Was made to feel very at ease and the car sales team was very knowledgeable. There was no pressure buying they left us to make decisions and was available to answer any questions. Would recommend to a... See more
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Chris took us on the test drive and explained every thing patiently. Gwyn made the ordering process easy and when the car was available for collection, the handover was good. The only negative was wh... See more
Company replied
I knew what I wanted before I came to the showroom, so that made it easier for all! The Salesperson, Gwyn Evans, took me through the options, what would be included in the cost etc. All done with... See more
Company replied
Service was great no negatives Staff all seem to be friendly. Gwyn dealt with us and was provisional informative and friendly only picked our car up on the 28th April , although this is are second... See more
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Company details
About Nathaniel Car Sales - Cwmbran
Written by the company
Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.
WHY CHOOSE US?
For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!
Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars Offers - Opening Hours
Social Profiles
Facebook - Instagram - Twitter - Linkedin - Youtube - Tik Tok
Contact info
Maendy Way, NP44 5LF, Cwmbran, Pontnewydd, United Kingdom
- 01633 482253
4.8
Excellent
342 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Nathaniel Car Sales - Cwmbran
Thanks for the five star review, we really appreciate you taking the time.
I will pass on your kind words to Martin.
Thanks again
Nathaniel MG
Cwmbran
Great team thank you …
The team were great really helpful welcoming friendly and helped me decide provide options fantastic experience
30 September 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you so much for the kind words and 5-star review! We're thrilled to hear that you had such a fantastic experience with our team. Providing a welcoming, helpful, and friendly environment is exactly what we aim for, and it’s great to know we were able to support you in finding the right options. If you need anything in the future, we’re always here to help. Enjoy your new car!
Sean was brilliant
Sean was brilliant. Great customer service. Absolutely love my brand new mg ev5s long range trophy. She’s gorgeous. Thank you so much guys
29 September 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you so much for your 5-star review! We’re delighted to hear you had a great experience with us. Our team works hard to make the process smooth and enjoyable, so it’s fantastic to know we hit the mark. We really appreciate your support and look forward to welcoming you again in the future.
New MG Zs
Very helpful sales person. Answered all our questions. Went out for good test drive with Shaun.
22 September 2025
Reply from Nathaniel Car Sales - Cwmbran
Thanks for the five star review, Shaun is the newest member of the team and he will be delighted that you had such a good experience.
Thanks again
Nathaniel MG
Cwmbran
Reply from Nathaniel Car Sales - Cwmbran
Thank you for the wonderful feedback! We're so glad to hear that you experienced a friendly and professional service. We pride ourselves on providing a positive experience for all our customers, and your kind words mean a lot to our team.
Rob the salesman at the Cwmbran branch…
Rob the salesman at the Cwmbran branch played a big part in us changing our car he was very helpful not pushy but new everything we needed to know about the car we bought thank you Rob
14 September 2025
Reply from Nathaniel Car Sales - Cwmbran
Thanks Peter,
I really appreciate your kind comments.
We are here to help and assist.
Thanks again
Rob
Nathaniel MG
Cwmbran
Excellent service
Excellent service, great people to deal with. I have bought many cars, this is probably the easiest, most efficient and friendly experience I’ve had.
12 September 2025
Reply from Nathaniel Car Sales - Cwmbran
Thanks for the five star review,
We really appreciate you taking the time to write such a glowing review.
Thanks again
Nathaniel MG
Cwmbran
Wasn’t made to wait for anyone given a…
Wasn’t made to wait for anyone given a time as was spot on
5 September 2025
Reply from Nathaniel Car Sales - Cwmbran
Hi Karen
Thanks for the five star review, we hope to see you for a coffee when you are passing.
Thanks again
Nathaniel MG
Cwmbran
Gwyn was kind
Gwyn was kind, knowledgeable and helpful in purchasing a new car.
The offer provided by Nathaniel was excellent.
The car choice so far can't be faulted. Happy customer.
1 September 2025
Unprompted review
Reply from Nathaniel Car Sales - Cwmbran
Thanks for the five star review, I will make sure Gwyn gets the praise he deserves.
Thanks again
Nathaniel MG
Cwmbran
EASE…
Ease of organising a test drive that suited us.
Ease of keeping Sales Exec out on test drive that they had to ring to find out where we were.
Ease of buying a new MG HS PHEV after said test drive.
Ease of arranging terms at 0%.
Ease of altering collection date ( we brought it forward) by 2 weeks.
Ease of collection and change over tour of cars toys bells whistles.
Not so easy collecting car with a set of mats, they had run out, not impressed by that.
Not so easy getting the MG APP to allow access to the online manual no wonder that app is rated only 2.5.
6 September 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you for your feedback and for highlighting the many ways we made your experience easy and stress-free. We're thrilled to hear that the entire process, from arranging your test drive to finalizing the purchase of your new MG HS PHEV, was so smooth for you.
We sincerely apologize for the inconvenience with the car mats and the trouble you had with the MG iSMART app. If you have any further queries regarding this then please do give us a call or call in and we'd be more than happy to help.
We truly appreciate your business and hope you're enjoying your new car. Please don't hesitate to reach out if you have any other questions.
Great service by Nathaniel
Great service by Nathaniel, Cwmbran. Very helpful and easy process in purchasing our new car.
3 September 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you for the five-star review! We're thrilled to hear that you found the car-buying process with us so helpful and easy. We appreciate your business and hope you're loving your new car!
Nathaniel cars were great
Nathaniel cars were great. Gwyn in Cwmbran provided an excellent service and made our purchase a pleasure. This is our second car purchase with Gwyn and Nathaniel Cars and we would certainly recommend them.
3 September 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you for your fantastic review! We're so pleased to hear that Gwyn and the team in Cwmbran provided you with excellent service for your second car purchase.
Your continued trust and recommendation mean a great deal to us. We're delighted we could make your experience a pleasure once again.
What wonderful service
What wonderful service. Ordered my new car. Kept updated on delivery. Was taken for test drive and shown how everything works. Answered all my questions. Would definitely recommend going to them for great customer service
3 September 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you so much for your fantastic review! We are thrilled to hear that you had such a wonderful experience with us.
It's great to know that you were kept updated on your new car's delivery and that our team took the time to go through everything with you, including the test drive and a demonstration of all the features. We believe in making sure our customers feel confident and well-informed, and we're so glad we were able to answer all of your questions.
Your recommendation means a lot to us. We truly appreciate your business and we look forward to seeing you again in the future!
Reply from Nathaniel Car Sales - Cwmbran
Thanks for the review.
We aim to please, delighted to be of assistance.
Many Thanks,
Nathaniel MG
Cwmbran
The service you get from Nathaniel cars…
The service you get from Nathaniel cars are second to none.
Nothing is too much trouble.
21 August 2025
Reply from Nathaniel Car Sales - Cwmbran
Hello Helen,
Thanks for the five star review we really appreciate you comments.
If you need us you know where we are.
Thanks
Nathaniel MG
Cwmbran
Reply from Nathaniel Car Sales - Cwmbran
Thanks Amanda
We appreciate you taking the time to write the review.
We are always here on hand to help if you need us.
Kind Regards
Nathaniel MG
Cwmbran
From start to finish all was smooth
From start to finish all was smooth, even when a little glitch my end to save me waiting longer for car,whilst I sorted it got all paperwork done and car ordered amazing team
19 August 2025
Reply from Nathaniel Car Sales - Cwmbran
Thanks for the five star review, we really appreciate you taking the time to write this review.
Thanks again.
Nathaniel MG
Cwmbran
They sorted out the car I wanted
They sorted out the car I wanted, keeping me informed all the way through with an instructional hand over. Can't fault them
7 August 2025
Reply from Nathaniel Car Sales - Cwmbran
That's fantastic to hear! It sounds like you had a great experience with the team. A smooth process from finding the right car to a clear, instructional handover is exactly what we aim for. We appreciate you sharing your positive feedback!
great communications and service
13 August 2025
Reply from Nathaniel Car Sales - Cwmbran
Thank you for the fantastic feedback! We're so glad to hear that you were happy with our communication and service. We appreciate your business and hope to see you again soon!
MG3 Hybrid New Purchase
Good friendly service, the dealer took the time to explain the function and operation of the car. The car was immaculate and had been very well detailed prior to collection. Excellent experience throughout.
4 August 2025
Reply from Nathaniel Car Sales - Cwmbran
Good afternoon Andrew,
Thanks for the five star review, we really appreciate it.
We pride ourselves at Nathaniel Cars to offer excellent customer service.
We hope to see you for a coffee when you are passing.
Thanks again
Robert Jones
Nathaniel MG
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