Mygymequipment Reviews 

83
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional customer service, highlighting fast delivery times and prompt communication throughout the entire buying process. Buyers are also extremely pleased with the outstanding quality of the exercise equipment, noting that items arrive very well-packaged and look practically brand new. Though some customers noted minor cosmetic damage or initial technical hiccups with their equipment upon arrival. Despite these occasional issues, reviewers remain highly satisfied overall, emphasizing the proactive support and the team's willingness to resolve any concerns quickly. Many people stated that they would gladly use these services again and recommend them to others.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive in excellent and pristine... See more

Service

Reviewers mention positive feedback about service, highlighting a seamless and professional experience from... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and appreciation for the... See more

Delivery service

Consumers find delivery service to be an exceptionally positive experience, consistently praising prompt... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for going above and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Originally tried to buy a Watt bike on eBay but was outbid. Came across my gym equipment site and paid less than the winning eBay bid and it came with delivery. Arrived well wrapped. Condition was s... See more

Rated 5 out of 5 stars

Great products and great value for money. Excellent, personal service from Aston who was a pleasure to deal with. I had a few questions that were answered almost immediately and then arranging colle... See more

Rated 5 out of 5 stars

I recently purchased a used Concept2 rower from Aston. It has very low usage, and was at a fair price. I picked it up in person, giving me the opportunity to test it out, and to meet Aston in person.... See more

Rated 5 out of 5 stars

By far the best customer service I have experienced. Aston went above and beyond throughout the whole process, great communication and even came down in person to assist with something. Great quality... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

83 reviews

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No recent history of asking for reviews

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4.8

All reviews

(83)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

⭐ ⭐️⭐️⭐️⭐️Great Experience from Start to…

⭐ ⭐️⭐️⭐️⭐️Great Experience from Start to Finish

I was looking for a quality treadmill for my home gym and came across MyGymEquipment. From the first message to delivery, the service was outstanding.
The team was knowledgeable, answered all my questions, and helped me find exactly what I needed. The treadmill arrived in excellent condition and works perfectly. Couldn't have asked for a better experience-highly recommend!

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Definitely be buying from them again!

Definitely be buying from them again!
Fantastic Deals & Reliable Delivery
I run a small gym and was looking for commercial-grade equipment at a reasonable price. MyGymEquipment delivered exactly that. The equipment was in superb condition, and the pricing made it a no-brainer compared to buying new. Delivery was prompt, and the team ensured everything was set up properly. A great experience from start to finish-highly recommend!

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service & Equipment

Customer Service & Equipment
I recently purchased a Peloton & Concept2 Rower from these guys, and the experience was flawless. The team was super helpful in recommending the right equipment for my home gym, and the prices were unbeatable. The gear arrived in excellent condition, exactly as described. You can tell they take great care in sourcing quality equipment. Will definitely be buying from them again!

22 February 2025
Unprompted review

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