The fitter rang me to tell me a time he would be out for and he was there on time absolute gentleman arrived and spoke to myself and then got to work me being curious asked plenty of questions and he had an answer for all of them I would definitely recommend national windscreens very friendly staff and user friendly booking process

Service great from first phone call when Phone was answered quickly. Date arranged and sorted in couple days.

Been trying to get through to the Belfast branch all day but they have an automatic redirect on their phone line and no other branch is able to help. I've phoned 8 times and spoken to 8 different people from 9am this morning and the redirect remains (it's not 14.30pm). The earliest appointment they can give me is 10 days from logging the claim - 10 days where I can't drive my car and no way to speak to anyone at the branch to discuss this. Really poor.

It would be better if a morning it afternoon appointment could be specified ( i work nights) failing that if the operative could contact the day before to agree where keys would be left would be helpful

Short notice repair carried out with expertise and efficiency vehicle repaired and was returned clean

The guy who replaced my windscreen was very professional and did a great job

Easy booking, great staff quickly followed up with a call and great customer service. Team member who came to repair the windscreen super polite, helpful and effiencent.

Fast communication from start to end of the process and Fast turnaround date and time. Credit to all the team!

I left my car in for a windscreen replacement due to a stone chip & crack. This was all arranged via Erridge insurance. I removed my phone holder & internal dashcam prior to leaving the car in for repair. When i picked the car up again, i found several issues. The phone holder that I had removed was now broken into 3 pieces and slung into the rear seats. Im a cab driver and have a mirror meter. Two wires had been broken from the meter, hence, at this point, i was unable to work. I had to pay an autospark £90 to repair the meter. I had to pay an extra £42 to have that same meter retested & sealed (law). The auto setting on the windscreen wipers wasnt working either. To be fair, the branch did rectify the wipers the next day. I waited over a week on a promised follow up phone call from the branch manager regarding the damage. He was very defensive, but during the call he admitted that they had damaged 3 or 4 other mirror meters previously. He said that they are not responsible for any damage they cause. This was his final response to the damage "if we had insisted that you had that meter taken out before we fixed your car, sure you would have been out that money anyway, so whats the problem ?". The problem is, you didnt insist, or advise prior. Please bear this in mind prior to booking your car in for a replacement windscreen !

Your staff a brilliant very helpful and accommodating hopefully i will not need them again but if I do they are the people to go to

Great customer service from start to finish, a special mention to Conor the technician who travelled all the way from Donegal to Belfast to fit my new windscreen, he was a true gentleman who was very courteous, polite and also done a great job, well done National Windscreens for having employees like Conor on your team.

Excellent job very efficient thank you

All went very smoothly and very helpful staff. Called my mobile when car was ready to be picked up .

I have a leaking new windscreen and the local guy is not that interested!

No signage outside unit making it hard to find.

Pleasant and done good job

Excellent service very easy to deal with did a great job

Staff was great,and work man ship was great, along with the car window screen repair with the glue as I dident need the whole window screen replaced

Professional staff, did what they promised, useful reminders of appointment.