National Bankcard Inc. Reviews 

We have been with you for a year now-eveything is so easy and your group are super friendly. I will refer you to everyone I know. Vthabks and keep up the great work. Your customer service beats most

The sign up process is cumbersome. It could be streamlined a bit more. Too many steps and emails and/or texts to look for and follow links to. The agents were nice and did direct me, but still...
The staff was awesome regardless of the procedures.

Thank you I had a wonderful conversation with your staff. They explain everything much.

Very clear instructions and pleasant to work with.

They explain everything really well, they are very nice and extremely helpful.

Very helpful and easy to understand as well

Great customer service and have never had a problem with anything. always been treated like number 1 customer. The device is amazing since I could do swipe tap or insert.

Good followup...

Good company, good rates. Only small issue is they are a little slower on the settlements but outside of that, would recommend for sure

quick response, great customet service

Excellent support, everything explained detailed and answered my questions.

staff was very helpful and welcoming

Customer service was very knowledgeable

Great customers service

To hard to set up

My experience was excellent. She has patience with helping me.

It was very easy to sign up and George and Jody were awesome!

My experience with National Bankcard, Inc. has been frustrating due to poor communication, inconsistent information, and withheld merchant funds. These good reviews must be fake. Check the Better Business profile and see the real ones. All negative. My account was approved through underwriting, but shortly after activation it was placed under review and funds from legitimate completed transactions were withheld without clear explanation.

I was repeatedly transferred between departments and given conflicting reasons for the hold. I was told the issue involved transaction decline ratios, but declines are common in online commerce and often come from customer-side issues. No evidence of fraud or misconduct was provided.

Despite submitting invoices and documentation, funds continued to be held with no clear transaction-level explanation. I also requested that all processing be stopped and the account closed, yet I still observed fees or settlement activity afterward.

From my experience, this company relies heavily on aggressive sales tactics, including Facebook advertising and commission-driven sales representatives who will say anything to get you onboarded.

Once your account is active, you are exposed to sudden freezes and withheld funds while transaction fees continue to be collected.

This has had a serious financial impact on my business. I remain out more than $4,000 in completed sales. Advice to others: be extremely cautious before signing up.

Make sure you fully understand the risk of fund holds and account freezes after activation.

Desired outcome: release of all undisputed funds, full accounting of holds and fees, and confirmation all processing and debits have stopped.

Greg was excellent. He walked me thru everything. I just started working with Jody, but she is doing well for me. Thank you

I love how nice the people are with this service, so far everything is great. exceptional service and very nice and helpful