Myprotein.hr Reviews 

323
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 169 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products, including clothes and supplements, finding them excellent and meeting expectations. Many people also highlight the efficient and fast delivery service, noting items arrive quickly and in good condition. Reviewers frequently express satisfaction with the product range and reliable service. However, some customers noted concerns regarding pricing, mentioning increased costs or unjustified prices, though others found them fair with deals. A few also felt the website had issues, such as bugs, unclear descriptions, or items frequently out of stock. There were occasional reports of delayed deliveries, high shipping costs, or products arriving damaged.

What people talk about most

Product

Consumers find product quality to be consistently great, with many praising the range of reliable supplements... See more

Quality

Customers had positive experiences with quality, consistently praising the high standard of products,... See more

Price

People report ambiguous experiences with price, with many customers expressing dissatisfaction over... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Website

Customers consistently note ambiguous experiences with the website, with many praising its user-friendliness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything arrived soon and in good condition. Most products are of good quality and up to expectations. The package was ready to send in a few days, and it arrived quickly. However, the predictions... See more

Company replied

Rated 4 out of 5 stars

Web has bugs when creating account, you need to put your email and password in total 4 times. Needs improvement. Its good to put user on purchased order when payment is done with option to download or... See more

Company replied

Rated 4 out of 5 stars

You razred you,r prices ,werey much!! Which I understand because if global situacion,but prices are two time ss they were 2 months ago!! And always frim time to time ,customer wold get a gift ,for... See more

Company replied

Rated 5 out of 5 stars

Good shopping experience and crazy sales I have to use :) but bear in mind that you should not try to pay with Revolut single-use card, payment will be declined and you will need to update the payment... See more

Company replied


Company details

  1. Sports

Written by the company

Mi smo myprotein - svjetski broj 1 u online sportskoj prehrani. Nudimo superiornu kvalitetu i vrijednost u proizvodima za zdravlje, suplementima i odjeći preko 4 milijuna kupaca diljem svijeta. Fuel your ambition.


Contact info

4.0

Great

TrustScore 4 out of 5

323 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

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4.0

All reviews

(323)

223 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have ordered products and received damaged

I have ordered products and received ruined and opened item. Replied on čistokrvnog service and tried through Messenger. No reply after few years of regular ordering. No customer support and will rethink future

EDIT: I did contact you immediately but no reply

10 March 2021
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Reply from Myprotein.hr

Hello,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with your order.

Please contact us via your account and we would be able to investigate this any further.

Have a nice day,
Feedback Team

Rated 5 out of 5 stars

Great

Great products

10 March 2021
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Reply from Myprotein.hr

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 2 out of 5 stars

Don't use Hrvatska Posta to deliver…

Don't use Hrvatska Posta to deliver purchased goods if we have payed DHL or something like that. Hrvatska Posta is not doing their job good! I had to go to the other side of the side to collect the goods because they are too lazy to deliver goods on right address regardless they have phone numbers and everything!

10 March 2021
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Reply from Myprotein.hr

Hello,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with your order.

Please contact us via your account and we would be able to investigate this any further.

Have a nice day,
Feedback Team

Rated 5 out of 5 stars

Perfect Service

Loved expressed delivery of my Impact Whey Protein “Chocolate Brownie new and improved”, is amazing!! User for 3 years so far and I didn’t had any problems with the services provided!

10 March 2021
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Reply from Myprotein.hr

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

great price and quality

26 February 2021
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Reply from Myprotein.hr

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

Products are great and shipping was…

Products are great and shipping was very fast!

25 February 2021
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Reply from Myprotein.hr

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

As always very satisfied with the…

As always very satisfied with the products and web shop and fast shipping
Thank you guys :)

25 February 2021
Myprotein.hr logo

Reply from Myprotein.hr

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 4 out of 5 stars

Postage is too expensive

25 February 2021
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Reply from Myprotein.hr

Hello,

Thank you for leaving your review.

Please contact us via your account and we would be able to investigate this any further.

Have a nice day,
Feedback Team

Rated 5 out of 5 stars

Fast delivery 😄

17 February 2021
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Reply from Myprotein.hr

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

Best quality and best value of money…

Best quality and best value of money for the price ,from clothing to supplements✔️

11 February 2021
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Reply from Myprotein.hr

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Price-quality ratio

Best price - quality ratio. Easy to order, fast shipping. Amazing products!

5 February 2021
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Reply from Myprotein.hr

Hello

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers!

Your feedback is important to us and we will always use this to improve our service.

Please don't hesitate to contact us if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 4 out of 5 stars

Late exportation

It took several days for the package to get send from the warehouse.

20 January 2021
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Reply from Myprotein.hr

Hi Emili,

Thank you for taking the time to leave us your 4-star review.

Please make sure you are registered to receive our newsletter to ensure you are the first to hear about all of the new exciting products that we have for you along with the best discounts to use on your future orders.

Thanks Jeanette

Rated 5 out of 5 stars

Good experience

Fast shipping. Good product. So far I'm rather pleased and will order again.

19 January 2021
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Reply from Myprotein.hr

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

Top top!

Top and again top!

22 December 2020
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Reply from Myprotein.hr

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 2 out of 5 stars
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with your order.

Please contact us via your account and we would be able to investigate this any further.

Have a nice day,
Feedback Team

Rated 5 out of 5 stars

Fast delivery & amazing selection of…

Fast delivery & amazing selection of products.

16 December 2020
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Reply from Myprotein.hr

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

Great service.

10 December 2020
Myprotein.hr logo

Reply from Myprotein.hr

Hi,

Cheers for leaving your 5* review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

I am very satisfied with products…

I am very satisfied with products bought from Myprotein.hr. I am definitely recommending it to everybody!

9 December 2020
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Reply from Myprotein.hr

Hi Marko,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

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