Myprotein.hr Reviews 

322
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 169 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products, including clothes and supplements, finding them excellent and meeting expectations. Many people also highlight the efficient and fast delivery service, noting items arrive quickly and in good condition. Reviewers frequently express satisfaction with the product range and reliable service. However, some customers noted concerns regarding pricing, mentioning increased costs or unjustified prices, though others found them fair with deals. A few also felt the website had issues, such as bugs, unclear descriptions, or items frequently out of stock. There were occasional reports of delayed deliveries, high shipping costs, or products arriving damaged.

What people talk about most

Product

Consumers find product quality to be consistently great, with many praising the range of reliable supplements... See more

Quality

Customers had positive experiences with quality, consistently praising the high standard of products,... See more

Price

People report ambiguous experiences with price, with many customers expressing dissatisfaction over... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Website

Customers consistently note ambiguous experiences with the website, with many praising its user-friendliness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything arrived soon and in good condition. Most products are of good quality and up to expectations. The package was ready to send in a few days, and it arrived quickly. However, the predictions... See more

Company replied

Rated 4 out of 5 stars

Web has bugs when creating account, you need to put your email and password in total 4 times. Needs improvement. Its good to put user on purchased order when payment is done with option to download or... See more

Company replied

Rated 4 out of 5 stars

You razred you,r prices ,werey much!! Which I understand because if global situacion,but prices are two time ss they were 2 months ago!! And always frim time to time ,customer wold get a gift ,for... See more

Company replied

Rated 5 out of 5 stars

Good shopping experience and crazy sales I have to use :) but bear in mind that you should not try to pay with Revolut single-use card, payment will be declined and you will need to update the payment... See more

Company replied


Company details

  1. Sports

Written by the company

Mi smo myprotein - svjetski broj 1 u online sportskoj prehrani. Nudimo superiornu kvalitetu i vrijednost u proizvodima za zdravlje, suplementima i odjeći preko 4 milijuna kupaca diljem svijeta. Fuel your ambition.


Contact info

4.0

Great

TrustScore 4 out of 5

322 reviews

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1-star

Asks customers to review

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4.0

All reviews

(322)

222 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product range

Great product range, fast delivery, superb quality

23 June 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 2 out of 5 stars

every time when I want to place my…

every time when I want to place my order the page does not recognize my password

18 June 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

I haven't received my order

I haven't received my order, I've been waiting for 3 weeks.

13 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Loved the extras I got for ordering

Loved the extras I got for ordering. User friendly page. All information available on the website.

16 June 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking the time to leave your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to help.

Kind regards,
Natalia

Rated 2 out of 5 stars

Evening is out of stock

The quality of the products is always great, the delivery service is always on point! The low rating of this review is due to the fact that the majority of the products are ALWAYS out of stock. I’m trying to get some clothes for months, waiting and constantly checking the website but they are constantly out of stock. The smaller sizes are always missing, a lot of clothes are never available in all the colors displayed. I see your ads all the time but when I want to buy something it’s just not possible. All this marketing and advertising and the prices are just not justified if you don’t offer anything to the customer.

11 June 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

Payment scam

Payment declined because you are attempting to make a recurring payment without notification or explanation.

9 June 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Great service and products!

Great web shop service and you can find great quality products.

9 June 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 2 out of 5 stars
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions, please do not hesitate to contact us. We will be happy to assist.

Kind regards,
Natalia

Rated 3 out of 5 stars

You should either automatically include…

You should either automatically include the discount on all products in the bag or not include on any so that the customer enters the discount code. It's confusing and doesn't make sense.

31 May 2026
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Reply from Myprotein.hr

Pozdrav,

Hvala vam što ste odvojili vrijeme da ostavite svoju recenziju. Izuzetno cijenimo vaše komentare.

Stalno nastojimo poboljšati i unaprijediti vaše iskustvo kupovine, a to ne bi bilo moguće bez vaših vrijednih povratnih informacija.

Slobodno nas kontaktirajte ako imate dodatnih pitanja; rado ćemo vam pomoći.

Srdačan pozdrav,
Natalia

Rated 5 out of 5 stars

Excellent product

Excellent product, fast delivery

31 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking the time to leave your review. We truly appreciate your feedback.

We are continually striving to improve and enhance your shopping experience, and this would not be possible without your valuable input.

Please do not hesitate to contact us if you have any further questions; we will be happy to assist you.

Kind regards,
Natalia

Rated 3 out of 5 stars

Pricing

I do not like inflated prices that then with discount codes, get to "normal".

27 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

Soo good

10/10 Product Quality

24 April 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 1 out of 5 stars

I have been waiting for 14 days to…

I have been waiting for 14 days to receive my package. I even received Shein package before Myprotein package. Wouldn't even write this complaint if it wasn't a present for my friends birthday. Should have at least received an e-mail saying that it takes longer to send.

14 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hi,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 2 out of 5 stars

Prices of Impact Whey keep going up

Prices of Impact Whey keep going up. Each of my orders is more expensive than the previous one. New packaging is also just a gimmick to give away less product for more money. Product is great, but I'll have to change brand at some point if this trend continues. Webshop, packaging and delivery are very nice and on point.
Regards,
Marko

26 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hi Marko,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the price of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars

It is my first time ordering whey…

It is my first time ordering whey proteins and I am very happy I encountered a good deal and got my free shaker for first purchase! I will be ordering more in the future 🤭

25 May 2026
Myprotein.hr logo

Reply from Myprotein.hr


Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Good product

Good product

17 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Everything was perfekt

Everything was perfekt

14 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 1 out of 5 stars

Raised prices

Raised prices, lowered packaging weight. Lying about serving size

16 May 2026
Myprotein.hr logo

Reply from Myprotein.hr

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

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