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My London Transfer Reviews 

205
•
TrustScore 4.5 out of 5

4.6

Taxi Service
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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the professional drivers for being exceptionally polite, always helpful with heavy luggage, and reliably arriving right on time for all airport transfers. Consumers often highlight that the vehicles provided are extremely clean and comfortable, ensuring a completely smooth and peaceful journey directly to their final destinations. Some reviewers were not happy with delayed arrivals, unannounced pick-up location changes, and frustrating issues regarding missing child safety seats during trips. A few other people also felt that customer communication regarding scheduling, unexpected driver delays, and fluctuating pricing could be significantly improved overall.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctual drivers, clean vehicles,... See more

Staff

Clients share positive opinions on staff, frequently highlighting that drivers are extremely polite,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising prompt, polite... See more

Location

Users describe ambiguous interactions with location, as some reviewers enjoyed a peaceful journey dropped off... See more

Price

People report ambiguous experiences with price, as some consumers highlight very reasonable fares, clean... See more

Reviews shaping this summary

Rated 5 out of 5 stars

تجربة ممتازة الحجز عن طريق الموقع الانتظار في مطار هيثرو امام مقهى كوستا التواصل كان ممتاز الدفع عن طريق الانترنت DOJO وهي منصة دفع آمنة. سرعة الاستجابة من خلال التواصل في الواتس ا... See more

Rated 5 out of 5 stars

This wasn’t the first time I get the service with my London Transfer, they are very reliable especially with airport transfers. You land and find all details with your driver who is tracking your flig... See more

Rated 5 out of 5 stars

I was very nervous about arriving at Heathrow and travelling across London for an appointment - Naveed and the team at My London Transfer were fantastic, and I will definitely use their services next... See more

Rated 5 out of 5 stars

Five stars! Reliable, safe, and professional. We were a group of 3 with several bags, and the car was perfect for our needs. Both drivers we had were excellent. Thank you for making our trip to London... See more

Company details

  1. Taxi Service
  2. also in
  3. Airport
  4. Airport Shuttle Service
  5. Minibus Taxi Service
  6. Tour Operator
  7. Transportation Service

Written by the company

Reliable Airport Transfers: My London Transfers specializes in dependable airport transportation in London. Tailored for Air Travel: We focus on seamless airport pickups and drop-offs, ensuring a stress-free travel experience. Professional Chauffeurs: Our service boasts skilled chauffeurs providing prompt and courteous transfers. Customer-Centric Approach: We prioritize customer satisfaction, offering hassle-free and efficient airport transfers. Convenient Booking: Enjoy the ease of booking in advance for timely and personalized airport transport solutions

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

205 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(205)

146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Driver and service

Our driver Diego was very prompt and his car was perfect. Journey to London was very peaceful and we got dropped off at hotel reception. Would strongly recommend.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Good service

The communication between the firm and us was great. Also we had to nice and good drivers. They were helpful, friendly and the drive from airport to hotel and back went smoothly.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Best experience ever from London…

Best experience ever from London Stansted to the city! Driver was really nice, perfect timing, with Tesla both trips! The price was great! Better than train for sure! Next time I will get in touch again with the company!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Fast and reliable

Fast and reliable, not a single minute of delay and the drivers were very polite. Would definitely recommend and will surely reach out to their services in the future. 10/10

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Five stars

Five stars! Reliable, safe, and professional. We were a group of 3 with several bags, and the car was perfect for our needs. Both drivers we had were excellent. Thank you for making our trip to London stress-free!

3 February 2026
Unprompted review
Rated 5 out of 5 stars

We had a very positive experience using…

We had a very positive experience using My London Transfer for our recent holiday to Nigeria. The service was smooth, reassuring, and professional from start to finish. We’d definitely use them again and would happily recommend them to others.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Everything was very good. The driver was waiting for us and he was very nice. Also they were on top of everything texting me the day before.
I would suggest everybody to join them. Thanks

25 January 2026
Unprompted review

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