Lunavia Reviews 

901
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 824 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently report significant improvements in their nail conditions, noting clearer, healthier nails and reduced discoloration. The product is often praised for its ease of use, with many finding the application simple, quick, and mess-free. Reviewers consistently highlight the staff and customer service as exceptional, describing representatives as knowledgeable, professional, and genuinely helpful. However, some customers noted the treatment was more demanding or took longer than expected, with a few reporting no significant change or that the product did not work for them.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing satisfaction with its... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Quality

People report positive experiences with product quality, noting that their nails are improving, becoming... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of application... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, thoroughness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Junie was very thorough. Outlined the need for step-by-step process and consistency. Frankly this is a lot more demanding a treatment than initially promoted. She was charming, delightful and prof... See more

Company replied

Rated 5 out of 5 stars

Been through 4 or 5 pens. Discoloration is greatly improved. Waiting for new growth to complete and hopefully thickened nails will grow out normal. It looks like that is what’s happening. Only using o... See more

Company replied

Rated 5 out of 5 stars

Been using it and the protocols for using it since mid March. The fungus is slowly disappearing and I look forward to my nails’ continued healthy growth so all traces of it are gone. Been using it app... See more

Company replied

Rated 5 out of 5 stars

I dreaded the obligatory follow up call after making my initial purchase. However Kate was exceptionally good. She came across as very genuine and caring. She spent a lot of time walking through the t... See more

Company replied


Company details

Written by the company

At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

901 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(901)

890 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Wonderful

I got Luania for my husband. It has made a big difference. His big toe nail was black and now it is growing in pink.

13 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Christine,

Thank you so much for the 4-star rating and for sharing your husband's fantastic progress!

We know how alarming and stubborn it is to deal with a severely discolored, black toenail, so we completely validate how incredibly exciting and reassuring it feels to finally see fresh, healthy pink nail growing back in. Rest assured, seeing that new growth means the formula is successfully targeting the root of the problem, and with continued consistency, that healthy nail will keep pushing its way forward.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Great advice !!!!!!

Ron, was a great and professional and knowledgeable person that explained with details the whole process of healing my feet. The explained the importance of each steps and the use of the pen and spray in addition to the supplement for my wellness. He helped me with the order for the whole year and confirm that he will be with me during the whole process. Sure I will achieve my goal and keep in touch with Lunavia team.
Thanks Ron

13 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Elizabeth,

Thank you so much for the 5-star rating and for sharing your wonderful experience with Ron!

We know that tackling a comprehensive foot wellness journey can feel overwhelming when you aren't sure how all the pieces fit together, so we completely validate how empowering and reassuring it is to have a dedicated expert break down every step with absolute clarity. Rest assured, by pairing the pen and spray with the supplement, you have set yourself up with the ultimate full-circle defense, and Ron—along with our entire team—will be right by your side to ensure you reach that goal of beautifully clear feet.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

My pen is working out

My pen is working out, I can see changes in my toe nail.

8 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Juan,

Thank you so much for the 5-star rating and for sharing your great progress!

We know how frustrating it can be to try products and wonder if you'll ever see a difference, so we completely validate how exciting and encouraging it feels to finally spot those visual changes in your toenail. Rest assured, seeing those initial shifts means the formula is actively doing its job at the root of the problem, and keeping up that consistency will ensure your nail continues to heal beautifully.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

I AM starting to see results!

13 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Karen,

Thank you so much for the 4-star rating and for sharing your excitement!

We know how much patience it takes to start a new routine, so we completely validate how thrilling it is to finally see those first signs of real progress. Rest assured, seeing results now means your dedication is paying off, and your nails are headed in the absolute right direction. Keep that momentum going!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Great first call

Our call was very straight forward and informative

13 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Toni,

Thank you so much for the 5-star rating and for sharing your experience with our team!

We know how frustrating it can be to jump on a support call only to be met with confusing jargon or lengthy runarounds, so we completely validate how reassuring and grounding it is to have a conversation that is straightforward and genuinely informative. Rest assured, our team prioritizes clarity and respect for your time above everything else, and we are fully committed to keeping things just as smooth and transparent for you moving forward.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Great product

Great product. All discoloring is gone. Thickened nails appear to be growing out normal.

13 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Alan,

Thank you so much for the 5-star rating and for sharing such wonderful progress!

We know how frustrating and self-conscious it can feel to look down at thick, discolored nails every day, so we completely validate how incredibly satisfying and freeing it is to finally see that discoloration vanish and see your nails growing in normal and healthy. Rest assured, seeing that normal growth means the formula has successfully targeted the root of the problem, and continuing with your routine will ensure your nails finish growing out beautifully.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

The pen is great

The pen is great, easy to use, no bottles to spill or break. The application is so easy, the pen makes it easy, quick, and it works. A true innovation in curing toe nail fungus.

13 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Coyne,

Thank you so much for the 5-star rating and for your fantastic feedback!

We know how annoying and stressful it can be to deal with messy, fragile bottles that spill everywhere, so we completely validate how refreshing and freeing it feels to have a neat, hassle-free solution instead. Rest assured, we designed this pen precisely to make consistency effortless, because we believe treating toenail fungus shouldn't have to disrupt your day. Knowing it’s working quickly and easily for you is exactly why we consider this design a true innovation!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

10+ years of suffering

I have suffered with toenail fungus on six toes for over 10 years. I couldn't take the oral medication because of the possibility of it interfering with my current medication. I've tried every over the counter and home remedy possible. Nothing worked! I saw the advertisement for Lunavia on Facebook and Tic tok. I decided to give it a try. I ordered the 3 pack of pens. I absolutely love them. I saw improvements in just a few weeks. The new, clear nail growth has been remarkable. I never thought I would see clear nail growth ever again!

1 April 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Sherrie,

Thank you so much for the 5-star rating and for sharing your deeply moving success story!

We know how exhausting and truly hopeless it can feel to suffer for over 10 years, especially when health restrictions lock you out of oral options and endless OTC remedies let you down. We completely validate how freeing and surreal it must be to witness actual, healthy nail growth after a decade of waiting. Rest assured, seeing that remarkable clear growth in just a few weeks means the formula is doing exactly what it was designed to do, working safely alongside your lifestyle.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Very thorough.

Very thorough.

12 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Julie,

Thank you so much for the 5-star rating and for your great feedback!

We know that dealing with nail care can often feel like a guessing game when details are left out, so we completely validate how reassuring and grounding it is to receive a truly thorough breakdown. Rest assured, our team is committed to making sure you have every single detail covered so you can move forward with absolute confidence. You are in great hands!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

It is easy to use and while I am in my…

It is easy to use and while I am in my first half of a month of using it, I am seeing improvement on one toenail that was just barely starting to become infected. I know the rest will take longer as they need to grow out.

12 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Marianne,

Thank you so much for the 5-star rating and for sharing your early progress!

We know that dealing with stubborn nail concerns requires a massive amount of patience, so we completely validate how encouraging and satisfying it feels to catch a new infection early and see it turn around within your first two weeks. You have a wonderfully realistic mindset—rest assured, because nails grow slowly, the rest of your toes just need that same consistent care to catch up. Those early results are proof that the formula is doing exactly what it's built to do!

Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Mary Grace was awesome on explaining…

Mary Grace was awesome on explaining how to use the product. I unfortunately can't afford additional merchandise. Plan to whenever I have the money.

12 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Karon,

Thank you so much for the 5-star rating and for your wonderful feedback about Mary Grace!

We know how stressful it can feel to balance personal budgets with self-care goals, so we completely validate how difficult it is to have to pass on additional items for now. Please rest assured and do not worry about the extra merchandise—Mary Grace has equipped you with the exact knowledge you need to use what you currently have for maximum effectiveness. What you are doing right now is more than enough to build a solid, successful routine, and we are entirely here to back you up at your own pace.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Ella was awesome in explaining the best…

Ella was awesome in explaining the best use of the product to ensure positive results.

12 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Roosevelt,

Thank you so much for the 5-star rating and for sharing your wonderful experience with Ella!

We know how frustrating it can be to start a new routine without knowing if you're doing it right, so we completely validate how reassuring and grounding it feels to have an expert map out the absolute best way to use your products. Rest assured, Ella has given you the exact blueprint and knowledge needed to maximize your routine and secure those positive results. You are set up for total success!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 1 out of 5 stars

Faithfuly using this product as indicated; bad results…

I faithfully began using this product in mid-February, 2026, and found immediately discoloration of nails disappeared. However, by the time I got to my 4th "pen" out of the 6 pack, the fungus began returning with a vengeance, worse than before. While I value the "discoloration effect," and it's sandals summer, I would never buy this product again as I finish my 6th pen. Claims not justified.

11 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Dian,

Thank you for sharing your experience. We're glad to hear you initially noticed an improvement in the appearance of your nails, but we're truly sorry to learn that your overall experience didn't meet your expectations. We completely understand how frustrating that must have been.

We always stand behind our satisfaction guarantee, which is why a full refund for your 6-pack has already been successfully processed on our end. Depending on your financial institution's processing times, the funds should return to your original payment method within the next few business days.

We truly appreciate your honest feedback, as it helps us continue improving both our products and our customer experience. If you need a copy of your refund confirmation or have any additional questions, please don't hesitate to reach out to us at wecare@mylunavia.com.

We wish you all the best on your recovery journey.

Warm regards,

Alejandra
Lunavia Customer Care Team

Rated 5 out of 5 stars

Mary Grace was professional and very…

Mary Grace was professional and very knowledgeable. She asked questions and explained everything clearly. However I didn't like the upsell to buying more products. It was not clear in their advertisement that buying other products would be needed to get positive result. I already purchased 6 pens and foot spray and that was over my budget. Then she quoted me over $600 in additional products. I told her I would need to talk with my husband but I already know what his response will be. "I told you so "

12 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hello,

Thank you for your 5-star rating and for your honesty regarding your experience with Mary Grace.

We completely validate how frustrating and stressful it feels to be hit with an unexpected pitch for additional products, especially when you have already invested heavily in your care and have a strict budget to respect. We want to clear the air and offer absolute assurance: you do not need a $600 regimen to see positive results. The 6 pens and foot spray you already purchased are a powerful, highly effective foundation on their own. Mary Grace's recommendations were intended to offer extra acceleration options, but your current products are more than enough to get the job done.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Customer service

Nice customer service break down on how to use it.

12 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Toyin,

Thank you so much for the 5-star rating and for your kind words!

We know that starting a new routine can feel uncertain if the instructions aren't crystal clear, so we completely validate how reassuring it is to get a straightforward, simple breakdown from a team that actually cares. Rest assured, knowing exactly how to use the product is the most important first step to getting the great results you deserve. We've got your back through this whole process!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

It's working

I am on my second pen and can already see a noticeable improvement in my toenails.
I have tried numerous OTC remedies over the years and Lunavia is the first one where I have seen any signs of progress.
Pens arrived with no issues. I apply twice a day, morning and bedtime.

12 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Gregory,

Thank you so much for the 5-star rating and for sharing your incredible progress!

We know how exhausting and frustrating it is to spend years pouring time and money into countless OTC remedies that simply don't deliver, so we completely validate how incredibly rewarding it feels to finally see real, noticeable improvement. Rest assured, seeing these signs of progress on just your second pen means your diligent routine of applying it morning and bedtime is paying off perfectly. The formula is doing exactly what it's built to do!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Appreciate Luvavia personal help

Lunavia rep Raymond took great quality time getting to understand problem and us. Spent time making sure I understood what exactly to do. Encouraged consistent effort will be fruitful.. I certainly appreciated his caring and commitment to help us… Looking forward to helping my husband be rid of the fungus …as he is over seven years past a major stroke that left him unable to correctly speak. So I am his advocate and voice. Raymond’s exceptional help will be truly appreciated….

9 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Laura,

Thank you so much for the 5-star rating and for sharing your deeply moving experience with Raymond!

Stepping into the role of caregiver and advocate for your husband takes incredible strength, and we completely validate how vital it is to have someone slow down, truly listen, and respect the unique needs of your situation. Being his voice is a beautiful act of love, and we want to assure you that you are not carrying this alone—our entire team is firmly committed to supporting both of you. With Raymond's detailed guidance and your dedicated efforts, we are confident you have everything required to help him achieve clear, healthy nails.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

Signs of working …

Signs of working …. I still have six pens not opened yet , using the last one out of the first batch now

11 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Jimmy,

Thank you so much for the 4-star rating and for updating us on your progress!

We know how much patience it takes to work through a treatment, and we completely validate that seeing those first signs of improvement is a huge relief when you're finishing up your first batch. Rest assured, you are set up for total success with those six unopened pens ready to go. Consistency is exactly what locks in long-term results, and you are doing an amazing job sticking to it.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Love the product is really working on…

Love the product is really working on my toes will keep trying seen great improvement Love the product

11 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Iris,

Thank you so much for the 5-star rating and for your wonderful energy!

We know how incredibly frustrating it can be to deal with stubborn toe issues, so we completely validate how exciting and freeing it feels to finally see great improvement happening right before your eyes. Rest assured, those visible changes mean the formula is doing exactly what it's supposed to do, and your decision to keep consistent will only lead to even better results.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Exceptional Customer Service

Nurse Junie did a fantastic job listening to my concerns. She explained the products in detail and guided me through what the treatments will look like. I am very happy she will be assisting me with this journey to improvement.

11 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Tamara,

Thank you so much for the 5-star rating and for sharing your wonderful experience with Nurse Junie!

We know that opening up about your concerns can feel incredibly vulnerable, so we completely validate how reassuring and grounding it is to have a professional who truly listens and breaks down your upcoming treatment step-by-step. Rest assured, with Nurse Junie guiding you through this process, you have the absolute best expertise and personalized care to back up your routine. We are so excited to support you on this journey to improvement!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

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