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My London Transfer Reviews 

202
•
TrustScore 4.5 out of 5

4.5

Taxi Service
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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the professional drivers for being exceptionally polite, extremely helpful with heavy luggage, and consistently punctual throughout all airport transfers. Consumers also note that the modern vehicles provided are impeccably clean, very comfortable, and always ensure a wonderfully smooth journey. Some reviewers were not happy with scheduling, mentioning frustrating instances where drivers arrived significantly late or completely failed to show up for scheduled rides. A few customers also noted unexpected difficulties with pickup locations, coordination problems, and communication issues regarding specific vehicle details well before departure.

What people talk about most

Service

Users describe positive interactions with service, highlighting punctual drivers, smooth and comfortable... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting the exceptional... See more

Delivery service

Consumers find delivery service to be ambiguous, as experiences vary significantly. While many reviewers... See more

Location

Reviewers share mixed feedback about location details, ranging from seamless pickups to frustrating... See more

Quality

Reviewers highlight positive aspects of quality, noting that everything was perfect and very good. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

تجربة ممتازة الحجز عن طريق الموقع الانتظار في مطار هيثرو امام مقهى كوستا التواصل كان ممتاز الدفع عن طريق الانترنت DOJO وهي منصة دفع آمنة. سرعة الاستجابة من خلال التواصل في الواتس ا... See more

Rated 5 out of 5 stars

This wasn’t the first time I get the service with my London Transfer, they are very reliable especially with airport transfers. You land and find all details with your driver who is tracking your flig... See more

Rated 5 out of 5 stars

Couldn't fault them at all. Our drivers were extremely helpful as i am in a wheelchair. Great communication leading up to the arrival times. Always kept us updated on how far away they were. Both taxi... See more

Rated 5 out of 5 stars

I was very nervous about arriving at Heathrow and travelling across London for an appointment - Naveed and the team at My London Transfer were fantastic, and I will definitely use their services next... See more

Company details

  1. Taxi Service
  2. also in
  3. Airport
  4. Airport Shuttle Service
  5. Minibus Taxi Service
  6. Tour Operator
  7. Transportation Service

Written by the company

Reliable Airport Transfers: My London Transfers specializes in dependable airport transportation in London. Tailored for Air Travel: We focus on seamless airport pickups and drop-offs, ensuring a stress-free travel experience. Professional Chauffeurs: Our service boasts skilled chauffeurs providing prompt and courteous transfers. Customer-Centric Approach: We prioritize customer satisfaction, offering hassle-free and efficient airport transfers. Convenient Booking: Enjoy the ease of booking in advance for timely and personalized airport transport solutions

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

202 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(202)

149 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience

Excellent experience. Instructions were very clear. Driver communicated well before and during transfer. Very spacious and comfortable ride. Highly recommended

2 October 2025
Unprompted review
Rated 4 out of 5 stars

The call center was responsive and…

The call center was responsive and fast, and helpful but the taxi details could be sent earlier so we could know what type of car and when it will arrive. The driver was very nice and gentle, and he was following the rules. We were very happy to travel with him. Thanks so much

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience with My London Transfers

My experience with “My London Transfers” was fantastic.

They were very skilled in communication, the directions they provided were very clear, and the driver was punctual, an excellent driver, very kind and helpful.

I would recommend traveling with them.

28 September 2025
Unprompted review
Rated 5 out of 5 stars

The driver was very courteous and…

The driver was very courteous and professional with an clear emphasis on customer satisfaction and comfort to get me to my destination as quickly as possible.
She drove the vehicle with confidence and care and was very respectful.
I had a very positive overall experience.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Driver came on time, contacted me to arrange the pick up point . Very satisfied of the service....highly recommend.

21 September 2025
Unprompted review

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