My Senior Specialists Reviews 

109
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for their exceptional knowledge, professional guidance, and remarkable ability to simplify complex health insurance choices. Consumers note that customer service is truly outstanding, with representatives offering personalized attention, genuine kindness, and helpful ongoing support throughout all the years. People appreciate how smoothly the entire user experience unfolds, bringing incredible peace of mind and ensuring that individuals secure the best possible coverage for their personal needs. Reviewers strongly recommend these specialist services to friends and family members looking for reliable and trustworthy assistance.

What people talk about most

Staff

People report positive experiences with staff, highlighting deep product knowledge and professional guidance... See more

Service

Customers had positive experiences with service, expressing great appreciation for the professional and... See more

Customer service

Consumers find customer service to be exceptionally helpful, as agents guide clients through the Medicare... See more

User experience

Users describe positive interactions with user experience, highlighting how helpful staff make complex topics... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Navigating Medicare and options for complete care is NOT easy... I think of myself as fairly aware/competent but wow, there was SO much to consider. I worked with Laura Camacho at My Senior Specialist... See more

Company replied

Rated 5 out of 5 stars

We have worked with Laura in the past. She remembered our working together and reached out to see how we were doing and to ask if we needed help in both reviewing our current plan and recommended Pat... See more

Company replied

Rated 5 out of 5 stars

Laura and Patricia have kept my husband and myself from missing huge changes to our Medicare advantage plans and consequently saved us from losing money and our favorite doctors. We've been with them... See more

Company replied

Rated 5 out of 5 stars

I had a very good experience with this service and the guidance provided by Laura was complete without being overwhelming. My interactions with Laura were very positive. I definitely recommend... See more

Company replied


Company details

  1. Insurance Broker

Written by the company

At My Senior Specialists, we are your Medicare experts! Our mission is to be the most trusted agents in the industry and to serve clients as if they were family. Far too many of our new clients are calling in with complaints about being misinformed, led astray, or simply feeling like giving up on trying to figure out the Medicare system. Everyone is in need of an advocate! A trustworthy agent well versed in all Medicare coverage options who understands exactly how to make this healthcare system work for YOU. We take pride in being that impartial asset and helping you achieve your individual needs. As your Medicare experts, we provide you with clarity, understanding, and peace of mind. Our clients benefit from the knowledge that can only be gained through more than a decade of experience guiding people through the Medicare system. We know the options, rights, and benefits best suited for any situation and/ or set of circumstances and our client base is 100% referrals. So, if you’re looking for someone you can be confident has the correct answers to your questions, someone who knows how to source any information needed, or you want to be certain about the actionable timeline you will need to follow, give us a call. We are here for you and happy to help!


Contact info

4.9

Excellent

TrustScore 5 out of 5

109 reviews

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No recent history of asking for reviews

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4.9

All reviews

(109)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This team have it down

This team have it down. They made a complicated, confusing and frustrating process and decision making very easy. They walk you through every detail, make comparisons and even register you into the plans. As most people, we always had insurance via our employer and never had to worry about the plans. Then retirement and you are left on your own to figure it out and sometimes it is very costly. Not with this team, they have it together and explain everything clearly, shop for you and there isn't anything they won't do to help you out. Thank YOU...

17 October 2023
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

You are absolutely correct, there is nothing we wouldn't do to help you with your healthcare. We are very happy you found us. We look forward to helping you and your wife for many years to come. Thank you for taking time out of your day to write this review, you are very much appreciated.

Rated 5 out of 5 stars

Awesome Support

Chelsea is awesome, Very trustworthy team. They go the extra mile for you. We would not use/trust anyone else compared to the service they provide. Very attentive to your needs. :) :)

16 October 2023
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

So happy to be able to work with you and your husband. Thank you kindly for taking the time to write a review!

Rated 5 out of 5 stars

I highly recommend these specialists

I have been with these Medicare specialists for years & would recommend them highly. They have taken all the confusing guess work out of finding the right Medicare supplement insurance. I can call them anytime with concerns or questions & they have been there for me. I couldn't be happier. When it comes time for my husband to go on Medicare, I wouldn't trust anyone else.

10 October 2023
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

Thank you very much! Looking forward to helping him with his Medicare transition just as much as we look forward to assisting you with your Medicare needs.

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