Junie was very thorough. Outlined the need for step-by-step process and consistency. Frankly this is a lot more demanding a treatment than initially promoted. She was charming, delightful and prof... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Been through 4 or 5 pens. Discoloration is greatly improved. Waiting for new growth to complete and hopefully thickened nails will grow out normal. It looks like that is what’s happening. Only using o... See more
Company replied
Been using it and the protocols for using it since mid March. The fungus is slowly disappearing and I look forward to my nails’ continued healthy growth so all traces of it are gone. Been using it app... See more
Company replied
I dreaded the obligatory follow up call after making my initial purchase. However Kate was exceptionally good. She came across as very genuine and caring. She spent a lot of time walking through the t... See more
Company replied
Company details
Written by the company
At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.
Contact info
1111B S Governors Ave # 80212, 19904, Dover, United States
- 1-302-335-7108
- support@mylunavia.com
- mylunavia.com
4.6
Excellent
902 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Exceptional Customer Service
Nurse Junie did a fantastic job listening to my concerns. She explained the products in detail and guided me through what the treatments will look like. I am very happy she will be assisting me with this journey to improvement.
11 July 2026
Unprompted review
Reply from Lunavia
Hey Tamara,
Thank you so much for the 5-star rating and for sharing your wonderful experience with Nurse Junie!
We know that opening up about your concerns can feel incredibly vulnerable, so we completely validate how reassuring and grounding it is to have a professional who truly listens and breaks down your upcoming treatment step-by-step. Rest assured, with Nurse Junie guiding you through this process, you have the absolute best expertise and personalized care to back up your routine. We are so excited to support you on this journey to improvement!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Ella was nice,patient and professional
Ella was nice,patient and professional
11 July 2026
Unprompted review
Reply from Lunavia
Hey Marc,
Thank you so much for the 5-star rating and for your kind words about Ella!
We know that addressing nail care concerns can sometimes feel a bit uncomfortable or rushed, so we completely validate how reassuring it is to connect with someone who treats you with genuine patience and professionalism. Rest assured, Ella is fully dedicated to making sure you have all the support you need for a successful routine. You are in excellent hands!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Customer service
Kate was wonderful to work with! She explained everything very thoroughly and made sure that I understood the process necessary for getting rid of my toenail fungus.
11 July 2026
Unprompted review
Reply from Lunavia
Hey Pam,
Thank you so much for the 5-star rating and for sharing your wonderful experience with Kate!
We know how frustrating and exhausting it can be to deal with stubborn toenail fungus, so we completely validate how reassuring and grounding it feels to have someone break down the entire process so thoroughly. Rest assured, Kate has given you the exact knowledge and roadmap you need to finally get rid of it for good. You are in excellent hands!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Charm Saved the Day…
Charm walked me through my experience and helped me understand the steps I need for my new products. She even helped me find new
Products to help my experience be more effective.
11 July 2026
Unprompted review
Reply from Lunavia
Hey Victoria,
Thank you so much for the 5-star rating and for sharing your wonderful experience with Charm!
We know how overwhelming it can be to start a new routine and figure out which steps to take, so we completely validate how reassuring it is to have an expert personally guide you through the process and tailor everything to your goals. Rest assured, Charm has set you up with the absolute best combination of products and knowledge to maximize your results. You are on the perfect track for a successful routine!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Charm was fabulous!
Charm was fabulous, very informative and a pleasure to speak with! Thank you Charm.
11 July 2026
Unprompted review
Reply from Lunavia
Hey Sharon,
Thank you so much for the 5-star rating and for your kind words about Charm!
We know that dealing with nail care routines can sometimes feel like a chore, so we completely validate how refreshing and grounding it is to connect with someone who makes the conversation informative, easy, and genuinely fabulous. Rest assured, Charm has given you the exact clarity and confidence you need to move forward with your routine. You are in wonderful hands!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Very excited to fix my nails.
Joice was absolutely a joy to speak with and really helped me to understand my feet and toenails. I am looking forward to seeing how this system works.
11 July 2026
Unprompted review
Reply from Lunavia
Hey Erika,
Thank you so much for the 5-star rating and for sharing your wonderful experience with Joice!
We know how stressful it can be to navigate nail concerns without clear guidance, so we completely validate how comforting and empowering it feels to have someone genuinely joyful break down exactly how to understand your body's needs. Rest assured, Joice has set you up with the perfect foundation for this system, and you are in excellent hands as you begin. We can't wait for you to see the results of your routine!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Care and commitment
Raymond was very informative and answered all my questions as well as providing me with a detailed plan of action for the next year! I really appreciate the one on one care from Lunavia and the commitment to complete healing of the nails.
10 July 2026
Unprompted review
Reply from Lunavia
Hey Lisa,
Thank you so much for the 5-star rating and for sharing your wonderful experience with Raymond!
We know how overwhelming it can feel to look at the road ahead when dealing with stubborn nail issues, so we completely validate how reassuring and grounding it is to have a dedicated professional break it all down into a clear, personalized roadmap. Rest assured, Raymond’s detailed action plan gives you the exact foundation you need for long-term success. We are fully committed to your complete healing journey and will be right here with you the entire way!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Today Clowie helped me get everything i…
Today Clowie helped me get everything i needed for this journey and reassuring me, she would be there every step of the way. She took the time yo explain everything, understanding me and my needs and we both figured out what options best fit me. Great customer service and im so thankful 🙏 there's hope and people that understand
11 July 2026
Unprompted review
Reply from Lunavia
Hey Gabriel,
Thank you so much for the 5-star rating and for sharing your wonderful experience with Clowie!
Starting this process can often feel overwhelming and isolating, so we completely validate how deeply comforting it is to find someone who truly listens, understands your specific needs, and restores your sense of hope. Rest assured, you are not navigating this journey alone—just as Clowie promised, our entire team is right here to back you up every single step of the way. You have chosen the perfect path forward!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I have started to use the products and…
I have started to use the products and am seeing some positive results after the first week. I had a consultation with a nail specialist, Ella, which was incredibly helpful. She was very knowledgeable and customized the guidance to my specific situation. She will continue to check in with me. I feel confident that this time my nail fungus infection will be healed.
11 July 2026
Unprompted review
Reply from Lunavia
Hey Neil,
Thank you so much for the 5-star rating and for sharing your wonderful experience!
We know how discouraging it can be to fight an ongoing nail fungus infection, so we completely validate how exciting and reassuring it feels to see positive results after just your first week. It’s fantastic to hear that your consultation with Ella gave you that extra boost—having customized guidance makes all the difference. Rest assured, you are in excellent hands with Ella checking in on you, and we share your full confidence that you are on the fast track to complete healing this time.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Reply from Lunavia
Hey James,
Thank you so much for the 5-star rating and for sharing your great results!
We know how frustrating it is to deal with stubborn nail issues, so we completely validate how satisfying and encouraging it feels to finally see effective removal and real healing taking place. Rest assured, these positive changes mean the formula is working exactly as intended, and staying consistent will keep that healthy progress going strong.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Exceptional Customer Support
Marion was very helpful, informed, polite and respectful. He explained everything thoroughly.
11 July 2026
Unprompted review
Reply from Lunavia
Hey Lynne,
Thank you so much for the 5-star rating and for highlighting your experience with Marion!
We know how overwhelming it can be to navigate nail care details on your own, so we completely validate how comforting and reassuring it is to have someone explain everything so thoroughly, politely, and respectfully. Rest assured, Marion has given you the exact foundation you need for a smooth and successful routine. You are in wonderful hands!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
The Lunavia antifungal pen is the only…
The Lunavia antifungal pen is the only thing that has ever worked on my toe fungus! I have been fighting toe fungus for 15 years!
11 July 2026
Unprompted review
Reply from Lunavia
Hi there,
Thank you so much for the 5-star rating and for sharing your incredible success story!
We know how exhausting and frustrating it is to fight a stubborn issue for 15 years, so we completely validate how life-changing it feels to finally find the one thing that actually works. Rest assured, your persistence paid off, and we are absolutely thrilled to have helped you cross the finish line to healthy toes!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I delayed getting started
I delayed getting started. It has been a week now.
Obviously this is too soon for noticable results.
My routine is now set and I apply twice per day. I look forward to week 5,6,7 ... I am in for the long hall.
The support has made this happen.
Rick
3 July 2026
Unprompted review
Reply from Lunavia
Hey Rick,
Thank you so much for the 5-star rating and for sharing your mindset with us!
We know how easy it is to delay starting a new routine, so we completely validate that taking that first step can be the hardest part. It’s fantastic that you’ve already locked in your twice-a-day routine. Rest assured, being in it for the long haul is exactly what it takes, and having that patience will make all the difference as you head toward weeks 5, 6, and 7. We are incredibly proud that our support team helped you get started!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Ease of use and after 7 pens a change…
Ease of use and after 7 pens a change is being seen
10 July 2026
Unprompted review
Reply from Lunavia
Hey Gail,
Thank you so much for the 5-star rating and for sharing your progress!
We know that waiting through 7 pens requires serious dedication, so we completely validate how exciting and rewarding it feels to finally see that visible change. Rest assured, your hard work and commitment are paying off, and your nails are headed in the absolute right direction. Keep that amazing momentum going!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Aiza was exceptionally helpful
Aiza was exceptionally helpful. She basically answered all of my questions and told me exactly how to use the product, she was very thorough and helpful. I rate her very highly.
10 July 2026
Unprompted review
Reply from Lunavia
Hey Ted,
Thank you so much for the 5-star rating and for your wonderful words about Aiza!
We know how confusing it can be to start a new treatment routine, so we completely validate how reassuring it is to have someone take the time to answer every single question thoroughly. Rest assured, Aiza has set you up with the exact roadmap you need to get the absolute best results. You are in excellent hands!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Reply from Lunavia
Hey Doug,
Thank you so much for the 5-star rating and for shouting out your experience with Kate!
We know how stressful it can be to navigate nail care options, so we completely validate how reassuring it feels to have someone patient and truly helpful walk you through everything. Rest assured, Kate has set you up with the exact support and clarity you need for a successful routine. You are in excellent hands!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Junie was very thorough
Junie was very thorough. Outlined the need for step-by-step process and consistency. Frankly this is a lot more demanding a treatment than initially promoted. She was charming, delightful and professional. I would not have been able to plan for this regimen without her advice and guidance. I hope I can keep up consistently! This has been a decades old issue.
9 July 2026
Unprompted review
Reply from Lunavia
Hey Marybeth,
Thank you so much for the 4-star rating and for your kind words about Junie!
We completely understand that discovering how demanding this routine is can feel overwhelming, especially when you are tackling a decades-old issue. We validate that it’s a lot more work than you initially expected, and it is completely normal to feel a bit anxious about keeping up with it. We are so glad Junie's charming and professional guidance gave you the clarity you needed to map out a plan. Rest assured, you don't have to do this alone—we are fully committed to supporting you every single step of the way.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Raymond was very knowledgeable about…
Raymond was very knowledgeable about the product and the procedures to follow.
10 July 2026
Unprompted review
Reply from Lunavia
Hey Stephen,
Thank you so much for the 5-star rating and for highlighting your experience with Raymond!
We know how overwhelming it can be to navigate nail care procedures on your own, so we completely validate how reassuring it is to have an expert break it all down clearly. Rest assured, Raymond’s guidance has set you up with the exact knowledge you need for a successful routine. You are in great hands!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I can actually see progress in healing…
I can actually see progress in healing from the treatments.
10 July 2026
Unprompted review
Reply from Lunavia
Hey Toni,
Thank you so much for the 5-star rating and for sharing this wonderful update!
We know how exhausting it can be to invest time into a new routine while anxiously waiting for a sign that it's working, so we completely validate how encouraging and rewarding it feels to finally see visible progress in your healing. Rest assured, seeing that physical change means the treatment is doing exactly what it's supposed to do, and staying steady with it will ensure your nails keep moving in the right direction!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Visible results
It's super easy to apply, not sticky. No strong orders.
I've seen a huge difference after one month. I'm seeing clearer nails and several are starting to thin out.
10 July 2026
Unprompted review
Reply from Lunavia
Hey Dawn,
Thank you so much for the 5-star rating and for sharing your wonderful experience with us!
We know how frustrating it is to deal with messy, foul-smelling treatments, so we completely validate how refreshing it feels to use a product that is clean, non-sticky, and odor-free. Seeing such a huge difference in just one month—with clearer, thinning nails—is absolutely amazing! Rest assured, these changes mean the formula is getting right to work, and keeping up this exact routine will ensure that healthy, clear growth continues to take over.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
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