Fast ESA Letter Reviews 48

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Dr. Krasne was very nice, professional, and helpful. The website was easy to navigate from logging in and setting up appointment.

Rated 4 out of 5 stars

The company delivers what it promises. Filling out the forms and setting up appointments was easy and straight forward. Customer service was great. The only issue was that logging into the account was... See more

Rated 5 out of 5 stars

The entire process was quick easy and the therapist that called me Robert he was amazing and so sweet and super helpful. I’m very grateful.

Rated 5 out of 5 stars

Very fast process here. The doctor was available within 10min, communication was excellent w/ nurse and Dr.Clendenin. They addressed my concerns and answered questions. Everything was clear and straig... See more

Company details

  1. Mental Health Clinic
  2. Alternative Medicine Practitioner
  3. Mental Health Service
  4. Pharmacy

Written by the company

At Fast ESA Letter, we believe in the profound bond between humans and their pets. We're dedicated to streamlining the process of obtaining emotional support animal letters and psychiatric service dog letters, making it easier, faster, and more accessible for everyone. Our mission is to empower individuals seeking mental and emotional support through the companionship of their beloved pets. With a compassionate team, a seamless online process, and a commitment to privacy and convenience, we're here to support you and your pet in your journey towards well-being. Experience peace of mind with Fast ESA Letter, your trusted partner in nurturing your mental health with the unconditional love of your pet. Join us in embracing a happier, healthier life with your furry friend by your side.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

48 reviews

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Rated 5 out of 5 stars

Dr Krasne

Dr. Krasne was very nice, professional, and helpful. The website was easy to navigate from logging in and setting up appointment.

8 April 2026
Unprompted review
Rated 4 out of 5 stars

They Deliver

The company delivers what it promises. Filling out the forms and setting up appointments was easy and straight forward. Customer service was great. The only issue was that logging into the account was a little difficult cause the links to set up a password that would automatically sent to me were not working. But with the help of customer service I figured that out too.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience with Fast…

I had an amazing experience with Fast ESA Letter! The process was quick, smooth, and completely stress free. I wasn’t sure what to expect at first, but their team made everything simple and easy to follow. Within a short time, I received my ESA letter from a licensed therapist. I highly recommend them to anyone who needs an ESA letter.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

This company is the real deal

This company is the real deal. Fast ESA Letter connected me with a licensed mental health professional who was caring and thorough. I got my letter quickly and had no problems using it with my housing provider. 100% recommend their service.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

So easy to work with

So easy to work with. Very straight forward, honest, and clear.

17 July 2025
Unprompted review
Fast ESA Letter logo

Reply from Fast ESA Letter

Thank you so much for sharing your positive experience with us! We’re delighted to know that you found the process straightforward, honest, and clear—that’s exactly what we strive for with every client. Our team is committed to making the journey as seamless and stress-free as possible, and your kind words affirm that dedication.

We truly value your trust in Fast ESA Letter and look forward to continuing to provide you with exceptional support whenever you need us.

Rated 5 out of 5 stars

He was very helpful and very courteous…

He was very helpful and very courteous I was I was getting ready to have a full-blown anxiety attack

30 May 2025
Unprompted review
Fast ESA Letter logo

Reply from Fast ESA Letter

Thank you so much for sharing your experience! We’re truly glad to hear that our team was able to be there for you when you needed support the most. Providing helpful and courteous care is always our priority, and it means a lot to know we could ease your anxiety during the process. We deeply appreciate your kind words and for trusting Fast ESA Letter! 💙

Rated 1 out of 5 stars

Invalid letters and horrible customer support

They issued a letter before my appointment, before any establishment with a medical provider, not giving me a chance to cancel my appointment even when I expressed that I no longer need their services. I never spoke with the doctor, and yet they issued a letter - which is against California state law and makes the letter invalid anyways. Despite me never establishing a relationship with the doctor, they are refusing to refund me because in the end, they wrote me some copy+paste letter that has no information whatsoever about my own needs for an ESA.

Their response below claims the letter is not an official ESA letter yet they labeled it as one when they delivered it to me and claimed all my services has been completed and therefore cannot receive a refund. After I wrote a detailed email about the law and my concerns, they are finally issuing me a refund.

12 April 2025
Unprompted review
Fast ESA Letter logo

Reply from Fast ESA Letter

Hi Cecilia Lee,

Thank you for your feedback. We're sorry to hear about your experience and would like to clarify a few points.

The letter you received is not the final ESA letter. As per our protocol and in alignment with California state guidelines, the official ESA letter is issued after a 30-day period of continuous care. What you currently have is a care note from the doctor, confirming that you are under their supervision during this period. This initial note does not serve as the final ESA documentation.

We understand your concerns and want to investigate this further to ensure everything has been handled appropriately. Could you please share your full name or order number with us so we can look into your specific case and provide a proper resolution?

Thank you for your patience, and we look forward to assisting you.

Warm regards,
The Fast ESA Letter Team

Rated 5 out of 5 stars

Everything was done so easy so…

Everything was done so easy so professional I’m so happy my strees went away

21 March 2025
Unprompted review
Fast ESA Letter logo

Reply from Fast ESA Letter

Thank you so much for your kind words! We’re thrilled to hear that you had such an easy and professional experience with Fast ESA Letter. Knowing that our service helped reduce your stress and made the process simple truly means a lot to us. Your happiness and peace of mind are our top priorities, and we’re always here if you need us again in the future!

Rated 5 out of 5 stars

They're willing to resolve any issues and be of service to you.

The letter I received was incorrect. I have a Rabbit not a dog. I reached out to Fast ESA to fix the problem and they did just that in a timely manner. The letter I received was accepted by my housing management and I was able to keep my animal home with me.

7 February 2025
Unprompted review
Fast ESA Letter logo

Reply from Fast ESA Letter

Thank you so much for sharing your experience! We truly appreciate your patience and understanding as we corrected the letter for you. We’re so glad to hear that everything was resolved quickly and that your housing management accepted the updated letter. Knowing your rabbit can stay home with you means the world to us, and we’re always here if you need any further assistance in the future

Rated 5 out of 5 stars

I recommend this to anyone needing support!!!!!!!

This experience went so smoothly and I am so grateful to have gotten the help I needed!! Highly recommend to anyone needing support!!

6 February 2025
Unprompted review
Fast ESA Letter logo

Reply from Fast ESA Letter

Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience was smooth and that we could provide the support you needed. Your kind words and recommendation mean a lot to us. We’re always here if you need any further assistance in the future.

Rated 4 out of 5 stars

They were responsive til they weren’t

They were quick and responsive, but my letter got denied by my landlord and originally they were very responsive about helping me get it approved, but then they stopped responding after a week or so. So I wasted the money getting the letter, just to end up paying pet rent and deposit
Update: they contacted me again after I posted a bad review and refunded me, so now I’m just annoyed that I went thru all the effort just for it to not work out, but satisfied that I got my money back

11 December 2024
Unprompted review
Fast ESA Letter logo

Reply from Fast ESA Letter

We’re sorry to hear about your experience and any inconvenience caused. We’re glad we could resolve the issue with a refund, but we understand your frustration and appreciate your feedback. We’re committed to improving and ensuring a smoother process in the future.

Rated 4 out of 5 stars

Good Experience.

Fast service. Good experience. The letter was thorough. I had fast and informative responses. I would recommend to anyone in need of an ESA letter.

10 December 2024
Unprompted review
Fast ESA Letter logo

Reply from Fast ESA Letter

Thank you so much for sharing your experience! We’re delighted to hear that you found our service fast, thorough, and informative. Providing reliable and compassionate support is our top priority, and we’re so glad we could meet your expectations. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Medical review

This was one of my most suitable experiences that I ever had. I had multiple appointments and she was extremely helpful where she at, I appreciate that the questions were very professional and that she was able to see all my documents.

2 August 2024
Unprompted review

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