mytacticalpromos.com Reviews 1,161

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 241 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their reliability and the satisfaction received from every item. The customer service is frequently commended for being helpful, responsive, and effective in resolving issues quickly. However, some people were dissatisfied with aspects of their orders, noting issues such as duplicate orders, unexpected charges, or items not matching descriptions, particularly concerning "mystery boxes." A few other people also felt that the pricing could be misleading due to hidden subscriptions or extended promotional pop-ups during the purchasing process.

What people talk about most

Product

Customers had positive experiences with product quality and value. Many reviewers praised the high quality of... See more

Order

Users describe ambiguous interactions with order. While some customers praise the quick resolution of order... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the helpfulness and... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers praise the high quality,... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers appreciate the good items at decent or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Yeah totally legit reseller. Good customer service. Some of their promos are way out there and I won't mess with those. The customer experience is not seamless and a little confusing. The website's an... See more

Rated 4 out of 5 stars

Tactical promos offer quality products at discounted prices. At the same time, their promos are a little misleading leading to extra charges. However. If you contact Tzctical promos they are more than... See more

Rated 4 out of 5 stars

I ordered a promo bag with a couple other items. I got worried because I didn't see no tracking information but it took my money off my card. One quick email to my tactical promos bingo they had givin... See more

Rated 4 out of 5 stars

I've had an overall solid experience with this company over the last 2 years. I've ordered many products and have always received my items in a timely manner (usually within 7-10 business days, someti... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Rated 4 out of 5 stars

I have not received my product yet

I have not received my product yet, so I don't know the quality, but the customer support was very responsive and supportive. I believe from what I researched. It should be a good product the stuff I ordered and will purchase more if it's what it is said to be.

26 April 2026
Unprompted review
Rated 5 out of 5 stars

The customer service is a step above…

The customer service is a step above greatness. The products are quality! My tacknife is super sharp and great for edc! The shipping is always up to date even if it takes a day longer. I will purchase again. And again!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Good folks and good stuff

Good folks and good stuff. You actually receive what you order and wonderful customer service is standing by in case there is any problems. Can't beat these good folks!

17 April 2026
Unprompted review
Rated 4 out of 5 stars

Great service on for a refund

I needed to return items for a refund. I used the Chat Box to ask for how to handle this. I VERY QUICKLY GOT customer service on a Sunday afternoon, complete with an email confirming a full refund AND a postage paid mailing label for the refund! Couldn't ask for more than that!

19 April 2026
Unprompted review
Rated 5 out of 5 stars

I am very impressed with this company customer service, 5 out of 5 stars

I am very impressed with this company ethics, they really try hard to please the customer and make their purchase with them a good experience, as with any company every once in awhile you experience a glitch but if it when that happens they are there within minutes to correct any trouble or "glitch" that may have arrised, in one of the pickiest customers that must venders will experience but this company is tops as far as I'm concerned, their customer service is the best in the business, give them a try , you won't be disappointed

18 April 2026
Unprompted review
Rated 2 out of 5 stars

S&H Discrepancy

The offer indicated that the item I wanted was free, with a S&H charge of $4.95. When I clicked on the link and was transferred to the order site, the S&H was $15.99 - an unacceptable difference.

14 April 2026
Unprompted review
Rated 4 out of 5 stars

I've have had a good experience with…

I've have had a good experience with you guys. You have good quality products for reasonable prices and for free. You guys have a good company and I'll continue to get things from you guys. I won't lie I was a little upset when I got my 100 dollar gold bar but they cleared up the confusion so I'm extremely happy and would recommend it to everyone to try out. Sincerely Brian Devlin

9 April 2026
Unprompted review
Rated 2 out of 5 stars

Item value verus Actual Cost

After watching the advertisement I decided to purchase 2 mystery boxes for $10.99 each. I received 2 knives neither one worth $60 as advertised. One knife was no bigger than 2-3 inches long, the other knife was bigger and had a built-in seat belt cutter and a window point for shattering side windows. Neither one of them in my opinion worth the stated $60-120 dollars.
They very quickly offered a refund and a return label pre-paid which is nice. However I was looking forward to receiving 2 great items so I was disappointed but thankful that this company stands behind their products.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Happy new customer

I'm a new customer and I wrote to the customer service for a answer on my account. Thought I was going to be waiting for my answer but the answer came up on my phone in less than 10 minutes. Transparency is a good thing to have with a company and I will keep buying from them.

3 April 2026
Unprompted review
Rated 4 out of 5 stars

I have made 4 purchases and received 2…

I have made 4 purchases and received 2 of them so far, the 1st was a small shoulder bag, made very well, strong material, it came with a small pocketknife, metal blade & plastic body very nice & light weight. My 2nd the emergency radio, I really like this I'm able to take it just about anywhere & charge my phone. My 3rd is the military grade telescope & an outdoor mystery box & my 4th is a military grade shoulder bag, I haven't received my 3rd or 4th orders yet. I did have a problem with the web page timer; it was only giving me 30 seconds or less to complete the required information to make purchase they kept telling me, "Validation error". Support team, I hope they fixed it for me.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Great first time experience

Great first time experience. I accidentally double ordered and they immediately noticed and took action to confirm my order. Very fast in getting my refund started. I will definitely be a returning customer.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I bought some gold Ben Franklin bars…

I bought some gold Ben Franklin bars and first got declined then was accepted after I called my bank ..Taylor the one who helped me was amazing got back to me quick super professional and made me understand what happened she deserves a promotion she’s is wonderful. Taylor made me feel great and helped me alot

31 March 2026
Unprompted review

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