I have been waiting for a refund for a faulty product almost 2 months - only one email after a 3 weeks to say refund approve then nothing. Do not reply to emails. Awful service would not recommend.
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My jukes ear pieces and microphone have revolutionised my daughters experience in the swimming pool she has had gradual hearing loss and auditory processing delay. After one session she came out of he... See more
Bought a Solo Wave, which had a minor connectivity problem. Nicolai went totally out of his way to swap out the unit immediately, since when having had a couple of swims I can honestly say I am blo... See more
Company replied
Although I think my jukes are very good the on/off button cover has become dislocated, I have sent 3 messages/emails and had no response at all. So the customer service is either extremely poor or non... See more
Company details
Written by the company
Groundbreaking wireless and waterproof bone conduction headsets to take audio with you during your training sessions. For amateur and professional clubs we also sell a training product so coaches to communicate with athletes in real-time up to 1km away. Global shipping is available.
Contact info
Bhamra Gardens, SL6 4FQ, Maidenhead, United Kingdom
- tribe@myjukes.com
- myjukes.com
Very happy with service ,very happy…
Very happy with service ,very happy with headset have used in water and out .I only use for audio books ,so audio quality is good for that purpose . Overall for first couple of days definitely very happy.
Merry Christmas
Great customer service as usual
Great customer service as usual! Fast shipping great products.
Absolutely awful customer service
Absolutely awful customer service. They sent me a faulty headset and will only refund if I post back at my own cost and its quite a large box.
I've been emailing back and forth for weeks and have gotten nowhere, they don't care that I'm skint at the moment and don't see why I should be out of pocket to post THEIR faulty product back!
AVOID!!!
Amazing bit of kit
OK , Honestly they are amazing , I have been using the junior set for 2 years
really good , I have just purchased the Adult set , still very good but not as loud as the Junior set . I haven't used the adult ones in the water yet . I am a bit apprehensive . I have tried them in the house and they are definitely quieter
than the Junior ones .

Reply from MyJukes 🔥
I ordered my head sets and radio…
I ordered my head sets and radio transmitter and they are fantastic. Thank you so much!

Reply from MyJukes 🔥

Reply from MyJukes 🔥
Great service and very fast delivery
Great service, trustworthy and very fast delivery. I would for sure come back as a customer.

Reply from MyJukes 🔥
Quick and efficient and was able to…
Quick and efficient and was able to make a custom change to my order with no fuss. All arrived safely and being used to great effecet.
Outstanding service
Outstanding service. From start to finish Jukes couldn't have been more helpful! Excellent communication, help, postage and high quality equipment. We are extremely pleased with the headsets. What a gamechanger to our club. Thnak you so much.
Absolutely fantastic
Absolutely fantastic and truly excellent customer service. They have replied to emails quickly and helped me through the process with their knowledge. I have a hearing loss and these products have changed the way I am able to hear through the bone conduction technology; both through the headsets in the water and the ear phones out of the water. Amazing company.
Great and prompt service….great product.
Well made bit of kit
Extremely fast delivery not been able to test it due to pool shut for holidays
Seems a well made piece of kit looking forward to trying it next week will fine back and follow up then
Excellent as always
My jukes ear pieces and microphone have…
My jukes ear pieces and microphone have revolutionised my daughters experience in the swimming pool she has had gradual hearing loss and auditory processing delay. After one session she came out of her session beaming and positive that she could hear every word the coach said and it made her swimming easier and more pleasurable . We wish we had found this years ago . Can’t thank everyone at Jukes enough !
Replacement under Warranty
My daughter’s jukes headset stopped charging, so I contacted the company and they sorted out a replacement immediately.
We decided to upgrade to the Pro and the charging system is much better, so worth the price difference.
My Jukes have provided a great customer…
My Jukes have provided a great customer service from start to finish. From in depth help and information on purchasing the product to great customer service on going, going above and beyond to help in any way they can
Teacher/coaching changing technology!
I recently purchased the new jukes pro for my company and I feel that jukes have designed a better more advanced head set that is absolutely brilliant! The jukes products have completely changed the way my company teach and I would totally recommend that any teacher/coach try their head sets. They’re a complete teaching game changer!
Headset and handset easy to use…
Headset and handset easy to use comfortable to wear and long charge.
Great customer service
Great customer service , quick delivery and a very good and useful product!
Paul van Brink
Tri-PT Studio Coaching & Training
Product exceeded expectations
Product exceeded expectations. Highly recommend. Fantastic experience, by the way - from ordering to unpacking.
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