UK National Lottery Reviews 

I am absolutely appalled by the new National Lottery changes. How stupid do Allwyn think the public are? For 3 numbers you win £10 instead of £30 for 4 numbers you will now win £50 instead of £140 and for 5 numbers you will now win £1,000 instead of £1,750. I actually made a phone call to Lottery HQ in Watford and their only defence was, but your now being entered into 2 x draws, I replied with, if I get 3 x balls on each of the two draws I only win £20 and not £60 as I did before and this is the same with the changes to 4 x balls and 5 x balls with an even bigger loss. Under the old rules 2 x balls would get you a free lucky dip under the new rules you now get £1 back, this is equivalent to just half a ticket… whoop, whoop!
When the lottery first started back in 1994 you paid £1 a ticket and the prize for 3 x balls was then a £10. Camalot who were running it at the time, changed the price of a ticket to £2, but to keep the players happy they increased the 3-ball win to £30 - unfortunately, Allwyn have now taken things backwards Their reduction in prize monies is nothing more than a rip-off. At first, I thought it was just the Lotto that had been affected, but I have now had it pointed out to me that Allwyn have also reduced the Lotto hot picks game. The prize money for matching 3 x balls used to give you £800, this has now been very sneakily reduced to £400. This lottery changes are now quite clearly stacked in favour for Allwyn to fill their pockets even deeper. What ever happened to the People's Lottery? Its absolutely disgusting.
A friendly note to Allwyn.
You need to listen to the players and scrap this double draw, go back to the old prize monies as you are set to lose millions of players, and this will cost you ten’s of millions in losses. Everyone makes mistakes, the players will forgive you if you just man up and apologise that you have made a huge Mistake.

The new national lottery is a total Rip Off it’s rubbish nobody will play it’s the end for the national lottery unless they reduce the playing fee to £1 a ticket if they don’t that’s it goodbye national lottery this new version is a total Rip Off it’s terrible

The new lottery app is hopeless. Please bring back the old app it was so easy to use.

If you consider the odds, you are likely to get three numbers up in half the time you were when there was only one draw, however the prize money is one third of what it was before.
In the original system you won £10 for three numbers, people complained that the lower prizes were not enough so they increased it to £30 for three numbers, now they have gone backwards.
As for getting two numbers and winning £1, it’s not even enough to buy another ticket, not sure if I will both playing the lottery again unless they revert back to the old system, I am sure the new system has been introduced to make more profit for the company running it.

Won’t be playing again until they sort this out absolutely ridiculous halving the prize money on prizes

Lower tier prices useless I be playing less from now on.The reviews speak for itself!

New lotto is rubbish £10 for 3 numbers is a joke

New lotto is absolutely rubbish, no point in playing it now.

The main structural changes to the prize tiers triggering backlash include:
• Match 2 (Loss of Free Ticket): Matching two numbers used to reward players with a free £2 Lucky Dip ticket, giving them another full entry. It now awards a flat cash prize of just £1. Because a standard line costs £2, players are angry that a Match 2 "win" results in a net financial loss of £1 and does not provide enough cash to buy another line.
• Match 3 (Slashed by 66%): A three-ball match previously paid out a guaranteed £30. The payout has been cut down to a miserly £10.
• Match 4 (Slashed by 64%): Players matching four balls used to receive £140. This tier has been reduced to only £50.
• Match 5 (Slashed by 42%): A five-ball match has dropped from a standard £1,750 down to £1,000.

After playing the lottery since it started, I have now collected my online funds and closed my account down, I won £1 last night, ridiculous amount why would I spend £2 to win £1 The Lottery has lost its way. Shame on you.

They've made a massive mistake with this new double draw£10 instead of £30 for three numbers it was that 7 or 8 years ago and now£1- for 2 numbers what an insult must think the public's stupid Definitely now looking for different sites.

The new change that came into effect around the 10th June is absolute rubbish, it’s gone backwards to the late 1990s in its prize money allocation, gone from £30 for 3 numbers back to £10, 2 numbers used to give you a free lucky dip worth £2, now you win £1.00, so you’re not even getting the equivalent, you’re getting half, are they totally stupid or just obscenely greedy, my money is on greedy, all they’ve done is given extra prizes on the top 2, all 6 numbers and 5+ bonus ball, these are the ones that rarely come up as the odds are astronomical. I own a company with 12,000 people in it, scattered over various branches, every single one of them was in one of the syndicates that they run together playing twice a week, that’s £48,000 per week they paid to the lotto company just from my company alone. Having seen the changes to the lower tier prizes they have all stopped every single syndicate and not one of them is playing the new lotto, they are looking at alternatives. The whole lotto should be removed from Allwyn and closed down as it’s clearly being abused and rinsed by the owners, it should be government run to fund nhs and schools, not some greedy bastards life style.

Nooooooo nooooo the national lottery messed up very messed up with this new way with the pay outs for lotto and lotto hot pick not happy bring the old way much better more money why would I pay £2 per line on lotto for such lower pay out £1 for 2 numbers & £10 for three numbers sort it out before no one will ever play again & for lotto hot picks 3 numbers £400 where it was £800 before not good not good at all

I wish there was a ‘no star’ option.
Camelot had their issues, but this new bunch are absolutely crap! £1 back for 2 numbers, what is the point!
What a waste of time.

The new format of having two draws is absolutely dreadful with the smaller prizes just not worth having. It used to be £30 for three numbers which althoug a small amount was nice to win and made it worthwhile now it's ten pounds. Today I had two numbers and instead of a lucky dip I was given £1 pathetic!!! seriously considering looking at other lotteries now.

New lottery draw what a load of rubbish massively reduced prizes costs £2 and you can win £1... 3 numbers prize reduced by £20...and so on terrible... they say it's better lmao wake up allwyn I mean how often do you even get 2 or three numbers anyway 🤣 pathetic...I will never play again 🧐🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯

The national lottery app is particularly rubbish as it doesn't let you put numbers on for 5 weeks which is important for the thousands of small syndicates that put all their numbers on monthly. Is this really difficult to offer.

Won't be playing anymore!have decided to save the money I spend weekly.The new prize money for 5 numbers a thousand pound REALLY ! And for 2 numbers one whole pound BEHAVE bye bye 👋

When attempting to replay my last numbers for the next 4 weeks, it can now only pick up on a lucky dip that you've won? Messages aren't clearly showing which have and haven't been opened. I can no longer view or screenshot the entire tickets, which is annoying when I want to check if I've won, since you can't log in in the small hours. This website used to be really easy to navigate, now it just gives me a headache. It's also annoying that I missed to renew my 4 weekly tickets on lotto and set for life because no email had been sent to inform me they'd ended. None of these things were an issue before.

Today, I encountered an error with my online account and so for the first time ever, I rang the National Lottery helpline. I was treated to heavy sarcasm, disbelief and utter frustration in my response to my description of my account's interaction with the website. If everything always works the way it should, there would be no need for a helpline!
Please employ people with a longer fuse, who don't treat you like an idiot and who don't respond with "nah" when you point our their obvious exasperation.