N26 Reviews 

43,254
•
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

I’ve been using N26 for about two years and have found it to be a reliable bank. Customer support is quick to respond, and the banking app is easy to use. The only downside for me is that support isn’... See more

Rated 5 out of 5 stars

Probably one of the best banking apps ever. I was able to open a new bank account in less than 10 minutes. The UI is intuitive, card settings can be fine-tuned at any moment (which can be useful for t... See more

Rated 4 out of 5 stars

In general, the app is very good and user-friendly. I would only suggest adding a quick tab or shortcut to make it easier to change the “Linked to account” option. If you use a shared account, it can... See more

Rated 5 out of 5 stars

This is the future of banking. I was with a "regular" bank for about 40 years paying fees for everything they could possibly think of plus quarterly maintenance fees (whatever they were for). N26 do... See more

Company details

  1. Bank

Written by the company

N26 exists to make your life easier. Stay on top of your finances and make the most of your money with real-time banking and innovative features—all with just a few taps on your smartphone. Open your bank account in less than 8 minutes! Easy, secure, 100% mobile.


Contact info

4.2

Great

TrustScore 4 out of 5

43K reviews

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4.2

All reviews

(43,254)

6,238 reviews in the last 12 months

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Rated 1 out of 5 stars

I got fraud offered some online work and this…

I got offered some online work and this bank was recommended by the site coordinator, I did my checks and the reviews were positive, turns out it was all a big scam, i was scammed out of 469€ , i have screenshots of transactions to this bank and they looked right. Reported this fraud to support online app who emailed back that it will take 30 days and a fee of 15€ per transaction investigation and to have a nice day, Irish police have been informed , I will leave no stone unturned to get my money back, sitting this morning without rent money, Facebook, WhatsApp, google and any other social platform will be getting copies of these scammers,

16 September 2026
Unprompted review
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Reply from N26

Hey Angela,

Thanks for taking the time to leave a review.

Please reply to our Trustpilot request so we can check your case thoroughly.

Please be assured we take payment investigation seriously.

Best,
Peter - N26 Support.

Rated 5 out of 5 stars

I love N26 and you know what I love N26…

I love N26 and you know what I love N26 because everything is actuall...on time balanced you know automatically how much you have. Perfect!

1 September 2026
Unprompted review
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Reply from N26

Hey Sutiivensan,

We're so happy to hear you appreciate the timely and automatic balance updates! We designed N26 to make managing finances effortless, and your feedback confirms we're on the right track.

Thank you for your wonderful review!

Best Regards, Peter - N26 Support

Rated 5 out of 5 stars

Usefull feedback

15 September 2026
Unprompted review
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Reply from N26

Hi there, thank you for providing your useful feedback. We love to hear from our customers. Best regards, Ben, your N26 support.

Rated 1 out of 5 stars

I would give -100 stars if I could

Absolutely unacceptable experience.

I had an outstanding balance of €60.73 and tried to transfer money to my N26 account about two weeks ago to pay it. The transfer did not go through and the money was returned to me.

Now N26 is threatening to close the account and send the €60.73 to a debt collection agency.

So let me get this straight: you do not allow the money to reach the account, you return the payment, and then you threaten the customer with debt collection because the balance remains unpaid.

I do not even use this account anymore and I have no interest in keeping it. I am perfectly willing to pay what is owed. I simply asked them to provide bank details, an invoice, or any normal way to pay the balance from another bank account.

Instead, I receive threats about debt collection.

For such a ridiculous and frustrating situation, one star is already far too generous. If it were possible to give -100 stars, I would.

15 September 2026
N26 logo

Reply from N26

Hey Artur, Thanks for taking the time to leave a review. Please reply to our Trustpilot request so we can check your case thoroughly. Best. N26 Support Team.

Rated 5 out of 5 stars

Everything works

Everything works. The app is slick and quick, recent customer support was fast and pertinent, no boilerplate bullshit.

I remember I had a lengthy problem when my email address changed, but that was a long time ago

15 September 2026
Unprompted review
N26 logo

Reply from N26

Hey Ella,

Thank you so much for your fantastic feedback!

We're thrilled to hear that you find our app quick and our customer support helpful.
We appreciate you acknowledging our efforts, and we're glad to know everything is working well for you now.

Best, Peter - N26 Support

Rated 5 out of 5 stars

Best online bank

I have been using N26 for nearly 7 years, it is still my favourite online bank with the best customer support. They keep my money safe. They have a range of features that are useful for everyone and a very easy platform and app to navigate. I have recommended them to many of the people I meet. It is also a useful card for international travel.

13 September 2026
Unprompted review
N26 logo

Reply from N26

Hello there!

Thank you for your review and for your long-standing trust in us. We’re very happy to hear that you’re satisfied with our products and services, that our dedicated Customer Support team was able to provide the support you were looking for, and that your N26 account meets all your needs.

We appreciate your positive feedback!

Best, Luca - Your N26 Support Team

Rated 5 out of 5 stars

Really good

Really good, I wish the pockets weren't a payment feature, but in general is great!!

12 September 2026
Unprompted review
N26 logo

Reply from N26

Hey Luisa,

Thank you so much for your feedback. We’re always interested in hearing about our customers’ preferences when it comes to the features of our app. We’d be grateful if you could also share your feedback in the “Share your ideas” section of the app. To find it, simply tap on your initials and scroll down.

Thank you for taking the time to share your review and your kind words! We wish you a great day!

Best regards,
Luca - Your N26 Support Team

Rated 5 out of 5 stars

Wonder full service user friendly…

Wonder full service user friendly application., more satisfying as a great customer. Thanks for the valuable service and support. Gova ahead towards great projects.

11 September 2026
Unprompted review
N26 logo

Reply from N26

Hey Kamaladass.

Thank you for your wonderful feedback! We are so pleased to hear that you find our service and application user-friendly and satisfying. We appreciate your kind words and are committed to continuing to provide valuable service and support.

Best, N26 Support

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Excellent bank with extraordinary service! I’ve had a really positive experience with N26. The staff are lovely, friendly, and always willing to provide support whenever needed. Their customer service is professional, helpful, and reassuring.

I’m very happy with the service I’ve received and would highly recommend N26 to anyone looking for a reliable and customer-focused bank.

9 September 2026
Unprompted review
N26 logo

Reply from N26

Hi there, thank you for taking the time to share your recommendation. We love to hear from our customers. Have a great day! ⭐⭐⭐⭐⭐ Best regards, Ben, your N26 support

Rated 5 out of 5 stars

Easy and transparent online Bank 👍

7 September 2026
Unprompted review
N26 logo

Reply from N26

Hey Hristo,

Thank you for your kind words!

We're delighted to hear that you find our online banking experience easy and transparent.

We appreciate your positive feedback!

Best, Peter - N26 Support

Rated 5 out of 5 stars

Easy to use and safe

Easy to use and safe

8 September 2026
Unprompted review
N26 logo

Reply from N26

Hey Vidar,

We're glad to hear you found our product easy to use and safe. We appreciate your feedback.

Best. Peter - N26 Support

Rated 5 out of 5 stars

I recently opened my account

I recently opened my account, but so far I'm satisfied with the speed, accuracy, and professionalism. The app is easy to use.

8 September 2026
Unprompted review
N26 logo

Reply from N26

Hey Ekaterina,

We're happy to hear you're satisfied with our speed, accuracy, and professionalism, and find our app easy to use. Thank you for your feedback!

Best, Peter - N26 Support

Rated 1 out of 5 stars

Shady Online Bank

Everything you worry about with an online only Bank.
No support even with "premium" (SMART Konto) features. No Hotline as advertised, just automated message telling you to use the chat(bot).
Refusal to take any accountability, will not give out any non copy paste reply and does not even call you back after you specifically requested a callback.

Don't even bother to contact me now after the fact.

Another failure of the new no effort fintech.

Edit: was contacted by the company after leaving this review, faster than they ever would using support features.
Surely they asked for more Information to understand what went wrong, not just attempt to make this go away. Right?

1 September 2026
Unprompted review
N26 logo

Reply from N26

Hey,

Thanks for the review.

We're sorry to hear you've had problems reaching our support. Please reply to our Trustpilot request so we can look at this in more detail.

Best, N26 Support

Rated 5 out of 5 stars

N26 presents the best mobile App of any…

N26 presents the best mobile App of any banks I’ve used so far. Simplistic and effective interface. For online banking, they’re the best

1 September 2026
Unprompted review
N26 logo

Reply from N26

Hey Eric,

Thank you for your fantastic feedback!

We're so happy to hear that you find our mobile app to be the best you've used, with a simplistic and effective interface.

We appreciate your kind words about our online banking.

Best, Peter - N26 Support

Rated 5 out of 5 stars

It's really great to use N26because it is stable and trustworthy

It's really great to use N26because it is always working, and you have insurance when something online is not shipped. It's a very good, stable service that has never disappointed me.

4 September 2026
Unprompted review
N26 logo

Reply from N26

Hey Bram,

Thank you so much for your fantastic feedback! We're thrilled to hear that you find our service reliable and that you appreciate the included insurance for online purchases.

It's wonderful to know that we've consistently met your expectations.

Best, Peter - N26 Support

Rated 5 out of 5 stars

The best bank by far that I have had…

The best bank by far that I have had the pleasure to be a customer. Everything is so easy to understand ,how things work and they are very quick and helpful if you should have a problem.

6 September 2026
Unprompted review
N26 logo

Reply from N26

Hey John,

Thank you for your wonderful feedback and the five stars! We're so happy to hear that you find everything easy to understand and that our team is quick and helpful when you need us.

We appreciate you being a customer.

Best Regards,
Peter - N26 Support

Rated 5 out of 5 stars

really handy!

5 September 2026
Unprompted review
N26 logo

Reply from N26

Hello Bert!

Thank you for your 5-star review! We wish you a great day!

Best Regards,

Leon - Your N26 Support Team

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