5 out of 5 stars

I'm blown away by the exceptional customer service from NS4L! They keep you updated every step of the way, from order receipt to delivery, with clear tracking info. When I had a minor issue, they reso... See more


Company details

Written by the company

Native Smokes 4 Less is Canada's #1 online tobacco superstore, offering 500+ products including cigarettes, cigarillos, authentic nicotine pouches, chew, dipping tobacco and vapes, all tax-free. We proudly prioritize First Nations brands and ship express coast-to-coast across Canada with multiple shipping carriers, and are known to have the fastest shipping times in the industry. With 18-hour daily customer support, real-time order tracking, and a 100% satisfaction guarantee, we've built a loyal community of thousands of Canadian customers who trust us for quality products and unmatched service. Thanks for supporting our family run business!


Contact info

4.9

Excellent

TrustScore 5 out of 5

583 reviews

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Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

This company is excellent

This company is excellent, a vast amount of excellent products, quick delivery and if anything is a problem they sort it out immediately! Very kind and polite staff, I highly recommend this company.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

good prices and speedy excellent service

We were ordering smokes from another site and our family member told us to order from Nativessmokes4 less. We placed our order and found out the prices were really good and the delivery service was excellent!!!We are now recommending Nativesmokes4less to our friends.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Best staff!

The staff are always most helpful and a pleasure to deal with should you have any concerns, been with them a couple years now and Nikki is the best!

29 October 2025
Unprompted review
Rated 5 out of 5 stars

First time buyer from this company

First time buyer from this company, was very satisfied with the service and quality of the product...though there was doubts of course but the outcome was superb.
Thank you

21 October 2025
Unprompted review
Rated 5 out of 5 stars

There was a mix up with my order as it…

There was a mix up with my order as it was a bigger size order than usual. I reached out to them and their team Niimi, Fin and Nikki were shockingly quick with their reply. I was also down with the rona, so I wasn't able to respond as fast as I would have liked to, however, what I was really impressed by was how they would be doing follow ups, which made me appreciate them even more. These guys and gals are my definite go to!

26 October 2025
Unprompted review
Rated 5 out of 5 stars

It was a great experience from NS4L

It was a great experience from NS4L, the shippment was finished within one day and I got the full box high class of goods with excellent package. will come back soon again and recommend to others.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Legit website, fast shipping…

Yeah this website is legit if you were wondering. Ordered some NYKD pouches and they shipped in about 3-4 days after ordering. Totally worth it. Just put in another order.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Best smoke shop all around - can’t be beat!

Best price (but I do buy in a larger quantity), fast shipping, amazing selection. I was incredibly impressed with how quickly I received my package despite Canada Post being on strike too, with Nativesmokes4less using an alternate carrier! This is my go-to smoke shop now :)

15 October 2025
Unprompted review
Rated 5 out of 5 stars

I’m a very skeptical person and leery…

I’m a very skeptical person and leery of scams. I was hesitant to give these folks a shot, but very glad I did. I’ve ordered twice and both times have been great! Deliveries arrived in a week without any issues.

24 October 2025
Unprompted review

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