The men who attended were ver helpful and efficient. The y were honest and informed a new windscreen wasntrequired and repaired chip damage. This gives me trust in your business because you haven’t un... See more
Company replied
Location
Switch locationUnit 11, Cranham Industrial Estate, WR4 9XN Worcester, Worcestershire, GB
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See what reviewers are saying
The service we received was excellent. Our car was sorted within 24hrs of me calling to report, and the gentleman who came to our house to fix our screen were so kind, funny, professional and overall... See more
Company replied
Lads was sound, only took hour and half to replace screen, and a phone call afterwards to let me know, got them some biscuits as a thank you gesture, couldnt fault them one bit
Company replied
Very pleased with my recent dealings with these guys. Chris (the fitter) was very up front about the repair, and explained all possible outcomes before starting, so my hopes of a repair were somewha... See more
Company replied
Company details
About National Windscreens - Worcester
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
Unit 11, Cranham Industrial Estate, WR4 9XN, Worcester, Worcestershire, United Kingdom
- 01905-630-144
4.5
Excellent
612 reviews
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Still waiting...
Still waiting.... 💀 ☠️
Yes, go on, please look into this, you have my name.
22 October 2026
Unprompted review
Reply from National Windscreens - Worcester
We thank you for your feedback. If you would like us to look into this, please contact us with your details, at:
CustomerRelations@NationalWindscreens.co.uk
Reply from National Windscreens - Worcester
We are glad you enjoyed your experience with our helpful team and our quick assistance. We appreciate your kind feedback.
Fast efficient service
Fast efficient service. Fitters very good and left car nice and clean.
9 October 2026
Reply from National Windscreens - Worcester
We're so pleased to hear that your service was completed so promptly and efficiently. It is wonderful to know that our fitters took such great care of your vehicle and left it spotless. Thank you for taking the time to share your fantastic feedback with us!
Reply from National Windscreens - Worcester
We're so pleased to hear that your vehicle was resolved and ready for you to pick up in good time. Thank you for taking the time to share your positive feedback with us!
Reply from National Windscreens - Worcester
We are so pleased to hear that you found our staff to be friendly and helpful, and that you experienced quick and efficient service. Thank you for your wonderful feedback!
Good service
Initial issues with new screen but was replaced the next week, without issue. Very professional, polite and informative service.
25 September 2026
Reply from National Windscreens - Worcester
We're glad to hear that despite the initial issue, the replacement process was smooth and efficient. We appreciate your kind words about our professional and informative service.
The service we received was excellent
The service we received was excellent. Our car was sorted within 24hrs of me calling to report, and the gentleman who came to our house to fix our screen were so kind, funny, professional and overall friendly. Would 100% recommend.
12 September 2026
Reply from National Windscreens - Worcester
We're delighted to hear that the service you received was excellent and that your car was sorted so quickly! It's wonderful that our technician was kind, funny, professional, and friendly.
Reply from National Windscreens - Worcester
We're so pleased to hear that your windscreen replacement was excellent, fast, and professional. Thank you for your wonderful feedback!
Fast and clean
The location was easy to find. Staff were friendly and very efficient. Job was done quickly and cleanly.
15 September 2026
Reply from National Windscreens - Worcester
We're so pleased to hear that our location was easy to find and that our staff were friendly and efficient. It's wonderful to know the job was done quickly and cleanly!
Sound Lads, good Speed
Lads was sound, only took hour and half to replace screen, and a phone call afterwards to let me know, got them some biscuits as a thank you gesture, couldnt fault them one bit
10 September 2026
Reply from National Windscreens - Worcester
We're so glad to hear that our team was able to replace your screen efficiently and that you appreciated the follow-up call. Your kind gesture of biscuits is truly appreciated!
Very good professional job the engineer…
Very good professional job the engineer took care of my car and the job was done satisfactory thank you
14 September 2026
Reply from National Windscreens - Worcester
We're so pleased to hear that our engineer provided a very good professional job and took great care of your car. It's wonderful that you found the job satisfactory!
Reply from National Windscreens - Worcester
We are so pleased to hear that you experienced such great and quick service. We truly appreciate your positive feedback!
Good experience!
Clear and concise instructions to arrange appointment, plus a quick service to replace the car windscreen.
2 September 2026
Reply from National Windscreens - Worcester
We're glad to hear our instructions were clear and that we provided quick service for your windscreen replacement. Thank you for your feedback!
Satisfied customer
Had problems with another company who couldn't give me an appointment for over two weeks. National Windscreens gave me an .appointment for a new windscreen within a week.
20 August 2026
Reply from National Windscreens - Worcester
We're truly glad we could provide a prompt appointment for your new windscreen, especially after your previous difficulties. We appreciate you choosing us.
Reply from National Windscreens - Worcester
We are so pleased to hear that you experienced great service and found our team to be very professional. We truly appreciate your positive feedback!
Done a very nice job on my front window…
Done a very nice job on my front window screen.
13 March 2026
Reply from National Windscreens - Worcester
We are so pleased to hear that we did a very nice job on your front window screen. Thank you for your positive feedback!
Very efficient,job completed in 2 hours.
17 August 2026
Reply from National Windscreens - Worcester
We are so pleased to hear that the job was completed efficiently and in such a timely manner. We truly appreciate your positive feedback!
Time on the job was well under time…
Time on the job was well under time they gave me, very polite car was clean and tidy very reliable fitter would use the company again Excellent!😀
20 August 2026
Reply from National Windscreens - Worcester
We're so pleased to hear that the time on the job was well under what was estimated! It's wonderful that our fitter was polite, and that your car was left clean and tidy. We appreciate you finding our service reliable and that you would use us again!
Reply from National Windscreens - Worcester
We are so pleased to hear that your experience with us was both easy and timely. We truly appreciate your positive feedback.
No fuss professionals.
15 August 2026
Reply from National Windscreens - Worcester
Thank you for your positive feedback!
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