MyMoparParts.com Reviews 

Should get 0 stars. I ordered a set of seat covers for my Ram, Got the text stating they were shipped, waited 5 days to track it, and UPS states the order was cancelled??? I have sent 5 emails with NO response and waited on hold with their voice line 2 times- both times the message states there is a 31-minute wait time. I waited 45 minutes the first time and over an hour the second time- both times the message never changed- 31 minutes wait time. Now I have to get my credit card company involved. These people do not answer or reply to any type of communication.

09JAN2023 Update: I provided a copy of a more detailed USPS returned part delivery confirmation to my credit card company along with a copy of an email from MMP.COM wherein their rep acknowledged on 10OCT2022 that they had received the part I returned, so even though MMP.COM dragged things out for nearly four months, my credit card company decided in my favor. I never imagined it could take so long or I would have to work so hard to get a refund on a bad, returned part, but thank God for my credit card company and now I fully understand why MMP.com has an "F" BBB rating and accreditation.

I ordered a locking gas cap from MyMoparParts .com (MMP.com) on 31AUG2022, it arrived Sep 6th, the locking gas cap had no keys as reflected at their website before they removed that photo following my communication with them. I requested a return on 07SEP22, received no response so I contested the payment with PayPal and my credit card. I received an apology email on 13SEP22 and IRT their offer of a replacement or refund (though the part was no longer in stock), requested a refund and received a return shipping label on 14SEP. Shipped their cap back 19SEP22, it was delivered/returned to them on 21SEP22, I notified them immediately via email and they told me via email “Refunds are issued within 72-96 business hours upon delivery! Once the refund is issued an email will be sent to you.” Dallas, TX BBB investigated when I filed a complaint because MMP.com did not issue the credit to my account and the BBB report indicates MMP said they could not issue the credit because I had a PayPal and Bank Credit card dispute active. I closed both disputes and subsequently MMP reversed their previous stated (via numerous emails) position of “trying to reimburse” me by indicating they never received the parts I returned. MMP.com responded to the bank credit card dispute by saying the USPS delivery receipt reflected only the town, state and date of delivery, not their full business address and that I did not return the part to them. Following notification of the latest MMP.com position, my local post office assisted me by providing hardcopy verification of delivery to MMP.com’s address, right down to the suite number as well as hour and minute it was delivered. It will be interesting to see what MMP.com says and does not but the bottom line is it is almost four months since I returned their incomplete parts as requested and I am still waiting for my refund from MyMoparParts.com. Needless to say, I would not recommend them and anyone who considers doing so should look at their BBB rating.

They don't even deserve 1 star! I ordered parts that I needed in a week. They send an email saying my $180 in parts was high risk and canceled my order. Now I have to wait for the funds to go back to my credit card to order somewhere else. But it won't be in time to meet my deadline next week. This company is a drop shipper & they don't update their prices. They probably took my order and once they found put they couldn't provide the parts at the price they have listed they canceled my order. I'm filing complaints with BBB and CFPB.

HORRIBLE customer service. They will accuse you of an item being used and damaged, when in fact they sent the faulty item. They are dishonest, disrespectful and rude to their customers! Go elsewhere

I ordered replacement mirrors for my truck in September. Only 1 mirror ever arrived. I have sent multiple e mails with no response. I have requested a refund or merchandise.
I have called and waited over an hour on the phone, no answer.

Don’t bother sending an email request for information. They completely ignore you. Crap business model I guess

I ordered an alternator that said it would be shipped to my house in a just over a week. Then I got an email several days later stating that the part was at an overstocked warehouse and that it would be 3-5 additional business days. I was ok with waiting but I tried to call their customer service. I wasn't able to get through to anyone with out a very long wait, so I emailed them. I asked for them to pay for shipping because of their error.

I heard nothing for over a day then got an email from them stating they canceled my order! Now I'm left with a dead car and scrambling to find a part! They said I requested to have the order cancel which was a lie.
You would think they could have just said we aren't able to help would you like us to cancel the order. Nope they just canceled without any conversation about my order! Will never buy from them again!!

I am working to restore a 1974 Challenger and have been buying parts from Mike and Mark for over a year. I have purchase numerous items for the interior and exterior of the car, as well as having a number of parts power coated. In addition, they also did a complete rebuild on my steering column, dash and evaporator/plenum assembly. The parts look brand new and every much as though the car came off the assembly line. These guys have a wealth of knowledge and expertise, and will go out of their way to assist in anyway they can. My only regret is not finding Mr. Moparts sooner.

If I could leave zero stars I would. Ordered three parts, received an email saying they had to get one item from another warehouse and it would take one business day and then they would ship. Five days later, no shipping info, no updates, nothing. Filed a dispute with PayPal and was immediately contacted with tracking and a hostile email asking why I did what I did and how I was the bad person. Still no resolution and the kicker is that they sent me an entirely different part! I have now sent all the parts back with their shipping label and am expecting a full refund. Terrible Customer Service. Stay far away from this site.

Good Price. Prompt processing. Pleasure to shop with MyMoparParts.com.

I ordered a front license plate bracket "kit", which includes the bracket & screws. They changed my order saying it was incompatible, however their website says it fits. They did not have the new updated part in stock, had to wait 3 days while they ordered it from the Dodge dealer next to them. The order arrived; it was 4 screws in a bag & no bracket, and they charged $12.

Tried to call 6 times, they never answer - on hold indefinitely. Sent 5 emails, no response. They are good @ charging your credit card ASAP. Worst parts dealer I've ever dealt with. Avoid

I tried to contact them via phone and email prior to purchasing a part I needed. OVER 60 min wait times to be answered each time I called - and no response to email I sent them. I did order the part and received it fairly quickly - but their pre-purchase communication was terrible.

I ordered the two transmission filters needed to do a transmission fluid change in my Ram pickup.

Both of the filters that I received are incorrect, one of them is a diesel fuel filter!

Someone printed a label with the transmission filter part number that I ordered and put it on the fuel filter box, even though the box has a bar-code on it with the fuel filter part number!

I have spent over 1 1/2 hours this morning waiting on their customer support phone line and no one has ever answered the call.

I need to return all items in this order and get a refund. I want to have my local Dodge dealer perform the transmission service.

UPDATE: I received a refund from MyMoparParts.com yesterday. This bad experience took over a month. I will only buy Mopar parts from my local Dodge dealer in the future.

Ordered a wheel lock kit for my 2022 jeep wrangler. They emailed back changing the part number because they claimed it wasn't compatible with my vehicle. The part they changed to does not fit my jeep as I have tried it before. After emailing them to change back to my original part number I finally got a confirmation. The order arrived ONE locking logout with no key! Emailed and called no response. Charged 58 dollars. Will file a complaint. Incompetent and nonresponsive. Stay away.

horrible experience, bad and used switch

I ordered a gasket set for six upper and six lower manifold gaskets and they only shipped me one gasket. I cannot perform the work without the remaining parts and this company "Does Not" answer the phone or return emails. I have filed a complaint with my credit card company for the difference and will NEVER use these clowns again. Save your self some aggravation and do not order anything from them.

After multiple searches, because of price fluxuation .. Found a screw cover... Reasonably priced and shipped/ received in 4 days. Very satisfied!

Placed order last week. Still hasn’t shipped. They will not answer there phone. I have left several messages and not one call back. Also won’t Email me back. Still don’t know the status on my part. Glad it was only $30 I lost. Already ordered these part through Quadratec. Will never use this scam company again. Everyone beware of this SCAM!!!’

My part shipment date has been delayed 3 times so far. Ordered about 6 Feb 2022, now Mar 4, 2022, still no part. Can not get Jeep inspected so can not pay property taxes or tags and now over due, plus have to rent a vehicle at $70 a day. Now it changed to maybe 16 march 2022. The Electronic module controls the entire vehicle and can not start without it. A 2011 with 67,656 original miles first owner. Like 3 years of driving miles. Body like new.

I wouldn’t buy anything from this company. Two weeks after ordering I received am email most of my parts were unavailable. Then upon shipping I received one empty box. I tried to contact them and they basically said it wasn't their fault. Buyer beware.