NAS STORE Reviews 200

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are satisfied with their purchases, finding the overall experience professional and reliable. People frequently highlight the fast and accurate delivery, often arriving sooner than expected, and appreciate the competitive pricing for products. The communication and overall service are consistently described as excellent, with many noting the smooth ordering process and prompt responses. However, some people mentioned occasional issues, such as a device needing to be returned upon arrival or a product shipping with the wrong power supply. A few other people also felt that delivery times could be a bit long, especially for international orders, and some had negative experiences with specific shipping partners.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and timely delivery... See more

Product

Consumers find products to be positive, with many reviewers highlighting the good quality, competitive... See more

Price

Reviewers highlight positive aspects of price, with many customers consistently praising the good and great... See more

Service

Customers consistently note positive experiences with service, highlighting excellent communication and... See more

Order

People report positive experiences with the ordering process, finding it easy and efficient. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m satisfied with my purchase. The MikroTik Chateau Pro arrived faster than the estimated delivery time, which was a nice surprise. I did run into some issues while installing additional tools o... See more

Rated 5 out of 5 stars

Fast delivery and easy to deal with. I had one device that needed to be RMA’d on arrival (these things happen so not an issue). There communication was prompt and professional after running through so... See more

Rated 5 out of 5 stars

No issues with delivery, competitive price for a new mikrotik product, clear information regarding the costs. A bit long delivery time but this was due to me ordering a few days after new year's eve a... See more

Rated 5 out of 5 stars

I’m very happy with my experience. Orders are processed very quickly and delivery in Estonia is impressively fast. Everything arrived well packed and exactly as expected. Communication and overall ser... See more


Company details

  1. Telecommunications Equipment Supplier
  2. Electronics Store
  3. Electronics Wholesaler

Written by the company

As a professional reseller and system integrator, our company specializes in providing top-quality products from leading brands. We offer a wide range of network and security products from trusted brands such as MikroTik, Synology, QNAP, Ubiquiti, Ajax, Teltonika, Ruijie, Seagate, Western Digital, and many others.


Contact info

4.9

Excellent

TrustScore 5 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(200)

72 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was a good find

This was a good find, a local Latvian company that I had never heard of, but had all the net things I needed for upgrade. Delivered before planned date. Price was great. Packaging was good. Most of all - the speed was something I did not expect.

2 March 2026
Rated 5 out of 5 stars

Very good experience

Very good experience. Product shipped with wrong power supply, but customer service was super responsive in handling the situation. Would recommend 100%.

20 February 2026
Rated 1 out of 5 stars

Shipping lacking

Chose GLS pick up point to save on shipping. Ended up spending more than the cost of the most premium delivery in transportation to the depo of GLS on the city next to mine to pick up the package.

Edit: I chose to travel to the GLS location after three days of no movement after a failed delivery and multiple attempts to contact GLS. You should drop them, it's the only reason you got 1 star and not 5.

21 January 2026
NAS STORE logo

Reply from NAS STORE

Thank you for your feedback. We’re glad to see your order was processed and shipped promptly! However, we would like to apologize for the delay you experienced in receiving your parcel.

While we offer economy options, these services involve a final transit step to your chosen pickup point. We understand that in this case, you chose to travel to the main depot to collect the package early rather than waiting for it to arrive locally. Unfortunately, we cannot directly improve the GLS service infrastructure or depot locations in your country, but we will certainly share this feedback with our logistics team to evaluate our future carrier options.

Juris @ NAS STORE

Rated 5 out of 5 stars

Good experience.

No issues with delivery, competitive price for a new mikrotik product, clear information regarding the costs. A bit long delivery time but this was due to me ordering a few days after new year's eve and it being sent internationally passing through more than one country. All in all, a good experience.

5 January 2026
Rated 4 out of 5 stars

One mishap

Otherwise everything was fine but I got wrong device. It was quickly corrected once I noticed it and the right one is sent. Service and communication is excellent.

19 December 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look