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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, most reviewers were somewhat happy with their experience overall. Many customers express significant frustration with the customer service, describing it as unhelpful and unresponsive. Reviewers frequently mention issues with slow response times and a perceived inability of support staff to understand or address their concerns effectively. The website is also a point of contention, with some users reporting difficulties with its functionality. A recurring theme among dissatisfied customers is the verification process, where many report being asked for the same documentation repeatedly or having valid documents rejected without clear explanation. While some users found good discount codes, others felt that the offers were not genuinely beneficial or that many discount codes simply did not work.

What people talk about most

Customer service

People report negative experiences with customer service, often describing it as non-existent, unhelpful, and... See more

Discount

Users describe ambiguous interactions with discounts. Many reviewers report issues with discount codes not... See more

Customer communications

Reviewers highlight negative aspects of contact. Many customers report a lack of response to their inquiries,... See more

Response time

Customers consistently express frustration with the slow and unhelpful response times. Many report not... See more

Website

Customers consistently express frustration with the website. Many report issues such as being redirected when... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My daughter has never been able to successfully use her account. We have tried to contact UNiDAYS on several occasions and had no response. She has even asked for her account to be deactivated so sh... See more

Company replied

Rated 3 out of 5 stars

Offers are usually not very good. 10% discount only on full price merch, which is cheaper in house anyway most of the time. You do get a good deal now and then, though.

Company replied

Rated 5 out of 5 stars

Great service, my only issue - you’re not able to use your membership in foreign stores e.g. if you want use a UK membership in a German Apple Store, they are not able to recognise student discounts.... See more

Company replied


Company details

  1. Advertising Agency
  2. Coupon Service
  3. Marketing Agency
  4. Media and Marketing Agency

About UNiDAYS

Written by the company

UNiDAYS is the world’s largest Student Identity Platform. With over 22 million verified members across 115 markets, we take 800+ of the biggest brands into the hearts and minds of tomorrow’s professionals.

UNiDAYS supports, enables and inspires young people to be their best selves, powering next-gen learning, earning and retail experiences.


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

the code does not work

5 February 2025
UNiDAYS logo

Reply from UNiDAYS

Ahh, we hate that you've been facing issues 😞
But don't sweat it, we can help. Message us at
help@myunidays.com requesting some backup and we'll get
things sorted!

Rated 5 out of 5 stars

Just works

Just works. Discounts at a lot of stores. Very nice for students.

29 January 2025
UNiDAYS logo

Reply from UNiDAYS

👊 Your support means everything to us. We're
thrilled UNiDAYS is playing a small part in your
student journey!

Rated 5 out of 5 stars

Great offers

The discounts provided by UNiDAYS are essential to save some bucks, especially when one is a student with no major income source. There are great offers every time, and I absolutely love it!

3 February 2025
UNiDAYS logo

Reply from UNiDAYS

👊 Your support means everything to us. We're
thrilled UNiDAYS is playing a small part in your
student journey!

Rated 5 out of 5 stars

So many discounts

UNiDAYS is a must-have for students! The platform offers amazing discounts on top brands across fashion, tech, beauty, and more. Signing up is quick and easy, and the savings are unbeatable. I’ve saved so much on everything from clothing to electronics.

It’s a game-changer for making student life more affordable. Highly recommend every student take advantage of it.

25 April 2024
UNiDAYS logo

Reply from UNiDAYS

Your feedback brightened our day 🙌 Keep the
good vibes coming, and we'll keep sending awesome UNiDAYS deals your way!

Rated 5 out of 5 stars

My experience was good and I found this…

My experience was good and I found this a application very good for the students. They give very good discount.

24 January 2025
UNiDAYS logo

Reply from UNiDAYS

Your feedback brightened our day 🙌 Keep the
good vibes coming, and we'll keep sending awesome UNiDAYS deals your way!

Rated 4 out of 5 stars

Recommended app

Unidays provide many offers that bring benefits to students. It is really recommended!

25 January 2025
UNiDAYS logo

Reply from UNiDAYS

Yassss, this is what we live for! Hearing that
you're loving UNiDAYS puts a huge smile on our
faces! 😊✨

Rated 1 out of 5 stars

Doesnt work

Doesnt work

31 January 2025
UNiDAYS logo

Reply from UNiDAYS

Ahh, we hate that you've been facing issues 😞
But don't sweat it, we can help. Message us at
help@myunidays.com requesting some backup and we'll get
things sorted!

Rated 4 out of 5 stars

Must have app for students

If you are a student studying somewhere in Europe, you have to download it. You will get exclusive discounts, especially the one on Flixbus is really good.

24 January 2025
UNiDAYS logo

Reply from UNiDAYS

That's great to hear! Glad you enjoyed the
discount on Flixbus 😊

Rated 5 out of 5 stars

UniDays first to-go App for codes!!

UniDays first to-go App for codes!!
Registration and extending the membership are so easy to do. One can find codes for almost everything, fashion, electronic, traveling (important for me) and the great thing is, you can ALWAYS have codes, they don’t end! Thank you UniDays for everything you have been doing and are doing, much love <3

29 January 2025
UNiDAYS logo

Reply from UNiDAYS

Stoppp, you're making us blush 😳🙈 Thanks sm
for sharing: you provide the good vibes, we
provide the savings!

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. My account was suspended in November even though I am an apprentice and provided the relevant documents. I have tried to appeal but they said my account has been suspended and the decision cannot be appealed. Joke of a company.

29 January 2025
Unprompted review
UNiDAYS logo

Reply from UNiDAYS

Got it! Your feedback has been noted and we'll
make sure it reaches the right ears 📝📬

Rated 5 out of 5 stars

Everything works well

Everything works well and the app offers some great discounts e.g. for Adidas!

27 January 2025
UNiDAYS logo

Reply from UNiDAYS

Way to go! 😎 We're thrilled you're loving
UNiDAYS and all the money you're keeping in
your pocket 💫

Rated 5 out of 5 stars

I would recommend using UNiDAYS simply…

I would recommend using UNiDAYS simply because its free and offers discounts for so many different brands.

23 January 2025
UNiDAYS logo

Reply from UNiDAYS

Yassss, this is what we live for! Hearing that
you're loving UNiDAYS puts a huge smile on our
faces! 😊✨

Rated 1 out of 5 stars

Most Promotion are Fake

Most Promotion are Fake

19 January 2025
UNiDAYS logo

Reply from UNiDAYS

We’re sorry to hear about the trouble you’re having with redeeming your offers.
If you’re still having issues, drop us a line at
help@myunidays.com and we’ll do our best to get you back to enjoying discounts.

Rated 4 out of 5 stars

all good

all good, i love it

22 January 2024
UNiDAYS logo

Reply from UNiDAYS

Your feedback brightened our day 🙌 Keep the good vibes coming, and we'll keep sending awesome UNiDAYS deals your way!

Rated 3 out of 5 stars

Average

I guess you can say UNiDAYS is good but the options they have for the discounts aren’t even that great for uni students

20 February 2024
UNiDAYS logo

Reply from UNiDAYS

Thanks so much for your feedback and
suggestions! We're listening and working to
make UNiDAYS even better 🛠💪

Rated 5 out of 5 stars

Overall

Decent (and probably one of the most popular apps) for students.
They didn’t have my company’s domain so I emailed them and the added it for me, pretty good can’t go wrong.

26 September 2024
UNiDAYS logo

Reply from UNiDAYS

👊 Your support means everything to us. We're
thrilled UNiDAYS is playing a small part in your
student journey!

Rated 1 out of 5 stars

No discounts for online students outside of country of institution

As a student who is conducting an online Masters at a UK university but who based in Germany I am not getting any discounts outside of the UK, e.g. can’t buy anything from an Apple store in Germany. As a student I should be able to enjoy discounts from Apple all around the world!

20 January 2025
Unprompted review
UNiDAYS logo

Reply from UNiDAYS

Thanks for keeping it real with your feedback!
We'll make sure to pass it along to the right
UNiDAYS team. Your voice matters! 🗣👂

Rated 5 out of 5 stars

easy and useful

9 January 2025
UNiDAYS logo

Reply from UNiDAYS

Thanks for the rating! Your support means a
lot 😊 We hope you’re enjoying everything
UNiDAYS has to offer!

Rated 2 out of 5 stars

Probably it's not your fault however…

Probably it's not your fault however the discounts of the companies' products are lousy.

14 January 2025
UNiDAYS logo

Reply from UNiDAYS

Got it! Your feedback has been noted and we'll
make sure it reaches the right ears 📝📬

Rated 5 out of 5 stars

Perfect experience

Perfect experience

7 January 2025
UNiDAYS logo

Reply from UNiDAYS

Stoppp, you're making us blush 😳🙈 Thanks sm for sharing: you provide the good vibes, we provide the savings!

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