Beautiful shoes. You see the quality. Haven’t worn them yet, but I expect no problems. Most beautiful shoebox ever! Very nice sleeves to put the shoes in. I like the little Swedish flag detail. The... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought a pair of shoes with a discount code. Unfortunately they had some damage on arrival and I wanted an exchange. The exchange software didnt allow me to exchange for the same size so I got credi... See more
Company replied
Was trying to dial in my size. Customer service was good, once I got passed the AI responses. Was disappointed I was charged a return shipping fee. I’d like to order a new size but are hesitant due to... See more
Great Shows, but unfortunately my feet kept slipping out of the loafer, so i sent them back. The process went smoothly, although i did have to follow up once to ask when the refund would be processed.... See more
Company details
About Myrqvist
Written by the company
About Myrqvist
Myrqvist began its journey in 2016 with a clear vision: to craft quality footwear with a timeless design at a reasonable price. Our aim was to create shoes that could withstand the test of time and trends.
How do we combine top-quality craftsmanship with a modest price point? At Myrqvist, we take pride in our dedication to craftsmanship. While all of our design work is done at our headquarters in Stockholm, our shoes are assembled by experienced artisans in Portugal, with whom we have long-standing relationships. We choose not to add hefty margins, keeping our prices representative of the craftsmanship involved. This results in what we like to call premium footwear without the premium price tag.
Scandinavian design, attention to the finest details, and the use of top-quality materials from the best tanneries in the world are at the core of our business. Thanks to these principles, we were awarded the title of fastest-growing footwear brand in Sweden in 2020. Though we cherish our Scandinavian heritage, our shoes are now worn on every continent, recognized globally.
Our growth extends beyond Sweden. Our first shoe, the Oxford Äppelviken, remains a staple, but our collection has expanded to include sneakers, boots, sandals, and accessories. All our products share a timeless design and are made to last for years. This commitment to durability and style defines Myrqvist - premium footwear without the premium price tag.
Explore our collection and learn more about our commitment to excellence at www.myrqvist.com.
Contact info
Jakobsbergsgatan 17, 111 44, Stockholm, Sweden
- info@myrqvist.com
- myrqvist.com
3.9
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick AI reply
Quick AI reply.
London customer service at their store was super good to identify my size.
Ordered online and even for a different last what the customer service recommended was spot on.
Budbee is quicker than Posti in Finland.
5 May 2026
I have not receive the product that I…
I have not receive the product that I bought I have sent mails regarding this and have no feed back this second time of mails, the product is still at customs and they are waiting for you to send information, worst purchase ever
5 May 2026
Reply from Myrqvist
Hello Gabriel,
Thank you for your message and we sincerely apologize for the frustration caused by this process.
According to the latest tracking information, your order has now been delivered.
We completely understand that the customs process and delays have been very frustrating, and we are sorry for the inconvenience this has caused.
Kind regards
Myrqvist
I’m honestly disappointed
I’m honestly disappointed. The sizing recommendation is very confusing.
I’ve payed for fast/express shipping twice.
First delivery took 5 days, second order with express sits there since 2,5 business days and hasn’t been shipped yet.
Very frustrating. Customer Chat is only AI, no human interaction.
Not even the reply here is personal as I’m clearly not Erkan…embarrasing.
12 May 2026
Reply from Myrqvist
Hello Erkan,
Thank you for your message and please accept our apologies for the long waiting time and the frustration caused.
We have now resolved the matter and the refund has been processed. You should receive the funds shortly.
We completely understand that this experience has been disappointing, and we sincerely apologize for the delay.
Kind regards
Myrqvist
Great quality
Great quality. Got a belt already and now some sandals and the belgian loafers. The loafers are just so clean and well manufactured!
11 May 2026
Good quality shoes at an affordable…
Good quality shoes at an affordable price. Attractive and durable. Very happy with purchase. Speedy shipping times
11 May 2026
CLERANCE DELAY
As of today, 4 days of the shoes being in a clearance delay - since May 14. Order was placed on May 5. Need the shoes for a wedding on Memorial Day Weekend. Had to purchase another patent leather loafer from Nordstrom because I don't know if these Myrqvist loafers are going to arrive in time.
11 May 2026
Reply from Myrqvist
Hello Caleb,
We completely understand your concern, especially with your wedding coming up on Memorial Day Weekend, and we sincerely apologize for the stressful situation.
We have now taken direct contact with the transport carrier to help speed up the shipment process and assist in getting the order cleared through US customs as quickly as possible.
We are actively following the case and hope the package will continue moving shortly. We truly appreciate your patience and again apologize for the inconvenience this delay has caused.
Kind regards
Myrqvist Team
You get what you paid for.
The speed of delivery was great. The quality of suede leather is good however the fit is loose (almost you need to get 1 size down) and the shape around the laces deforms slightly after few days use. Now I understand this is not Crockett Jones and the price is significantly less. Would I come back, probably yes.
11 May 2026
Excellent quality shoes
Excellent quality shoes, my second purchase, and there may be a third. Good selection, the process is convenient.
11 May 2026
Easy purchase.
Item arrived when expected, with good communication throughout the process.
11 May 2026
VAT was suppose to be included
I was told my your customer support that VAT is included in the price. First thing I got from Fedex when shipment arrived is a VAT bill. I'm still currently discussing with your customer service and Fedex about the VAT bill and answers from your customer service take a very long time.
11 May 2026
Reply from Myrqvist
Hello Stefan,
We sincerely apologize for the confusion and the long handling time regarding the VAT charges.
We understand your frustration, especially after receiving information from our customer support that VAT was included. We have now reviewed the situation internally, taken corrective action and resolved the issue from our side.
Again, we are very sorry for the experience and appreciate your patience throughout the process.
Kind regards
Myrqvist Team
Products as promised
Products as promised, payment and shipping were as easy as they should be. Excellent!
8 May 2026
Shoes are ok, business practice and delivery less than par
I did not like that the shoes were delivered without shoe bags, which left the suede loafers with marks and scuffs from being packaged together and transported without protection. It seemed careless and disrespectful to the client and the product. For shoes in this price range, shoe bags should be a given. The billing process is not transparent, and additional charges were not disclosed on the invoice but were included on my credit card statement. I find conducting business in that manner dishonest and unprofessional.
30 April 2026
Reply from Myrqvist
Hello Wendel,
Thank you for taking the time to share your feedback.
We are sorry to hear that the overall experience did not meet your expectations, especially regarding the packaging and billing transparency.
We understand your disappointment concerning the lack of shoe bags and the marks this may have caused to the suede loafers during transport. Your feedback regarding packaging and product presentation is absolutely valid and has been noted internally for review.
Regarding the additional charges, these are typically related to currency conversion, local taxes, import duties or bank-related transaction fees depending on the destination country and payment provider. We understand however that this may not have felt sufficiently clear during the checkout process and appreciate you bringing this to our attention.
We truly value the honest feedback and are sorry that the overall experience left a negative impression despite you being satisfied with the shoes themselves.
Kind regards
Myrqvist Team
I may not order on May 1 my order…
I may not order on May 1 my order haven’t arrived yet today’s 14 May
7 May 2026
Reply from Myrqvist
Hello Richard,
We sincerely apologize for the long delivery time and completely understand your frustration.
Your case has now been handled from our side and we have been reviewing the shipment situation together with the carrier to resolve the issue as quickly as possible.
We are very sorry for the experience and the inconvenience caused.
Kind regards
Myrqvist Team
Bad experience & poor quality
Websites allows to order articles that are not on stock any more; got three pairs of shoes and not a single one was in good conditions (one of them was used already)
7 May 2026
Reply from Myrqvist
Hello Sebastian,
We sincerely apologize for your experience and completely understand your frustration.
Unfortunately, there have been cases where incorrect stock levels remained visible on the website longer than intended, which should of course not happen. We are also very sorry to hear about the condition of the shoes you received, especially the pair that appeared previously used. This is far below the standard we aim to provide.
Your feedback has been noted internally and we are currently reviewing both the stock synchronization issues and the handling procedures to avoid similar situations going forward.
Again, we truly apologize for the disappointing experience.
Kind regards
Myrqvist Team
Horrible
Horrible. FedEx tracking says the product is in Stockholm, yet their rep (via email) says the package was sent out already. I've tried to follow up with emails and there AI chatbot, the responses from the AI are generic, and the rep has ghosted me via email. I'm sure the product itself is fine and well-crafted, but the experience? horrible. I have yet to receive my package or even an update. The order was placed over a week ago.
29 April 2026
Reply from Myrqvist
Hello,
We sincerely apologize for the frustrating experience and completely understand your disappointment regarding both the lack of updates and the inconsistent information you have received.
This is clearly not the level of service we aim to provide and we are very sorry for the poor communication throughout the process.
We will now take direct contact internally to review the shipment situation together with FedEx and work on resolving this properly for you. As soon as we have more information or a concrete update regarding the package, we will get back to you directly.
Again, we truly apologize for the experience so far and appreciate your patience.
Kind regards
Myrqvist Team
Great quality.
1 May 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.