Naked Paper Reviews 

1,634
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 592 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including loo rolls, kitchen towels, and tissues, noting their softness, absorbency, and durability. Many appreciate the convenience of the subscription service, highlighting the straightforward ordering process and the ease of adjusting delivery dates. The delivery service is frequently mentioned as quick and efficient, ensuring that bulky items arrive directly at their door. However, some people mentioned that the toilet paper can be too thin or flimsy, leading them to use more sheets than with other brands. A few other people also felt that the paper was not soft enough, describing it as scratchy or uncomfortable to the skin.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its quality, ethical production, and... See more

Quality

People report positive experiences with quality, with many consumers praising the excellent quality of the... See more

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting its speed and convenience,... See more

Order

Customers had positive experiences with order, praising the ease and flexibility of the ordering process,... See more

Subscription

Reviewers highlight positive aspects of subscription, with many expressing satisfaction and delight with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent company. Ordering process straightforward, and easy to adjust orders/dates if needed. Packaging all recyclable and as compact as possible. I use both the kitchen roll and loo roll and both... See more

Rated 5 out of 5 stars

I used Naked Paper for loo roll, kitchen towel and tissues. I am very happy with the quality of all of them, and have ordered on several occasions from this company. Also, it's great to have all... See more

Rated 5 out of 5 stars

I've used their bamboo and recycled toilet paper, kitchen paper towels and tissues. All were fine. I also like that Naked Paper is a B Corp, that the product apears to be is about as environmentally s... See more

Rated 5 out of 5 stars

Great product, loo rolls, Economical and on an easily suitable/ adjustable subscription basis. Would recommend as functional and yet without bleaching and hence toxins. 2 ply is absolutely fine and ro... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,634)

491 reviews in the last 12 months

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Rated 5 out of 5 stars

Really easy to use the online shop

Really easy to use the online shop, update, cancel or change subscription and reorder more stock. The prices are great and the company is doing a good job for the environment.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

All that Leila describes concerning the…

All that Leila describes concerning the importance of women in business, the way their business is ethically run and the sourcing of the material for their products really does matter. We regularly buy toilet rolls, tissue and kitchen rolls from Naked Paper and are always pleased with quality, price and speed of delivery. We would thoroughly recommend Naked Paper

Philip Truro

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent product.
Excellent service -easy on line ordering, promt delivery.
And most importantly, the materials used for the products and for the packaging!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

I love Naked Paper

I love Naked Paper. It took a bit of time to get used to nonwhite toilet paper but I wouldn't use anything else now. I love their ecofriendly policies and practices and the paper they have produced is good to use and excellent for our planet.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Environmentally friendly, top rated brand. Used for 3 years.

I firstly started using Naked Paper for ethical/environmental reasons after researching and using many other brands. We certainly don't need paper bleaching so they went the extra mile with the natural colour. However they tick boxes on so many issues for me regarding sustainability and ethics in their work environment. I have a regular order with them which I can easily cancel/alter/pause whenever I want. This also gets me a reduced price. I, along with my extended family all use them and I am now well into my third year. I understand also that they continue to move forward in making their product as sustainable and ethically produced as possible.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic loo roll

What can I say? It's loo roll. It doesn't matter that it's brown. It's saving trees. It's soft, lasts for ages and you can do repeat orders. Simple. Never run out! Great company 😄

11 February 2026
Unprompted review
Rated 4 out of 5 stars

Good

I’ve been buying these toilet rolls for a few years now. The eco credentials & simple subscription & value are wonderful and that’s why I stick with them.
I will say that I do hope for some improvements in softness hence why I have given 4 stars.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

A Truly Eco-Friendly Company

Good quality, truly environment-friendly products & excellent customer service. I especially love the bamboo kitchen roll & the way it's so easy to amend one's subscription & delivery date.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Great products, great ethos.

My family have been using the loo paper, kitchen paper and tissue products for some months now and the quality and useability are excellent. The ordering system works well too. We are also very impressed by the ethics and sustainability piece surrounding the company's ethos and their regular email updates are always informative. This is a group of people who do what they say they are going to do......impressive!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

I trust this company

The subscription service is useful and very easy to manage. I love the genuine eco friendly rolls and packaging. The paper is soft, strong and never blocks the loo. It's great to support this and Buy Women Built companies. The newsletters are informative and fun. I trust this company.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

It's just great

We've been using Naked paper products for quite a while now & have no complaints. I'm surprised to find so many reviewers complaining - quite literally First World problems though of course. I will never go back to white
bleached tissue, bad for us in every way

11 February 2026
Unprompted review
Rated 4 out of 5 stars

Nice company and good PR

Nice company and good PR. The kitchen role is a good performer, and the loo role is long lasting. Would like it to be a little thicker if possible. Tissues could be a little softer too but otherwise perform well.
Nice company and I wish them well!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company and products

Excellent company. Ordering process straightforward, and easy to adjust orders/dates if needed. Packaging all recyclable and as compact as possible.
I use both the kitchen roll and loo roll and both are excellent. The fact that it is unbleached and recycled is very important; let’s try to tread more lightly on the earth wherever possible.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

It works for me.

I've used their bamboo and recycled toilet paper, kitchen paper towels and tissues. All were fine. I also like that Naked Paper is a B Corp, that the product apears to be is about as environmentally sustainable as possible, and that it's simple to order and adjust my recurring order nearer the time. The only thing I miss about Who Gives a Crap is the colourful, playful wrappers.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product in every way

Excellent product in every way! Been using the bamboo toilet paper for over a year now and will never go back to bleached. Love the product and the company, thank you 🙏

11 February 2026
Unprompted review
Rated 5 out of 5 stars

All round Fabulous !

Great products. Subscription service really easy to manage / postpone deliveries. Ethical company. Good communication. What is not to like ?

11 February 2026
Unprompted review

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