mySatNav Reviews 

1,785
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and efficient delivery, often noting that products arrive quickly, sometimes even the next day. Many appreciate finding items at a lower cost than elsewhere and commend the company for its product knowledge and helpful staff. The ordering process is frequently described as smooth, with good communication and prompt responses to queries. However, some people mentioned experiencing delays in order confirmation or delivery, though these instances appear to be isolated.

What people talk about most

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting quick... See more

Product

Clients share positive opinions on product, frequently highlighting the competitive pricing and excellent... See more

Price

Reviewers mention positive feedback about price, consistently finding that prices are competitive and often... See more

Service

People report positive experiences with service, often describing it as fantastic, excellent, and efficient... See more

Order

Customers consistently note positive experiences with order, praising the ease of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stumbled across mySatNav while researching a replacement for my 4 year old Venu 2. Read a few articles on their web site and had no hesitation in ordering the replacement at an attractive price. The n... See more

Rated 5 out of 5 stars

Excellent service from MySatNav. I ordered a Garmin Enduro watch which I found on their website for far cheaper than anywhere else. I was a bit hesitant as I have never used their service before, but... See more

Rated 5 out of 5 stars

Brilliant company to deal with. I would highly recommend them. Spoke to John on Wednesday morning and had my Garmin XT 2 Bike satnav Thursday morning at 0930. And to top it off substantially che... See more

Rated 5 out of 5 stars

A pain free, efficient and effective website. The "notify me" is great. Once the product was in stock I received an email and was able to order right away. And I received it in 2 days. The emails from... See more


Company details

  1. #1 of 11 best companies in Electronics Store

Written by the company

Full Range of GARMIN GPS Smartwatches, Activity Trackers, Handhelds & Sat Navs. Also Stocks Satmap Active 20 series. Low Prices, Local Expert Advice, Full Irish Warranty & FAST 24-48hr Delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,785)

210 reviews in the last 12 months

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Rated 5 out of 5 stars

Experience ordering Garmin Forerunner 965

I had a great experience ordering my Garmin Forerunner 965 from MySatNav.ie.

The price was the best I could find, even compared to bigger retailers like Amazon. Delivery was fast, and the communication throughout the entire process, from order confirmation to shipping updates, was excellent.

Customer service was top-notch, and everything felt smooth and reliable.

The store may not be as widely known as some larger brands, but I'm really glad I chose to buy from a local Irish business. It's great to support smaller companies that provide such a high level of service.

Highly recommended. I'll definitely consider buying from them again.

11 March 2026
Rated 1 out of 5 stars

Four days waiting on each reply to an…

Four days waiting on each reply to an email.. FFS. Then told a refund would take 3-4 working days. Not true if you're not even responding to my email. Gonna give it 2 more days then I'm initiating action through my credit card company. Wish I'd just bought from Garmin instead of trying to support an Irish business. Won't use this company again.

17 February 2026
Unprompted review
mySatNav logo

Reply from mySatNav

Hi David,

We are disappointed to see this rating as the timeline of our communication does not reflect a 4-day delay at any time.

As a small Irish business operating Monday to Friday, we responded to every query you sent within one business day:

- FRIDAY NIGHT (Feb 6th): Order placed for an out-of-stock item.

- TUESDAY (Feb 10th): You inquired about stock due date.

- WEDNESDAY (Feb 11th): We replied that we were still waiting for an ETA from Garmin (1 business day).

- THURSDAY (Feb 12th): You requested a cancellation.

- FRIDAY (Feb 13th): We replied to confirm we could cancel and requested your final go-ahead. We also noted that banks (not us) usually take 3–5 working days to process refunds to cards (1 business day). In mid afternoon, you confirmed the go-ahead.

- MONDAY (Feb 16th): Your refund was processed in full (less than 1 working day after your confirmation).

While we understand that waiting for stock can be frustrating, we maintained consistent communication throughout our opening hours. Your refund has been processed on our end as of Monday morning.

Kind regards,
The mySatNav Team

Rated 5 out of 5 stars

Very smooth transaction

Product shipped on time. Great communication throughout. Product as described - very happy with it. Package received less than 48 hours after placing order. Very smooth transaction.

11 February 2026
Rated 3 out of 5 stars

Price competitive, wait too long.

Price competitive, communication good, but over a month between ordering and receiving goods is too long.

29 January 2026
mySatNav logo

Reply from mySatNav

Dear Tony

Thank you for taking the time to share your feedback. We completely agree that it took longer than we would have liked to get your Garmin GPSMAP H1 to you, and we sincerely apologise for the frustration this caused.

To provide some context, when an item is out of stock, we rely on estimated arrival dates provided by the manufacturer. In this instance, Garmin updated the ETA several times due to broader logistical shifts in EU distribution and customs processing, which unfortunately sit outside of our direct control.

We aim to ship items the moment they reach our warehouse. Your order arrived with us on the afternoon of Thursday, January 29th, was collected by DPD on Friday, January 30th, and delivered on Tuesday, February 3rd, following the bank holiday weekend.

We would have much preferred to get this to you sooner, and we appreciate your patience while we navigated these manufacturer delays. We are constantly working to improve our communication regarding these external timelines to better serve our customers.

Kind regards,

The mySatNav Team

Rated 5 out of 5 stars

Zero Hassle - 5 Stars

I had an amazing experience buying from mySavNav. I bought a Shokz OpenRun PRO 2, and it had a defective power button. I got it replaced twice now, with no hassle at all. I posted back to mySavNav on a Wednesday and received a brand new device by Tuesday.

9 February 2026
Rated 5 out of 5 stars

Excellent experience

Excellent experience, called for advice regarding a Garmin watch and was given all the details before buying. Their prices were alot more cheaper than anywhere I looked online and nice to deal with an Irish company.

27 January 2026
Rated 5 out of 5 stars

Reliable

Didn’t know the company and was a bit skeptical about buying since it was an online-only shop. But I received my Garmin within 48 hours, and it was €70 cheaper than in other well-known stores.

4 February 2026
Rated 5 out of 5 stars

Most competitive pricing on the item I…

Most competitive pricing on the item I ordered and fast delivery (within 2 days) with a trusted delivery company. Was somewhat anxious about ordering a higher value item value item online for delivery, however everything went smoothly. Received order confirmation details and accurate delivery updates. Item came well packaged. Delighted with my purchase and the fast and efficient service.

6 January 2026

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