My Perfume Shop Australia Reviews 

Being a first time buyer was a little hesitant, but so far so good the biggest plus has been communication it has been great and very responsive for any concerns or issues in end 5 stars will use again. Prices have been good also.

I would not recommend purchasing from this company. My order took two months to arrive! I was informed that it was a ‘preorder’ but not given any opportunity to cancel the order even though I communicated with them several times. Their messages were repetitive and unhelpful, and I sincerely think that their intention was purposeful. I will not be using them again!

I ordered a bottle of Hermès Terre d'Hermès about two months ago. The fragrance is long-lasting and the scent is exactly as I remembered. The packaging was secure and the bottle arrived in perfect condition.It's a classic scent that I'll likely repurchase from this shop again.

You're a fine oiled machine but I can't figure out what to do with my 5 dollar coupons I have 15 of them now .

Best perfume

Order #219047

I had a great experience with My Perfume Shop Australia. The ordering process was easy, the prices were very competitive, and my perfume arrived quickly and was well packaged. Everything was exactly as described, and I'm very happy with my purchase. I would definitely shop here again and highly recommend them to anyone looking for genuine fragrances at great prices.

Website is easy to use. I emailed and I was answered straight away. My items arrived in good timing. Pricing is pretty good.

Quick shipping and great products was impressed

Easy purchase arrived in time and a great price for a fragrance I love

Easy ordering and fast delivery.

the bottles arrived well-wrapped. No leaks or damage to the packaging.

I love My Perfume Shop. I use them all the time. Highly recommended them.

I ordered my perfume for my Granddaughters birthday 2 weeks before her birthday and had it delivered straight to her. It arrived 4 days after her birthday. I have sent this information to you previously and know one has even bothered to respond to me. I won't use you again or recommend you to my friends. However, if you would like to reach out and hear about my poor experience. Please do.

Marise Weir 0438931587

Great prices, return policy, careful shipping, wonderful selection... what's not to love?

TOTAL SCAM... I ordered a $489 bottle of - Baccarat Rouge 540 EDP.
It has absolutely no smell at all - as in it was basically a bottle of water!
When I complained, after stuffing me around for days, they declined my return as they said it "has been opened" - of course it has... that's how I know it has no smell.
I have now lodged a complaint with the Queensland Office of Fair Trading.
DO NOT TRUST THEM!!!

very easy to place order and good communication.

Nicole made all the difference

Had an issue with my order where one of my items (Armaf CDNI) was out of stock and the rest was delayed. Nicole was transparent, responsive, and genuinely went out of her way to find a solution, she put together a list of available alternatives, accommodated my picks, processed the swap quickly, and kept me updated throughout.

What could have been a frustrating experience turned into one of the best customer service interactions I've had with an online retailer. The fragrance selection at My Perfume Shop is already excellent value, but having a team member like Nicole who actually cares about the outcome makes all the difference.
Will definitely be ordering again. Thanks Nicole!

Super happy with my purchases and the wide selection you guys offer. I understand that with things going on outside in the Middle East it can make it difficult for both the purchaser and the employees.

But thanks to Anne, for sorting me out with a nice deal and taking the time to explain the situation. 😊

Placed order on May 23 2026 for two (2) products as of the date of writing this review July 7th 2026 I have not seen any sign of my order been for filled. Emails from them have indicated that the issue was ".... It looks like there’s been a bit of a delay due to a shortage, and we’re working hard to get more stock in. If you’re okay with waiting a little longer, we’ll make sure to keep you updated on any progress. (June 25th) then "Unfortunately, this pre-order item is arriving late in Australia due to a current situation in the Middle East, which has affected a lot of our cargo shipments. It's now been finally resolved. It should be landing in Sydney on 29th June and should be available for shipping approximately 2-3 working days later." As noted its now July 7th. This company cannot be trusted. Reported to SA Consumer and Business services.