My London Transfer logo
Visit website

My London Transfer Reviews 154

•
TrustScore 5 out of 5

4.8

Taxi Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their punctuality, politeness, and helpfulness, often going above and beyond, such as assisting with luggage and offering water. The service is frequently described as professional, reliable, and efficient, with many appreciating the smooth and comfortable rides in clean vehicles. People also highlight the excellent communication from the company and drivers, ensuring a stress-free experience. However, some customers also noted issues with job management, including last-minute cancellations or reassignments without notice. A few other people also raised concerns regarding safety, particularly concerning child seating arrangements.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising drivers for their punctuality,... See more

Service

Clients share positive opinions on service, frequently highlighting the helpfulness and professionalism of... See more

Delivery service

Consumers generally find the delivery service to be positive, with many praising the punctuality and... See more

Quality

Customers had positive experiences with quality. Reviewers consistently describe the cars as clean, spacious,... See more

User experience

Users describe positive interactions with user experience. Many customers report an overall 10/10 experience,... See more

Based on these reviews

Rated 5 out of 5 stars

تجربة ممتازة الحجز عن طريق الموقع الانتظار في مطار هيثرو امام مقهى كوستا التواصل كان ممتاز الدفع عن طريق الانترنت DOJO وهي منصة دفع آمنة. سرعة الاستجابة من خلال التواصل في الواتس ا... See more

Rated 5 out of 5 stars

This wasn’t the first time I get the service with my London Transfer, they are very reliable especially with airport transfers. You land and find all details with your driver who is tracking your flig... See more

Rated 5 out of 5 stars

Couldn't fault them at all. Our drivers were extremely helpful as i am in a wheelchair. Great communication leading up to the arrival times. Always kept us updated on how far away they were. Both taxi... See more

Rated 5 out of 5 stars

Five stars! Reliable, safe, and professional. We were a group of 3 with several bags, and the car was perfect for our needs. Both drivers we had were excellent. Thank you for making our trip to London... See more

Company details

  1. Taxi Service
  2. Airport
  3. Airport Shuttle Service
  4. Minibus Taxi Service
  5. Tour Operator
  6. Transportation Service

Written by the company

Reliable Airport Transfers: My London Transfers specializes in dependable airport transportation in London. Tailored for Air Travel: We focus on seamless airport pickups and drop-offs, ensuring a stress-free travel experience. Professional Chauffeurs: Our service boasts skilled chauffeurs providing prompt and courteous transfers. Customer-Centric Approach: We prioritize customer satisfaction, offering hassle-free and efficient airport transfers. Convenient Booking: Enjoy the ease of booking in advance for timely and personalized airport transport solutions

Contact info

4.8

Excellent

TrustScore 5 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I was very nervous about arriving at…

I was very nervous about arriving at Heathrow and travelling across London for an appointment - Naveed and the team at My London Transfer were fantastic, and I will definitely use their services next time I'm down. Very reasonably priced, lovely clean car and a really fantastic driver. Thank you 😊

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Friendly driver

Friendly driver, pickup in time, made real effort to get us to the airport as soon as possible

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Everything was satisfactory

Everything was satisfactory, the driver was helpfull and the service was great. Thank you very much and the next time we'll be traveling, we will book through your company again!

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience!!

Excellent experience— not only is this service less expensive than any of the other forms of transportation from Heathrow to the city, they make an extra effort to accommodate travelers. We had a truly incredibly experience with our driver, a world traveler who was both friendly and.inspiring. Highly recommend!

6 April 2026
Unprompted review
Rated 5 out of 5 stars

First of all starting with the…

First of all starting with the communication via WhatsApp and the flexibility shown when we had to change our destination—everything was truly excellent and highly recommended.

It might work better if the driver were waiting in the arrivals hall with a name sign. As it was, we unfortunately had to search for the vehicle for a few minutes.
After a phone call with the driver, we finally found him.
The driver, by the way, was very nice.

Regards Mike

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Driver and service

Our driver Diego was very prompt and his car was perfect. Journey to London was very peaceful and we got dropped off at hotel reception. Would strongly recommend.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Good service

The communication between the firm and us was great. Also we had to nice and good drivers. They were helpful, friendly and the drive from airport to hotel and back went smoothly.

19 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look