Excellent, professional, and courteous customer service. There was a small issue with my order, but it was resolved quickly and professionally. Couldn’t ask for more. We’ll definitely buy here again... See more
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NapaCabs is the premier Online Wine Store. Buy Wine and Liquor online for all your party needs from all around the world. We offer the largest selection of wine, spirits and beer online. We also have Free Shipping Wine deals and offer custom bottle eng...
Contact info
901 W Foothill Blvd Ste A, 91786, Upland, United States
- 909-981-5641
- service@napacabs.com
- napacabs.com
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Delivery turned out well
Delivery turned out well, but I haven’t even tasted the wine yet. Give me time!😆
Excellent service and communication…
Excellent service and communication about order status and progress. Very satisfied
Excellent
Prompt response to my order, it was shipped in only a day or 2, plus the packaging was excellent. 6 bottles of wine came in packaging / shipping box designed just for that purpose. Perfect.
Painless ordering and quick response.
Excellent service
Excellent Service
The wine I ordered was offered at a very good price. I received exactly what I ordered, and my order arrived in excellent condition, earlier than expected. Thank you!
great company except for the styrofoam packaging!
The website was easy to navigate. I received my order in a timely manner, and the product received was what I had ordered. The only downside is that the bottles are packed in styrofoam which is not recyclable where I live. I have had bottles shipped by other vendors in cardboard separators without issue, so I know it can be done! Sadly for this reason, I doubt that I will shop from napacabs again :(
service as expected no hiccups..
service as expected no hiccups... smooth transactions.
It was delivered at good price
It was delivered at good price. Shipping was drawn out for unknown reasons and had to wait around for delivery. I live in northern California in a highly accessible location. I ordered from you because of location of your company expecting Shipping would not take so long. It was not terrible but not like I thought it would be. Had I ordered from any company in the western United States I think it would have arrived as fast or faster. Just an observation.
I was actually notified..messaged order…
I was actually notified..messaged order was in town..so i knew to watch for signature
Satisfied customer!
Very prompt with delivery and I am so satisfied with my purchase. I will be using your services again👍🏻
Everything great!
Poor experience with out of stock item…
Poor experience with out of stock item communication. FedEx shouldn’t take 10 days to get , will use other suppliers
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