My MMJ Doctor Reviews 

267
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the friendly medical staff is very polite, professional, and truly attentive to individual health needs. People consistently appreciate how fast, seamless, and simple the entire consultation process is, making interactions completely stress-free. Many reviewers often praise the excellent quality of care and the detailed guidance provided during their visits. However, some people mentioned experiencing confusion regarding the next steps to take following their consultation. A few reviewers also noted occasional issues with phone appointments, such as delayed calls or rushed communication from certain providers.

What people talk about most

Staff

Users describe positive interactions with staff, noting that the team and doctors are very polite, helpful,... See more

Service

Reviewers express high satisfaction with the service, highlighting fast, polite, and efficient medical... See more

User experience

Customers had positive experiences with user experience, highlighting that appointments are quick, simple,... See more

Customer service

Consumers find customer service to be exceptionally fast and helpful. Reviewers note that staff members are... See more

Response time

Reviewers highlight positive aspects of response_time, frequently praising the fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The entire process was easy, fast and affordable. The doctor was polite and professional. I received my recommendation moments after the visit was over and I then used it the same day. I saved qu... See more

Company replied

Rated 5 out of 5 stars

I called to get a medical marijuana card and surprisingly received it the same day. The Doctor was very pleasant and helpful. Everything went quick and was seamless. I would recommend 'My MMJ Do... See more

Company replied

Rated 5 out of 5 stars

Well I must say that I’m very proud to to have My MMJ Doctor’s as part of my Medical Team of Physicians. I just relocated back here to S⤵️Gawga 🍑 from Denver. Co. I was a cardholder there as well.... See more

Company replied

Rated 5 out of 5 stars

This is my 3rd year using my MMJ doctor and it’s still as easy as ever!! Getting started with you guys was great and any questions were answered. The instructions and after emails make the whole proce... See more

Company replied


Company details

  1. Alternative Medicine Practitioner

Written by the company

At My MMJ Doctor, we're committed to unlocking the healing potential of medical marijuana through a streamlined, secure, and supportive process. Our mission is to provide you with easy access to medical marijuana cards, empowering your journey towards natural relief and wellness. With a focus on compassionate care, expert guidance, and confidentiality, we navigate the complexities of obtaining your medical marijuana card, ensuring a hassle-free experience. My MMJ Doctor stands as your ally in health, offering personalized support tailored to your unique needs. Discover a new horizon of wellness with My MMJ Doctor – your trusted partner in holistic healing


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

267 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(267)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

MMJ Doctor service is quick and easy…

MMJ Doctor service is quick and easy and you get to talk to a doctor about your medical needs associated with using medical marijuana supports. My only issue has been with my state card connecting with this service in that my state prefers faxing of recommendations. I’ve been with MMJ a couple of years.

30 January 2026
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your review and for being a valued MYMMJ Doctor patient for the past several years!

We're delighted to hear that you've found our service quick, easy, and helpful in addressing your medical needs. Our goal is to provide patients with convenient access to knowledgeable physicians who take the time to discuss their individual circumstances and treatment options.

We also appreciate your feedback regarding the state card process. While some state requirements and submission methods are outside of our direct control, we understand that navigating those procedures can sometimes be challenging. Feedback like yours helps us identify opportunities to better support our patients throughout every step of the process.

Thank you for your continued trust in MYMMJ Doctor and for allowing us to be part of your healthcare journey. We truly appreciate your loyalty and look forward to serving you for many years to come!

Rated 5 out of 5 stars

Easy to schedule

Easy to schedule. Pleasant doctor experience
Website easy to navigate

28 January 2026
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your wonderful 5-star review!

We're delighted to hear that scheduling your appointment was easy, that you had a pleasant experience with your doctor, and that you found our website simple to navigate. We work hard to create a smooth and convenient experience from start to finish, making it easy for patients to access the care they need.

Your feedback means a great deal to us, and we're grateful for the opportunity to assist you. Thank you for choosing MYMMJ Doctor, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

I was able to get my interview within…

I was able to get my interview within minutes and the guy was super cool and sweet and handled business immediately. This is definitely the way to go thank you so much.

7 January 2026
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your amazing 5-star review!

We're so glad to hear that you were able to get your appointment quickly and that your experience with our team member was smooth, friendly, and efficient. Providing fast access to care while keeping the process professional and stress-free is exactly what we aim for.

It’s wonderful to know everything was handled promptly and that you felt well taken care of throughout the process. We truly appreciate your kind words and your trust in MYMMJ Doctor.

Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Very helpful understanding.

Very helpful understanding.

2 January 2026
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you found our team helpful and understanding. Providing compassionate, patient-centered care is at the heart of what we do, and it's great to know you felt supported throughout your experience.

We truly appreciate your kind words and your trust in MYMMJ Doctor. Thank you for choosing us, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Unable to open recommendation

Was able to utilize interface quickly and with ease. John was able to guide me through my issue until it was resolved. Website truly made it easy to resolve my problem.

Issue: unable to access medical recommendation (open file), i.e. routed to google issue page

Able to access medical history (open file) no issue

30 December 2025
Unprompted review
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Reply from My MMJ Doctor

Thank you for your 5-star review!

We're glad to hear that you found our platform easy to use and that John was able to guide you through your issue until it was fully resolved. Providing responsive support and a smooth user experience is very important to us.

We also appreciate you highlighting the issue you experienced accessing your medical recommendation. While we're happy our team was able to help you get back on track, feedback like this helps us continue improving the reliability and clarity of our system.

Thank you for your trust in MYMMJ Doctor and for taking the time to share your experience. We're always here if you need further assistance!

Rated 5 out of 5 stars

The doctor was knowledgable and experienced

The doctor was knowledgable an reviewed my issues in detail.

26 December 2025
Unprompted review
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Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that your doctor was knowledgeable and took the time to carefully review your concerns in detail. Providing thorough, attentive, and professional care is at the heart of what we do at MYMMJ Doctor.

We truly appreciate your kind words and your trust in our team. Thank you for choosing us, and we're always here if you need assistance in the future!

Rated 5 out of 5 stars

This is my third year with this company…

This is my third year with this company and I’m very happy. It’s been very easy to deal with them. I highly recommend them. Thank you guys. I appreciate you.🙏🙏😎

14 October 2025
Unprompted review
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Reply from My MMJ Doctor

Thank you so much for your wonderful 5-star review and for being with us for three years!

We're truly grateful for your continued loyalty and are delighted to hear that your experience has remained easy and positive throughout the years. Knowing that you consistently find our service simple and reliable means a great deal to our entire team.

Your recommendation and kind words are deeply appreciated. Thank you for trusting MYMMJ Doctor year after year—we're honored to support you and look forward to continuing to serve you in the future!

Rated 5 out of 5 stars

The entire process was easy

The entire process was easy, fast and affordable. The doctor was polite and professional. I received my recommendation moments after the visit was over and I then used it the same day. I saved quite a bit ar the dispensary.

I highly recommend them!

11 October 2025
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your fantastic 5-star review!

We're delighted to hear that your experience was easy, fast, and affordable, and that your doctor provided polite and professional care. Our goal is always to make the process as smooth and efficient as possible while ensuring every patient feels well-supported throughout their visit.

It's great to know you received your recommendation promptly and were able to use it the same day—especially with noticeable savings at the dispensary. We're thrilled our service could make a positive difference for you.

We truly appreciate your strong recommendation and your trust in MYMMJ Doctor. Thank you for choosing us, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Easy q &a

Easy q &a. I needed A new copy of my prescription. They sent it right away to me. This is a very great website. Everyone is so nice, and your doctor is excellent. Thank you so much for all your help!

3 October 2025
Unprompted review
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Reply from My MMJ Doctor

Thank you so much for your wonderful 5-star review!

We're delighted to hear that your experience with our team was smooth and that we were able to quickly assist you in getting a new copy of your prescription. Providing fast, friendly, and efficient support is exactly what we strive for, and it's great to know you felt well taken care of.

We truly appreciate your kind words about our staff and doctor—it means a lot to our entire team. Thank you for choosing MYMMJ Doctor and for taking the time to share your experience. We're always here whenever you need assistance!

Rated 5 out of 5 stars

Great communication

Great communication

28 August 2025
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you experienced great communication with our team. Clear, timely, and supportive communication is something we prioritize to ensure every patient feels informed and cared for throughout the process.

We truly appreciate your feedback and your trust in MYMMJ Doctor. Thank you for choosing us, and we're always here if you need any assistance in the future!

Rated 5 out of 5 stars

Absurdly easy and fast

Absurdly easy and fast. Great experience

28 August 2025
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your amazing 5-star review!

We're thrilled to hear that your experience was both easy and fast, and that everything went smoothly from start to finish. Providing a simple, efficient, and stress-free process is exactly what we aim for, so it's great to know we delivered that for you.

We truly appreciate your kind words and your trust in MYMMJ Doctor. Thank you for choosing us, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Quick response time to see a doctor

The response time to see a doctor . The docotor was very helpful explaining the process and approving my request. I had my card within 4 hours!

20 August 2025
Unprompted review
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Reply from My MMJ Doctor

Thank you for your amazing 5-star review!

We're thrilled to hear that you had such a fast response time and that your experience with the doctor was helpful and clearly explained. Getting approved quickly and receiving your card within just a few hours is exactly the kind of smooth and efficient service we strive to provide.

We truly appreciate your kind words and your trust in MYMMJ Doctor. Thank you for choosing us, and we're always here if you need any assistance in the future!

Rated 2 out of 5 stars

Same sh*t as last year

Same sh*t as last year, two failed calls with one provider, then a call lasting less than 60 seconds in which I was approved. I originally paid to get my ID card and was charged/seen for a regular Dr. recommendation. Not sure why it's SO hard.

15 August 2025
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience felt rushed and frustrating, especially after returning from a previous visit.

We understand how disappointing it can be when appointment attempts are missed or when the consultation feels too brief, particularly when you’re expecting a smoother and more consistent process. Your concerns about communication, appointment handling, and clarity around what was included in your visit are taken seriously.

We would like the opportunity to review what happened in your case and ensure your account and service history are properly addressed. Please contact our support team with the email or phone number associated with your account so we can investigate and help resolve any outstanding concerns.

We appreciate your continued use of MYMMJ Doctor and are committed to improving your experience moving forward.

Rated 5 out of 5 stars

Helped me out instantly

18 August 2025
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're thrilled to hear that we were able to help you out instantly. Providing fast, responsive support and making the process as smooth as possible for our patients is always our goal.

We truly appreciate your kind words and your trust in MYMMJ Doctor. Thank you for choosing us, and we're always here if you need assistance in the future!

Rated 5 out of 5 stars

Medical Marijuana…

I called to get a medical marijuana card and surprisingly received it the same day.
The Doctor was very pleasant and helpful. Everything went quick and was seamless. I would recommend
'My MMJ Doctor' to my friends anytime. Good experience.

12 August 2025
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your wonderful 5-star review!

We're delighted to hear that your experience with MYMMJ Doctor was quick, seamless, and positive. It's great to know that you were able to complete the process the same day and that your doctor was pleasant, helpful, and supportive throughout your consultation.

Providing fast, efficient service while ensuring every patient feels heard and well cared for is exactly what we strive for. We truly appreciate your recommendation and your trust in us.

Thank you for choosing MYMMJ Doctor, and we're always here if you need anything in the future!

Rated 5 out of 5 stars

Easy Peasy cultivation license made easy!

The site was very easy to manage and they had a very open schedule and choose from I believe in 10 or 15 minute increments which is cool. Got a response right away and talking super helpful and straight to the point quick and easy. I would "HIGHLY "recommend this place !

18 July 2025
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your fantastic 5-star review!

We're thrilled to hear that you found the process quick, easy, and straightforward, and that our scheduling options worked well for you. Making things simple and flexible for our patients is exactly what we aim for, so it’s great to know that stood out in your experience.

We’re also glad you received a fast response and found our team helpful and to the point throughout your interaction. Your recommendation means a lot to us, and we truly appreciate your trust in MYMMJ Doctor.

Thank you for choosing us, and we’re always here if you need anything in the future!

Rated 5 out of 5 stars

Fast quick response and very helpful

Fast quick response and very helpful

17 July 2025
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that you experienced fast responses and found our team very helpful. Providing quick, efficient, and supportive service is exactly what we strive for with every patient interaction.

We truly appreciate your kind words and your trust in MYMMJ Doctor. Thank you for choosing us, and we're always here if you need assistance in the future!

Rated 5 out of 5 stars

Fast

Fast , easy and professional experience. Didn't think it would be that simple , Doctor was very nice.

1 June 2025
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're delighted to hear that your experience was fast, easy, and professional. It’s great to know the process exceeded your expectations and felt simpler than you anticipated.

We’re also glad your doctor made you feel comfortable and provided a positive, professional interaction. Our goal is always to make care straightforward while ensuring every patient feels respected and supported.

Thank you for choosing MYMMJ Doctor and for taking the time to share your experience. We truly appreciate your trust in us!

Rated 5 out of 5 stars

Dr was timely and knowledgeable…

Dr was timely and knowledgeable regarding Cancer diagnosis and treatment.

3 June 2025
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for your 5-star review!

We're truly glad to hear that your doctor was timely and knowledgeable and was able to provide thoughtful guidance regarding your diagnosis and treatment concerns. Supporting patients with clear, compassionate, and informed care is something we take very seriously.

We appreciate your trust in MYMMJ Doctor and are grateful you took the time to share your experience. Please don’t hesitate to reach out if you ever need further support in the future.

Rated 1 out of 5 stars

Had scheduled appt

No consideration at all for my time. They simply don’t care and response was nothing but run around. Strategy is designed to have you give up waiting, then your fault. Had scheduled appt, waited 45 mins, (no response) I had to contact by message and was informed doctor left early. No explanation as to why I was not informed earlier. How about that for customer service.
Very reluctant and gave run around when asked for refund. Dispute accepted by credit card. Be warned

1 June 2025
Unprompted review
My MMJ Doctor logo

Reply from My MMJ Doctor

Thank you for taking the time to share your experience. We’re truly sorry to hear about the missed appointment, the lack of timely communication, and the frustration this caused.

This is not the level of service we aim to provide. We understand how disruptive it is to wait for a scheduled appointment and then be told the provider was unavailable without prior notice. We also understand your concerns regarding the refund process and the difficulty you experienced in getting clear answers.

We take situations like this seriously and will be reviewing what happened internally to understand where the breakdown occurred and how it can be prevented in the future.

If you are open to it, we would still like the opportunity to look into your case directly and ensure everything has been properly resolved on your end. You can reach our support team with your appointment details so we can investigate further.

We appreciate your feedback, even though the experience was disappointing, as it helps us identify where we must improve.

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