mySatNav Reviews 1,768

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, competitive pricing, and fast delivery, often receiving their orders within a couple of days. Many appreciate the product knowledge and helpfulness of the staff, making the purchasing process smooth and efficient. Reviewers consistently find the prices to be significantly cheaper than other retailers, making it a preferred choice for their purchases. However, some customers also noted occasional delivery delays, though these were sometimes attributed to manufacturer issues rather than the company itself.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the speed and... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Price

Users describe positive interactions with price, consistently finding products significantly more affordable... See more

Service

Customers consistently note positive experiences with service, often highlighting its efficiency, speed, and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from MySatNav. I ordered a Garmin Enduro watch which I found on their website for far cheaper than anywhere else. I was a bit hesitant as I have never used their service before, but... See more

Rated 5 out of 5 stars

I had never heard of mysatnav.ie but came across them while searching for a Garmin Varia RVR315. Can't recommend them highly enough. Competitive pricing, fast shipping and great communication which f... See more

Rated 5 out of 5 stars

I was a bit worried about buying the product from an online shop that had no physical store. However, I was swung by the fact that the product I bought was from a local supplier offering the same pri... See more

Rated 5 out of 5 stars

Stumbled across mySatNav while researching a replacement for my 4 year old Venu 2. Read a few articles on their web site and had no hesitation in ordering the replacement at an attractive price. The n... See more


Company details

  1. #1 of 11 best companies in Electronics Store

Written by the company

Full Range of GARMIN GPS Smartwatches, Activity Trackers, Handhelds & Sat Navs. Also Stocks Satmap Active 20 series. Low Prices, Local Expert Advice, Full Irish Warranty & FAST 24-48hr Delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great experience

Had the good fortune to get John on the phone when I rang re purchase. A lovely courteous gentleman with expert knowledge and wonderful communication skills and a pleasure to deal with. Very efficient service and delivery. Well done to all involved. Thanks

13 March 2026
Rated 5 out of 5 stars

Experience ordering Garmin Forerunner 965

I had a great experience ordering my Garmin Forerunner 965 from MySatNav.ie.

The price was the best I could find, even compared to bigger retailers like Amazon. Delivery was fast, and the communication throughout the entire process, from order confirmation to shipping updates, was excellent.

Customer service was top-notch, and everything felt smooth and reliable.

The store may not be as widely known as some larger brands, but I'm really glad I chose to buy from a local Irish business. It's great to support smaller companies that provide such a high level of service.

Highly recommended. I'll definitely consider buying from them again.

11 March 2026
Rated 1 out of 5 stars

Four days waiting on each reply to an…

Four days waiting on each reply to an email.. FFS. Then told a refund would take 3-4 working days. Not true if you're not even responding to my email. Gonna give it 2 more days then I'm initiating action through my credit card company. Wish I'd just bought from Garmin instead of trying to support an Irish business. Won't use this company again.

17 February 2026
Unprompted review
mySatNav logo

Reply from mySatNav

Hi David,

We are disappointed to see this rating as the timeline of our communication does not reflect a 4-day delay at any time.

As a small Irish business operating Monday to Friday, we responded to every query you sent within one business day:

- FRIDAY NIGHT (Feb 6th): Order placed for an out-of-stock item.

- TUESDAY (Feb 10th): You inquired about stock due date.

- WEDNESDAY (Feb 11th): We replied that we were still waiting for an ETA from Garmin (1 business day).

- THURSDAY (Feb 12th): You requested a cancellation.

- FRIDAY (Feb 13th): We replied to confirm we could cancel and requested your final go-ahead. We also noted that banks (not us) usually take 3–5 working days to process refunds to cards (1 business day). In mid afternoon, you confirmed the go-ahead.

- MONDAY (Feb 16th): Your refund was processed in full (less than 1 working day after your confirmation).

While we understand that waiting for stock can be frustrating, we maintained consistent communication throughout our opening hours. Your refund has been processed on our end as of Monday morning.

Kind regards,
The mySatNav Team

Rated 5 out of 5 stars

Very smooth transaction

Product shipped on time. Great communication throughout. Product as described - very happy with it. Package received less than 48 hours after placing order. Very smooth transaction.

11 February 2026
Rated 3 out of 5 stars

Price competitive, wait too long.

Price competitive, communication good, but over a month between ordering and receiving goods is too long.

29 January 2026
mySatNav logo

Reply from mySatNav

Dear Tony

Thank you for taking the time to share your feedback. We completely agree that it took longer than we would have liked to get your Garmin GPSMAP H1 to you, and we sincerely apologise for the frustration this caused.

To provide some context, when an item is out of stock, we rely on estimated arrival dates provided by the manufacturer. In this instance, Garmin updated the ETA several times due to broader logistical shifts in EU distribution and customs processing, which unfortunately sit outside of our direct control.

We aim to ship items the moment they reach our warehouse. Your order arrived with us on the afternoon of Thursday, January 29th, was collected by DPD on Friday, January 30th, and delivered on Tuesday, February 3rd, following the bank holiday weekend.

We would have much preferred to get this to you sooner, and we appreciate your patience while we navigated these manufacturer delays. We are constantly working to improve our communication regarding these external timelines to better serve our customers.

Kind regards,

The mySatNav Team

Rated 5 out of 5 stars

Zero Hassle - 5 Stars

I had an amazing experience buying from mySavNav. I bought a Shokz OpenRun PRO 2, and it had a defective power button. I got it replaced twice now, with no hassle at all. I posted back to mySavNav on a Wednesday and received a brand new device by Tuesday.

9 February 2026
Rated 5 out of 5 stars

Excellent experience

Excellent experience, called for advice regarding a Garmin watch and was given all the details before buying. Their prices were alot more cheaper than anywhere I looked online and nice to deal with an Irish company.

27 January 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look