My Perfume Shop Australia Reviews 

You're a fine oiled machine but I can't figure out what to do with my 5 dollar coupons I have 15 of them now .

Best perfume

Order #219047

I had a great experience with My Perfume Shop Australia. The ordering process was easy, the prices were very competitive, and my perfume arrived quickly and was well packaged. Everything was exactly as described, and I'm very happy with my purchase. I would definitely shop here again and highly recommend them to anyone looking for genuine fragrances at great prices.

Website is easy to use. I emailed and I was answered straight away. My items arrived in good timing. Pricing is pretty good.

Quick shipping and great products was impressed

Easy purchase arrived in time and a great price for a fragrance I love

Easy ordering and fast delivery.

the bottles arrived well-wrapped. No leaks or damage to the packaging.

I love My Perfume Shop. I use them all the time. Highly recommended them.

I ordered my perfume for my Granddaughters birthday 2 weeks before her birthday and had it delivered straight to her. It arrived 4 days after her birthday. I have sent this information to you previously and know one has even bothered to respond to me. I won't use you again or recommend you to my friends. However, if you would like to reach out and hear about my poor experience. Please do.

Marise Weir 0438931587

Great prices, return policy, careful shipping, wonderful selection... what's not to love?

TOTAL SCAM... I ordered a $489 bottle of - Baccarat Rouge 540 EDP.
It has absolutely no smell at all - as in it was basically a bottle of water!
When I complained, after stuffing me around for days, they declined my return as they said it "has been opened" - of course it has... that's how I know it has no smell.
I have now lodged a complaint with the Queensland Office of Fair Trading.
DO NOT TRUST THEM!!!

very easy to place order and good communication.

Nicole made all the difference

Had an issue with my order where one of my items (Armaf CDNI) was out of stock and the rest was delayed. Nicole was transparent, responsive, and genuinely went out of her way to find a solution, she put together a list of available alternatives, accommodated my picks, processed the swap quickly, and kept me updated throughout.

What could have been a frustrating experience turned into one of the best customer service interactions I've had with an online retailer. The fragrance selection at My Perfume Shop is already excellent value, but having a team member like Nicole who actually cares about the outcome makes all the difference.
Will definitely be ordering again. Thanks Nicole!

Super happy with my purchases and the wide selection you guys offer. I understand that with things going on outside in the Middle East it can make it difficult for both the purchaser and the employees.

But thanks to Anne, for sorting me out with a nice deal and taking the time to explain the situation. 😊

Placed order on May 23 2026 for two (2) products as of the date of writing this review July 7th 2026 I have not seen any sign of my order been for filled. Emails from them have indicated that the issue was ".... It looks like there’s been a bit of a delay due to a shortage, and we’re working hard to get more stock in. If you’re okay with waiting a little longer, we’ll make sure to keep you updated on any progress. (June 25th) then "Unfortunately, this pre-order item is arriving late in Australia due to a current situation in the Middle East, which has affected a lot of our cargo shipments. It's now been finally resolved. It should be landing in Sydney on 29th June and should be available for shipping approximately 2-3 working days later." As noted its now July 7th. This company cannot be trusted. Reported to SA Consumer and Business services.

I purchased three perfumes on here without reading the reviews and I’m glad I did, I’m usually reading reviews before purchasing but this time I didn’t want to and I was not disappointed once. It was my first time ordering off here and I’m more than satisfied, Anne was very responsive, keeping me updated with my order and assured that it will arrive on the set dates and it DID!! Thank you Anne for a first time smooth purchase on here. The packaging???MY OH MY, they are well presented and well boxed up. I’m very happy and satisfied with my order. On top of that I’m very satisfied with Anne’s assistance. Thank you once again and I’ll definitely buy again in the next month. :)

I recently shopped at My Perfume Shop and had a great experience. The website is easy to navigate, and the service is excellent throughout.

Complete shambles of an operation.

First stumble - A few days after placing an order on 30 May I received an email to say things might be delayed because they were coming from overseas- which is understandable, but it was not clear when ordering this would be the case. Then another few days later I received an email to say that actually my items were on preorder so might take a bit longer - again no indication of this as purchase, and no further information on how long it would take.

I waited a week or so and asked for an update. A few days later I got a reply to say one of the items was taking a while after a few more exchanges I could find out that it was a just a mini that I wasn’t that fussed about so asked to remove that and ship the rest. After multiple exchanges (and trying to push store credits rather than refunds) we eventually agreed on a refund, but then they informed me that the whole order was unable to be shipped. This was obviously frustrating as now it was nearly a month from the original order, but I just asked for them to process the refund - which they agreed to on a Thursday, but asked me to email them again on Tuesday when the person to process it would be available (!!!!). Again, annoying but I thought a light at the end of the tunnel. In the meantime I placed another order elsewhere (which arrived by the Tuesday!). When I followed up on Tuesday the issued a refund for the mini (and not even the whole price of that!), and then it turns out the shipped the rest! It’s taken 6 weeks and has been a complete joke the whole way.