Listened to what I was actually looking for and got me the setup I needed for my business. No AI answering service, a real person answered the phone initially and a real person setup my account. An Am... See more
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UPDATE This updated review is to reflect our customer service experience not the company's policies...after NBC Withheld our customers funds for 1 month due to me not fully understanding the spendi... See more
Marie explained everything or made sure I understood with my brief back questions. She was able to adjust our account to reflect what our intent of use was. She answered all my questions and I feel... See more
The customer service fist and foremost, is barnone. I received a call following up on the product shipment and if I had received it. Turns out, I wasn't aware that I would be receiving a physical devi... See more
Company details
Information provided by various external sources
National Bankcard is a leading provider in credit and debit card-based payment processing solutions to customers across the country. We pride ourselves on having the lowest processing rates backed by our award-winning customer service. No matter what type of business, our focus is to be your processor-of-choice.
Written by the company
Contact info
538 Broadhollow Rd. Suite 213, 11747, Melville, United States
- 1.800.991.2291
- info@Nationalbankcard.com
- nationalbankcard.com
4.8
Excellent
10K reviews
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What a wonderful team to work with
What a wonderful team to work with, one of the best experiences I have had with a vendor in many years. They are a 10 in my book.
29 July 2026
The system was so simple to use and…
The system was so simple to use and worked without a hitch. Much better than my previous card processor.
22 July 2026
Dominic was very good to work with
Dominic was very good to work with. Very helpful and very willing to answer any questions and explained everything to the full extent. I feel he found us what we needed and very quick in doing it. 5 Stars
27 July 2026
The agents were very helpful
The agents were very helpful and clear on the step-by-step process.
27 July 2026
No high pressure sales very straight…
No high pressure sales very straight forward simple process
27 July 2026
Great customer service!
27 July 2026
New customer
All questions answered clearly. All questions asked concisely. Professional, courteous customer service.
27 July 2026
The girls were so nice and helpful…
The girls were so nice and helpful great customer services
21 July 2026
Everything was made very clear was…
Everything was made very clear was asked if I had any questions representative was very polite had a good personality.
24 July 2026
Simple and easy for small business.
The process was explained fully and was easy to understand. I am to offer credit/debit as a choice to my clients. The low fees per month make this now possible.
21 July 2026
Great customer service
From the moment I spoke with Kelly she was nothing but polite and respectful. She answered all of my questions was with me through the entire process. When I reached the final stage I spoke with Maria and she too was extremely polite and helpful. So far everything has been exceptional!
23 July 2026
National Bank card Inc
National Bank card Inc. has by far the best client/customer relations agents and managers. From the beginning of the application process, through approvals, and the equipment and account set up; Mr. Paradis and Ms. Coffey have set the bar on communication-quick responses and resolving minor application problems; kindness, patience and guidance in every step with the application and approval process. This company understands cultivating true meaningful business relationships.
23 July 2026
Great services
23 July 2026
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