Unable to get replacement toothbrush heads. Where is the company. Says unavailable. Kate Jones
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Having been a Gollo user to five years, I have never had any issues until now!! Ordered some replacement heads on 4th Jan and still not received (31/01) I have emailed them twice and contacted them v... See more
love my first ever sonic toothbrush. Great shape and weight to use. Toothbrush head small enough to reach all back teeth easily. Love the fact that there are 3 settings with a quadrant change reminder... See more
I have been using gollo toothbrushes for years and had no complaints however I ordered toothbrush heads and other items on the 16th January 2025 and cannot get a response from them. I have emailed... See more
Pure Sonic Power
Excellent brush, pure sonic power, especially with the three choices of deep cleaning, normal or gentle. I always had an electric Oral b but this is on another level. Love love love it.
Love my gollo toothbrush.
Love my gollo toothbrush..works fab ..my teeth feel very smooth and clean.well worth the money and look a sleek fab design.highly recommended.
A great toothbrush at a great price.
Loving my new toothbrush. It arrived beautifully packaged and I'm thrilled. I've been using it for a few days and my teeth are feeling really clean.
I’m loving my Gollo toothbrush that…looks and behaves beautifully
I’m loving my Gollo toothbrush that I’ve also bought one for my husband! Great for traveling as it doesn’t need constant charging,and the colour pink for me was irresistible!
I love this product
I love this product! Great colour, design and gives a really good clean. It arrived quite quickly too. Very impressed Gollo team :)
Tooth brush is amazing and i got the…
Tooth brush is amazing and i got the pretty pink one it just cleans your teeth so well felt like i had been to dentist so smooth.
Wouldn't use anything else!!
The difference in a week is amazing!! The first toothbrush that has honestly made a difference and along with the toothpaste and floss I will never look back!!
Love this toothbrush looks beautiful…
Love this toothbrush looks beautiful and does a brilliant job as well also come beautifully packaged and would make a lovely gift
Vibrating is fine but doesn’t seem as…
Vibrating is fine but doesn’t seem as intense as other brushes. Also bashed into teeth more easily.
This tooth brush is absolutely amazing
This tooth brush is absolutely amazing, your teeth feel dentist clean, and the charcoal toothpaste has definately already whitened my teeth. Delivery was quick. Would recommend these products.
Excellent toothbrush
Excellent toothbrush would definitely recommend buying it
Gollo toothbrush
Toothbrush is sleek and stylish but more importantly delivers a fabulous clean.
Excellent service.
Slimline & Elegant- a classy brush
Product arrived quickly & the packaging was amazing - worthy of an Apple product. The brushes work extremely well & feel more efficient than our old ones. They are an elegant style & am very pleased with them.
Amazing service and product...
At the beginning I had some issues with delivery, but this was immediately resolved when I got in touch with the customer care team at Gollo. I've now received this product, and I can honestly say that I love it! I would thoroughly recommend this toothbrush to anyone.
Terrible
Looks lovely, but is a terrible toothbrush!!! After emailing and stating I was not happy with the product they told me to return. They sent me the returns address and when I took it to the post office the post office stated the post code and the P.O. Box do not correspond with each other and my parcel would just return back to sender (me) due to an invalid address. After emailing they told me to take it to the post office as they should be able to send it. I stated what the post office said but I have had no luck with a response. So now I’ve wasted money on a terrible toothbrush due to them not having a valid returns address. Well done gollo you know how to con people.
LOVE IT !!!!!!!!
Excellent toothbrush
Excellent toothbrush , arrived in just over a week , works well!
Great product ! Highly recommend
I saw these wonderfully stylish tooth brushes on Instagram and decided to buy two, one in green and one pink . The ordering process was fast and efficient , along with a super speedy delivery where the Gollo team kept us informed all the way . The toothbrushes arrived and both superb . Highly recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






