At first, I had some doubts about the commission and wondered whether the offers would be slightly more expensive so they could earn a higher commission. However, it turned out to be exactly the o... See more
Company replied
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At first, I had some doubts about the commission and wondered whether the offers would be slightly more expensive so they could earn a higher commission. However, it turned out to be exactly the o... See more
Company replied
Any investor needs a good customer service in whichever platform they invest. Myinvestor has very poor customer service. None of the requests that I had where answered, neither through phone or email.... See more
Company replied
I've been with this bank for three years and I'm very happy with the wide range of investment products available, the low fees on index funds, and the ease of use of the app. It's perfect for investor... See more
Company replied
Very bad. Bad customer service. Very slow at buying/selling stocks to update on account. Even confirming a buy, it doesn’t show until next day. Now 3 times rejected, calling customer service…making me... See more
Somos MyInvestor, un neobanco experto en inversión con una misión: ayudar a nuestros clientes a gestionar su patrimonio, ofreciendo los mejores productos y condiciones. Somos 100% digitales, pero la seguridad es nuestra prioridad. Estamos supervisados por el Banco de España y la CNMV, y tu dinero está garantizado por el Fondo de Garantía de Depósitos Español. Ofrecemos cuenta corriente, tarjetas y transferencias (zona SEPA) sin comisiones ni condiciones. Comercializamos hipotecas que no te obligan a contratar productos añadidos y tenemos la oferta más exclusiva de productos de inversión: fondos, acciones, ETF, carteras indexadas (roboadvisor), planes de pensiones, crowdfunding inmobiliario. Entre nuestros productos estrella destacan los indexados de Vanguard, sin mínimo de inversión. Te ayudamos a formarte en materia de educación financiera para que pongas tu dinero a trabajar y alcances tus metas. Estamos respaldados por Grupo Andbank, El Corte Inglés Seguros, AXA España y varios family office.
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Replied to 41% of negative reviews
Typically replies within 1 week
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This is the first time I've bought funds on MyInvestor and I found the process very quick and easy.

Reply from MyInvestor
ideal for managing automated portfolios and automated contributions

Reply from MyInvestor
They've really improved the app and customer service; I think it's a bank with a solid future, and it's a good fit for my investment profile. I believe they should expand their product offerings to include international bonds and improve response times for ETF trading.

Reply from MyInvestor
A good option to get started buying and managing stocks. They might not have the best app, but the website is really easy to use.

Reply from MyInvestor
There is no option to see the variation of the amount of your investment in a chart

Reply from MyInvestor
amazing good. I want to start investing and after some other banks this became my favourite. Easy, clear, low comission (maybe not the lowest lowest but good for me) and acces to lots of diffrent product.
I highly recomend it to start

Reply from MyInvestor
Avoid this company at all cost!
They are scammers. I created the account a month ago and transferred money. I've been trying to get my money back since then.
It always fails, it won't let me invest that money or take it out of Mylnvestor to my personal account. The worst thing is that I've called them several times and even they can't unlock it... It's a complete shame, not even they have control over their platform.
Very easy to invest in the SVI US Markets fund.
All transactions are super easy to do in their website and Android App.
Three months later, I still haven't been able to register an account despite numerous emails and phone calls. The support team is terrible. They tell me they can't do anything over the phone and that I need to send emails. The emails are ignored and go unanswered. This bank is clearly not worth trusting, and I'm glad I didn't stay with them.
I suppose bad reviews are from the competition or other banks, because all operations are easy, secure, and intuitive.
Easy to use and plenty of investment options. In my opinion the index funds are the best.
I had a problem and customer service helped me really fast.
Really happy
I've been investing for half a year.
My Investor works directly with assets in the IBEX 35.
My Investor's portfolios are secure.
Super easy and useful. Sometimes slow and many times in maintenance.
I'm trying to cancel my account with them for MONTHS. In order to cancel, you need to find information in their FAQ website, then, you need to send them an email with docs you need to fill in, plus ID. Up to that point, it's acceptable (although they should have a button on the website to process the cancellation instead). However, that goes into an email inbox that is not monitored/is not allowed to send replies (and I only learned this after calling their contact centre). It turned out that their guidance indicated you should provide your other bank account to receive the balance of the account you're closing - but that wasn't true! Over the phone you learn that you need to transfer all balance yourself, making it zero - but of course that customer service email was not allowed to reply so they never told me - I had to call support and discover myself! On top of that, they take a long time, then you get more interest in the account, and again they can't proceed because the balance is no longer zero!
My account is still not closed _ I started the process in November and we're now in February.
Avoid this company at all costs!
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